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Oh man, I can’t shake off the memories of the 80s. It was such a chaotic and painful time, really dark and sexuallyabusive. Whenever you messed up, they’d just throw you into this room with a glass door. You’d be stuck there in only your underwear, which made you a target for bullies and creeps. Now, at 53, I still wake up in a cold sweat from nightmares about every unsettling corner of that place! I was eventually sent to a group home, but I couldn’t handle that either and had to leave! 😣

I recently found myself in the ER with severe stomach pain. My wife insisted that I go, and given the level of pain I was in, I was more than willing to listen. What started as a frightening experience quickly became one of the most positive healthcare experiences I could have ever imagined. From the moment I arrived at around 1:00 PM until the moment I walked out the door , every single person I encountered treated me with exceptional care, compassion, and professionalism. The emergency department moved quickly and efficiently, performing multiple tests and a CT scan with contrast. Before long, I had an answer: appendicitis, and surgery was needed immediately. Once I was brought to the surgical floor, I met Dr. Fitzgerald. She took the time to thoroughly explain my diagnosis, the surgical procedure, and every possible situation she might encounter during the operation. Her explanation was so detailed and reassuring that by the time she finished, I genuinely had no questions left to ask. I remember telling her that I had 110% confidence in her abilities—and I truly meant it. Dr. Fitzgerald and her entire surgical team were absolutely outstanding. Their professionalism, expertise, and calm demeanor turned what could have been a very stressful situation into one where I felt completely cared for and confident every step of the way. I also want to recognize my nurse, Sara, whose kindness, attentiveness, and genuine compassion made a tremendous difference during my stay. She went above and beyond to make sure I was comfortable and informed throughout the process. The entire experience was remarkable. I underwent testing, received a diagnosis, had surgery, and was on my way home to recover before I knew it. The efficiency, coordination, and quality of care were nothing short of incredible. To Sara, Dr. Fitzgerald, Ashley, Kate, Carli and every member of the team who cared for me—thank you!! Your dedication, skill, and compassion transformed a scary medical emergency into an experience that left me feeling truly grateful. I cannot recommend this hospital and its amazing staff highly enough. Outstanding care from beginning to end. Five stars all the way. ⭐⭐⭐⭐⭐

My Mom had a wonderful experience at Stony Brook Eastern Long Island hospital! The care she received was exceptional! We were so impressed with how quick the response time was by the staff when the call button was pushed. The staff at every level was kind, caring, patient and professional. They went out of their way to make my Mom’s extended visit comfortable. Mom appreciated some of the staff’s humor and detailed explanations. My mother is legally blind and the staff went out of their way to help guide her with meals and walks with lots of detailed verbal cues. As you can see, Mom made the best of her stay ringing in the New year on 2North. Some of the staff that we would like to give a shout out to but not limited to are: Andrew RN Rose-RN Jen-Clerk Alicia-PA Sue-nurse Lori-Nurse Mary Ann Pedro-Aide Stacey-Case Worker Mom and I are grateful for her care and speedy recovery and wish everyone a happy and HEALTHY New Year!

Nobody has any communication between anybody in the departments they were supposed to give me emergency housing there's absolutely nothing there release of information expires every 30 days yet nobody calls it's absolutely ridiculous they expect you to do all the work while they sit at the desk and do nothing they don't even follow-up with your calls but yet you're supposed to do their job and then when you call the hotline to ask for somebody Megan acts as the road block to that so she won't let you talk to anybody that you need to talk to because I was working with Kristen to trying to get housing and now I'm being told I'm not allowed to so I'm done with that program they've done nothing for me but waste my time. So Oswego County's programs do nothing they are a joke. Don't waste your time!!!!

My daughter received a letter stating there was a data breach affecting her health information. The letter was signed by Kelsey Welgoss, Director of Clinical Services, Social Work and Compliance, and also signed by the Rural Outreach Center (ROC). In the letter, it states: “We would like to encourage you to take advantage of the no-cost monitoring being offered to protect your health information and identity. We feel privileged that you have trusted us with your care.” However, there is nothing in the letter explaining what the “no-cost monitoring” actually is, how it protects her health insurance information and identity, or how to enroll. When I called the ROC, I was told I needed to contact TriZetto Provider Solutions (TPS). I explained that there was a second sheet of paper included titled “Information Regarding the TriZetto Provider Solutions (TPS) Data Breach,” which describes what happened, what information was involved, and what TPS is doing — but it provides no contact information. Although the front desk person was apologetic, she had no answers and told me I would need to “Google TriZetto Provider Solutions” to find a contact number and figure out how to access the no-cost monitoring being offered. This is extremely frustrating. The letter offering the monitoring came from ROC — not TriZetto — yet there are no clear instructions, no enrollment details, and no direct contact information provided. I found trizetto on line and cannot get through. I am one very mad momma.

