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Just called to ask a question, whoever answered the phone was so rude. She was unkind and simply transferred me. Sometimes it's not what you say but how you say it. It is difficult for people to ask for help--try to remember that the next time you answer the phone.

Just called to ask a question, whoever answered the phone was so rude. She was unkind and simply transferred me. Sometimes it's not what you say but how you say it. It is difficult for people to ask for help--try to remember that the next time you answer the phone.

Wasted my time doing a phone intake to only tell me after the fact, that they are refusing to see me because I use marijuana occasionally to help with my insomnia. Apparently anyone who uses any kind of substance is not welcome as a new patient in this facility. Because sleep deprivation is something people should deal with if they want help with their mental health. They then referred me to a place that treats people for substance abuse when I was looking to have my ADHD managed. I shouldn't be surprised though, because this was the place I went to in my early 20s and they refused to even entertain the idea that I had ADHD. Instead they diagnosed me as bipolar type 5 and put me on mood stabilizers that did nothing, because I don't have any type of bipolar disorder. I have ADHD, depression, anxiety, and PTSD and was refused treatment for using a low dose of a completely legal substance to help me sleep on the nights that my insomnia is unmanageable.

I’m writing this review based on my experience with this practice as both a parent and a patient. When my 12-year-old daughter was under the care of the psychiatrist here, appointments were always scheduled according to the doctor’s convenience, not the patient’s. The time frame repeatedly did not work for our family, and when I asked if it could be adjusted, I was consistently told that the doctor was “too busy.” While I understand that professionals have demanding schedules, it was disappointing to feel that a young patient’s needs were not given much consideration. In addition, I was also a patient of this practice. I had believed my psychiatrist was someone who genuinely cared about her patients’ well-being. However, during a very difficult time when I experienced a severe reaction that was later determined to be a medication side effect, I did not feel supported. I was sent to the hospital in crisis, where I was admitted, and it was only there that the issue with the medication was recognized. Overall, I did not feel the level of support, attention, or responsiveness that patients—especially a child—deserve. I hope this feedback encourages improvements in communication, scheduling flexibility, and patient support.

A picture can say a thousand words…

STAY AWAY FROM THE PARSIPPANY OFFICE!!! My experience has been awful. Became a new patient in January, still haven’t had an official visit with dr. !!! Excuse after excuse as why the dr. can’t do anything except stop medication because she doesn’t like it.

I would give this place -5 stars if I could. I was in the womens overnight shelter, i was there for almost three months, the staff showed favoritism and were very unprofessional. They treat people like children and don't care if you have anything going on outside of being there. If you weren't gossiping or sharing your life story they didn't care to help they wanted to see people down. My daughter was sick in the hospital with rhinoenterovirus for a week and her dad had to work so I had to stay with her. They packed up my belongings by day 3 and gave up my bed, and told me they didn't care that she was in the hospital that has nothing to do with them and that's not their problem but wrote that my discharge was because of me causing trouble. They discharged me so quick as if it gave them a thrill, didnt care about the fact that I had nowhere to go. I kept to myself, I did my chore everyday, and fought my mental and dignity like hell everyday to sit around people that only see you as a quick dollar from welfare. My experience there was horrible. They only help the elderly or help people fake having a disability to get housing. Would not recommend at all.

The therapist’s here have shaped me to be the person I am today. They really care. It’s a hard job and they do it so well. Wont name drop but if you’re reading this Winnie the Pooh thank you for everything. Keeping it professional but you’ll always have a place in my heart!

I have had a very pleasant experience when communicating with Helping Hands in regards to my cousin. The Outreach Coordinator Shannon is extremely professional and knowledgeable. The people who attend Helping Hands are treated with the utmost respect.

I worked with Michael in the West Orange location.

I highly recommend Journey to Wellness! The entire team is incredibly kind, respectful, and truly cares about their patients. They have always made sure I receive the right attention and support, and I couldn’t be more satisfied with my experience. From the moment I walked in, I felt welcomed and valued. A big shoutout to Mike for going above and beyond—his professionalism and dedication really stand out. If you’re looking for a place that genuinely prioritizes your well-being, this is it!

Very rude I called and just because I asked where I’m I was calling and didn’t understand what I heard she said okay bye !!!??? What a disrespectful person if that’s the kind of treatment my son is going to get!!! No thank you learn how to treat people first sad sad horrible 😭

If you care about getting better this is not the place. They have made me feel like I'm on a rollercoaster basically ruin my chances of healing. I've been going their on and off since the 90's and it's 2024 and now they took my therapist that actually cared about his patients and continued to make you choose another therapist or even psychiatrist with no reason. You can never get adjusted to who they give you because they can be taking away without notice. This leaves you to have to continue to restart the process getting to know this new person again and again. I'm emotional wreck dealing with not having the only good therapist left there. These people don't care about you or your mental health. I don't feel I can trust this profession and haven't found a replacement since I received a call saying I will no longer see my therapist. I will NEVER go back to this place. They never read your file before your appointment. I had to keep reminding them you gave me that medicine it made me sick or not feel right. Then next appointment try again. If you care about yourself or your family member go elsewhere. 🤕😷😭😭😭😭😭

I’ve been here for over a month and am already feeling so much better and more stable. I am learning ALOT about skills and emotional regulation. The care I’ve been receiving has been top notch and I actually left a different php program to come here. I was able to get full days extended as well which really helped provide structure. Dr. Batra has been on point and very helpful with managing medications and the therapists and clinical interns there are all well trained and attentive. They also have a trained nurse on staff if you need extra support with medication concerns between doctors visits. They offer various tracks and different types of therapy groups including art therapy and yoga. I have nothing but good things to say and this place has been instrumental in my recovery. Thank you Princeton house!

I was denied a psychiatrist after my assessment.