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I got a top notch therapist and dr they are amazing and always there for me one has even called on there lunch break.. Ik that they play a part in my success. the waiting room is nice, usually a good movie on, and they have free clothes for everyone I'm surprised such low score

Worst experience first time getting a therapist for my son and is been the worst's. When your 6 years old knows for a fact that the therapist will not show up for the meeting... first appointment no one call I still gave the opportunity next past 4 weeks I get in contact and i can't get the meeting even though I will speak with the therapist one minute ago ... no one communicates. Management suck supervisor has a attitude and being sarcastic reading the policy to me if you miss 2 sections you get removed... you guys fail to be in the section 4 weeks in a row, I have call, but it doesn't matter you guys get pay for a service thats is not provide because you had fail to be in the section. I will never recommend this place

After going over these reviews I regret going to this place , I basically paid money for a letter that was written by Kenny that was a complete lie , he never spoke to my mother when he asked me to call someone to describe who I was , I explained to him I had done many programs prior to coming to fix my license but because of the sentence it had expired . I explained the extent of how important my license was due to my job .He spoke to my husband and completely lied . I will not leave this alone so easily I will take action because what he wrote was a complete lie . I had proof of all the programs I had attended over an old DWI but still just prolonged my process . All good but will not leave this like this .

This is not an outpatient program that truly cares about your growth. The M.H. unit just looks to prescribe medication that can be more harmful than helpful in many ways. And an associate tried getting help from there so called substance use program & that in itself needs to be completely changed of all staff. The director is definitely lost in how to approach & guide people struggling in chemical use. Find somewhere else & use your money or insurance where its earned & you receive the help your searching for. Don't learn the hard way, take heed of all the negative reviews.

Rita Rivera primary care Social Worker. I only met her ONE Time minutes into this first meeting she called me a LIAR. Then used the RACIST trope "immigrant jobs. I have not had a home health aid since August. 2024. Totally UNPROFESSIONAL and casually RACIST.

i went in to do paperwork which went fine. first appointment had to get cancelled for very valid reasons concerning another patient of theirs so that wasn’t a problem and they were very apologetic. went in the next week for my first appointment. she couldn’t see me again for a MONTH. i figured maybe that was normal so i waited it out. next appointment was may 24. now they can’t see me until july. don’t accept new patients if you can’t fit them on a realistic schedule. we’re coming to you for weekly/biweekly help (usually). not monthly/bimonthly.

The therapy is really good!!

It is my home of study, I have progressed in my English and where I have made incredible friends.

I've honestly been having a terrible time with this place. All of the staff are VERY unprofessional. The first therapist i got assigned to was HORRIBLE.

Feel no respect the reception laugh at clients and no respect

At first it seemed like the office staff was considerate and worked together really well. I had one of the best intakes (they are usually very unpleasant). My therapist made it clear he was annoyed with me and he couldn’t tolerate me (raised his voice and ended sessions twice). The new office staff made me an appointment I didn’t want to have (to charge me if I flaked?). When I called to cancel it I explained my confusion and how I had a bad experience and she said “perfect”. Go elsewhere. And ya’ll can send my bills to collections.

overall pretty eery place. also the janitor was bugging in the basement, I managed to snag a pick

My experience first was in 1990 as an adolescent which I was transferred out of I only stayed there a couple days then in 1993 I had a 10-year stay where I just sat around and did nothing for 10 years but we like had a nice dances and the staff and clients were nice that was okay but in 2004 to 2006, I was there when I was pregnant in there and I must say everyone dealt with me pretty well I was going through a lot of Battalion emotions rage and about how crowded it was and the weird people gave me bad vibes but the staff I chose to be with me during the birth at Albany Med we're actually there so that was considerate of them and I want to give them that credit.

Horizon staff are such a fantastic team. They are all working to help me through an insurance/deductible issue. I have an amazing counselor who actually listens and cares. She saved me from harming myself. Best decision I made was to try them. Thank you to an amazing team of people ❤️

Great staff. I recommend trying it out before listening to these other reviews. Someone people want to be fixed when they need to do their OWN internal work. This place is great

I do not recommend anyone seeking therapy at this location. Allegedly I was assigned to Renee as my therapist. Renee lied stating that she’s been calling me on several occasions and was unable to reach me. She ended up sending me a letter stating that she had to discharge me because I wasn’t able to be contacted. I mean if you hate your job, just say that. People seek therapy because obviously they need it, and they lie so that they can discharge you. Thank God I wasn’t on the cliff to suicide, because that probably would’ve been my 13th reason why. DO NOT allow them to assign them to you. I will be reporting her to the.board of medical professionals.

Wonderful place with the kindest staff I've ever met. My daughter has ADHD and apparently she lost her provider for her meds that we used to get through here but we were unaware of that and have been trying to get her prescription filled for a month now with three different responses. In the top that off they discharged her about a year ago maybe a little longer when I said she's not ready. We were back about a month later. If anybody reading this news of a better place to bring your child to help with impulse control ADHD and behavior find a way to let me know

There is not enough options for mental health system. We are so grateful to have found a place for my grandson South Beach adolescence I cannot say enough about Dr. Pong psychiatrist and Rose therapist they have gone above and beyond and truly do care as if my grandson was one of their own. They are simply amazing forever grateful . in my opinion, people should appreciate this facility as parents we should be so grateful to have help when we’re feeling hopeless