Fabulous place! Check-in was very efficient. Conveniently located in downtown Cortland with plenty of free parking. A clean, neat facility. I had a colonoscopy done and it went quite well and was very painless. Dr. Brent Lemberg and Nurse Sarah and Nurse Erica Satterly were all kind, caring, compassionate, and skilled at what they do. Highly recommended!

I've been seeing Dr. Eric Gold as my primary care physician, and l can't recommend him highly enough. His efficiency and dedication to patient care are truly commendable. Every visit feels personal; he takes the time to listen and address my concerns, making me feel valued as a patient. I also appreciate that I rarely have to wait long to see him, which is a significant plus in today's healthcare environment. Overall, I feel fortunate to have such a skilled and compassionate doctor looking after my health.

This agency has some A+ worker such as Mrs. Abigal she's been with us we're out of foster system 2018 and shesatill with my children she's like FAMILY AND THE BEST PERSON WE WERE GIVEN SHE CARES AND A ***++++++

📍 The Family Center is a non-profit organization located at 493 Nostrand Avenue in Brooklyn, NY. It provides a range of services to families facing a crisis, including those affected by life-threatening illnesses or other major challenges. Their services include legal assistance, financial planning, mental health support, and social work. The center aims to help families navigate difficult times and build a more stable future. ★★★★★

They don't make an effort to help people it's about the paychecks rolling in while peoples lives go down the toilet. No understanding and empathy for people who need help. Avoid this place at all cost.

This place is so money hungry. They don’t care about patients, they only see you as a dollar sign. The employee Laurie will literally withhold services and harass the doctors to not see you if you don’t pay the copay. According to their mission, they “deal with collateral problems most substance abusers present with upon admission to our programs (i.e. emotional, FINANCIAL, familial, legal, spiritual, etc).” Laurie’s actions do not align with this mission, she should be fired.

I would like to share my experience with the LGBTQ Center. I have attempted several times to update my address since I moved to a new location. Initially, I tried to do this via email and phone. Although I was assured that the changes would be made, nothing happened.

I have been in recovery for 30 years and this was the missing piece! I healed and learned so much here! High level quality care with compassion. Warning: Not for the faint of heart! If you are not ready to really look at yourself, don't do it! If you can give yourself this gift, it is a wonderful opportunity!

I am a former Marine, transitioning from a military life to civilian life was not easy by any means. Neither was my struggle with addiction which I battled over a decade and the fight does not end. Silver Lake has not only fought by my side, but was the safe haven, support, and help I desperately needed. Some of these counselors are very special people and every single one of them are not just professional but make it so comfortable to talk as if you are talking to a good friend. I don’t know where I would be today if not for Silver Lake. Anthony Perrone the program supervisor is truly an amazing person, NP Sledge is also and I have met a lot of people on my path. I’m am still in the fight thanks to him and the staff at Silver Lake. Not just with substance abuse but general therapy, cognitive behavioral therapy, anger management program, couples therapy which I am about to undergo excited to do so, and most importantly just the day to day support of the counselors. The day to day support and genuine care that this facility provides is hard to come by. My counselor is always adamant about the fact that he is always available to reach out to, and has proven that time and time again. I am beyond grateful for this place and people. I have the choice of going to the VA as a disabled veteran and Silver Lake, I personally choose Silver Lake any day.

I’m very satisfied with my therapist she’s very attentive to my needs.

The worst clinic I have ever been. Over the years staff became bitter cold. The Security Guard Willy is a nasty person... Never go there again...

I have been going to Care Management for about the past 3 years. My sister Chelsea Tiffany introduced me to this program, and this program I think is one of the best. Haleigh Morton has helped me out so much, and I have come A Long Way, and improved over the years. Not only do I think she is Awesome, but I have heard other great compliments about her. I don't want to stop going, I wish this wasnt temporary. I'm going to miss meeting with her, when it comes to an end. Thank You Haleigh💖

HAPPY 2022 NEW YEAR!!! CDPC is Alright with me... They provide you with the help you may very well need. & They do in a Respectable & Precessional manor they have structure & follow protocol which is seemingly important when dealing with Ppl Wit Metal illnesses... And Yes! I Wld say, It's a Friendly,Clean & Safe environment to be seen at... So if you're seeking long term psychiatric treatment I definitely recommend cdpc My only issue is the 1 receptionist at the front desk who ask as if she owns & runs the Damn place when she only Wish she did Lol & Smh But as long as she stay away from me we're good I'm in & Out... I won't say No Names Tho!!! Everyone stay Humble & Stay Safe ,💪🏿😷✌🏿