Frequently Asked Questions
Get answers to common questions about mental health treatment, insurance coverage, and finding the right care provider
Using Our Directory
How do I find mental health facilities near me?
You can find facilities near you by entering your city and state in the search filter. You can further refine results by levels of care, core services, therapies & approaches, conditions treated, populations served, and facility name.
What information is provided about each facility?
Each facility listing includes the name, address, contact information, treatment services offered. Many listings also include website links, ratings/reviews and insurance information (if available).
How do I know if a facility accepts my insurance?
We recommend contacting the facility directly to verify current insurance acceptance.
Can I add my mental health clinic/practice to the directory?
Yes. You can submit your facility using the List Your Facility page. Our team reviews each submission for accuracy before it is added to the directory.
How often is facility information updated?
We regularly update our facility information through automated systems and manual verification. However, we recommend contacting facilities directly to confirm current services, hours, and insurance acceptance.
Mental Health Treatment
What types of mental health treatment are available?
Mental health treatment options include individual therapy, group therapy, psychiatric services, medication management, intensive outpatient programs, partial hospitalization, residential treatment, and specialized programs for specific conditions like anxiety, depression, PTSD, and substance use disorders.
How do I know what type of treatment is right for me?
The best treatment depends on your specific needs, symptoms, and circumstances. A mental health professional can evaluate your situation and recommend appropriate treatment options. Many people start with individual therapy or counseling and adjust their treatment plan as needed.
What's the difference between a psychiatrist and a therapist?
Psychiatrists are medical doctors who can prescribe medication and provide medical treatment for mental health conditions. Therapists (including psychologists, counselors, and social workers) provide counseling and psychotherapy but typically cannot prescribe medication. Many people work with both for comprehensive care.
How long does mental health treatment typically last?
Treatment duration varies greatly depending on individual needs and the type of treatment. Some people benefit from short-term therapy (8-12 sessions), while others may need longer-term support. Treatment plans are personalized and can be adjusted based on progress and changing needs.
What should I expect in my first therapy session?
The first session typically involves discussing your reasons for seeking treatment, your history, and your goals. The therapist will gather information to understand your situation and work with you to develop a treatment plan. It's also an opportunity for you to ask questions and ensure you feel comfortable with the therapist.
Insurance and Payment
Does insurance cover mental health treatment?
Most health insurance plans are required to cover mental health treatment. Coverage typically includes therapy, psychiatric services, and medication management. The specific coverage and costs depend on your insurance plan. Many facilities also offer sliding scale fees or payment plans.
What if I don't have insurance?
Many facilities offer sliding scale fees based on income, payment plans, or self-pay options. Community mental health centers often provide low-cost or free services. Some therapists offer reduced rates, and support groups are often free.
Crisis Information
What should I do in a mental health crisis?
If you or someone else is in immediate danger, call 911. For mental health crises, call or text 988 to reach the Suicide & Crisis Lifeline. This service provides 24/7 free support. You can also go to the nearest emergency room or contact a local crisis center.
How do I help someone experiencing a mental health crisis?
Stay calm, listen without judgment, and take their concerns seriously. Help them contact crisis services (988), emergency services (911), or their mental health provider. Don't leave them alone if they're expressing thoughts of suicide. Help them reach out to their support system.
Need Immediate Help?
If you're experiencing a mental health crisis:
- • Call or text 988 for the Suicide & Crisis Lifeline
- • Call 911 for emergencies
- • Go to the nearest emergency room
- • Contact your mental health provider
Help is available 24/7. You don't have to go through this alone.
Find Treatment Today
Use our directory to find mental health treatment near you.
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