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I have been working with Heather Lonergan from Psychological Services of NJ for the past 3 years. Heather has literally changed my life. I've gone through several periods of struggle over the last 3 years, and Heather's guidance has always helped pull me through. She is extremely understanding, and she challenges you without condensation. My family and friends have noticed positive changes in me and how I handle challenging situations, and I attribute all of this to Heather. I cannot recommend her highly enough.

These people get paid to do nothing. All this talk about oh we need to ask you a million questions about your personal life to place you in the right program. Next thing you know a month passes after your intake and you gotta sit there and play phone tag with them to try to see about the next steps. Avoid at all costs unless you want to be lied to and have your time wasted.

i was recently apart of the IOP program here. i dont understand all of the bad reviews quite frankly. this place is a get out what you put in and it saved my life. i entered here broken, lost, and looking forward to nothing. i dont know what made me decide this was the program id really apply myself to, but im so glad i did. i came out with so many useful skills that were realistic for me to use in my everyday life. counselor amber is an angel. honestly, without her i dont know where id be. i owe her so much gratitude. counselor mike is smart, kind, and he will be stern with you when you aren’t trying as hard as he knows you can. i enjoyed his classes very much and feel like i took the most out of them. counselor dave is just a bright, kind human. he is funny and caring and takes time to get to know each person in there. i owe the people in this place my life. if any of my counselors see this, thank you. i wish you nothing but the best. and to anyone looking for a place to go when you don’t know where to go, give this place a try. commit yourself to the program. you will see results.

I do not think there are enough words for me to describe the excellence that goes on at the Passion Care Center. The work the staff does is incredible. From the moment I got an opportunity to visit the passion care I felt a powerful energy that stuck with me. All of the staff and counselors are beyond amazing and do a very good job at what they do. No matter what it is that you are going through the staff will help you get through it. They are genuine, trustworthy, and truly care about you and your situation. Yvonne, Edison, Stephanie, Kristina, Kevin, even the ladies at the front desk make sure from the moment you walk through the door or call on the phone, that you are cared for. I strongly recommend seeking the Passion Care center for any of your needs.

At first, the building and appearances are lacking, as it has been occupied by different businesses. Once inside, clients & staff are all very nice & helpful. Staff/case workers are invested in their clients, their goals, & their well being. The APN on site to prescribe meds and provide consults. Transportation provided to pick up and drop off. Lunch provided daily.

Terrible Employees who want nothing more but to milk you for all your money, They have 0 concern for anything you going through unless it involves trying to get money out of you, was actively in psychosis very obviously and instead of referring me and my family to a psychiatric team they found it was the perfect time to emotionally manipulate my family and me into submitting to a rehab when I WAS ACTIVELY IN PSYCHOSIS. They found it necessary to lie to family members and manipulate them too into getting them to submit too. It was very obvious I was in psychosis too but you could just tell that it wasn’t in there interest to take action on that because they couldn’t get a check from that. I would recommend literally any other place then this place unless your end goal is to get taken advantage of, if rehab staff is trying to put a family member or you into this place immediately ask for somewhere else literally ANYWHERE is better then dealing with these emotional coercive staff members.

I wish I can give no stars tbh I guess this one is for Susan Murin she deserves all stars tbh. I’m mad this won’t take my complete review I guess it’s too long . Long story short. Diane Richardson is running the patients and clients and staff away . She rude ,snobby and inconsiderate both her and Dr.Gordon . Staff is disorganized I been a patient for years and they didn’t have no acknowledgement of who I was or what I’m diagnosed with . You can’t just treat anybody any way because you come across a person like myself who isn’t set up how them clients are there imma give you back the energy you give out . Understand my mental rather than judge a person. Thing is no one says anything so nothing gets done . Write that letter to the CEO more often express your concern and complaints . The ppl need to do more of what I’m doing and hopefully it would get some type of attention and they would eventually work on hiring better staff who can do their jobs appropriately and not let clients like myself do it for them . Been a client for years and they argued with me about MY diagnosis and medication that wasn’t working for me then discharged me from the program with no medication knowing I have psychogenic non-epileptic seizures I require anxiety medication to control my mood swings and so forth . Now if I had a seizure they would have been liable because you just don’t discharge patients with no meds cold turkey after years of use. DO BETTER AS A FACILITY AND AS A TEAM. I never met such a dysfunctional staff nd very much in competition within each other . Thanks for the call back Mr.CEO and office . At least a confirmation that you received my email would of been nice . A shame the hood has a better facility then Cranford and way more professional and organized. The glue to that place is Susan Murin . She’s the best thing I got out that program. She gave me the confidence to open up and actually speak. We need more ppl like her in that office. They need to close this place down I wish I would have send my disabled relative to this place I can just imagine what isn’t being seen or heard only they would know and unfortunately don’t have the ability to voice their concerns in the appropriate manner where it receives more attention. Over 5 years in that place and THEY don’t even know i was involved that long 😂 Susan should have definitely let you know what type of individual I am. I don’t tolerate disrespect and I’m very vocal and direct . When I feel disrespected I will go to all measures to let the appropriate personal know what and how their staff is conducting their self . So if you have any concerns I advise you to go into the hallway there is a bulletin board there with the information to the CEO office to file grievances or to file a complaint. At the end of the day you guys get paid not to judge but to help better us.

What a poor existence some of the workers here have , having a chance to better humanity and be a better human themselves but completely fail and waste it being full of ignorance and pride. My own counselor Kate Lapp told me she didn’t want to be in substance abuse but it was the only job available and while that was unprofessional I was still open to seeing some decency in her as a person in this field but it’s clear she was correct and only views anyone coming in those doors as less than human, along with the supervisors I spoke to. Misinformation, miscommunication , no de-escalation, and a true lack of empathy at its best. Having a title means nothing and in this field people do need help not be met with the ignorance I have been met with and I am sure plenty others experience. I understand not one person can do everything in their power but one person can do their job and work as a team to hear and acknowledge others and find effective ways to move forward instead of run and hide or team up against those seeking treatment or doing their best. There’s some beautiful people working there but the ones who couldn’t care less ruin it for everyone one bad apple changes dynamics and if you’re not willing to do what’s right then you’re just as wrong . Being a supervisor in this place is meaningless. Find your passion again and do something good, because as of now you’re better retiring or finding a different field. Things need to be revised or people need to REMEMBER what they’re doing things for.

my case worker was Yareli i believe we had 2 months in before my case was closed. Yareli was very patient with me i felt like i knew her already. i felt very much appreciated in a time i felt i wasn’t good enough . she made me feel very hopeful in a time i felt my world was crashing down. i thank ❤️Yareli so much for guiding me in the right direction .

Bad service, the online portal doesn't work. You can speak to the doctor directly, scheduling an appointment that works for your schedule is difficult. It took over a week to receive a doctors note for my child's session.

I've been with west bergen since i was 15 and im now 23. Excellent psychiatrists that work with therapists. I've gone through so many rough patches with them, and times where ive had to pause treatment and continue. They offer telehealth for my weekly therapy and monthly psych appoints even after the pandemic. The front desk is amazing. I'm just super grateful for everything. All ill say is sometimes it can be a bit hard to refill meds through their refill extension, but if you make sure youre on top of it and be proactive generally its less of an issue. For people like me who are forgetful and often dont realize before its too late

I've been with west bergen since i was 15 and im now 23. Excellent psychiatrists that work with therapists. I've gone through so many rough patches with them, and times where ive had to pause treatment and continue. They offer telehealth for my weekly therapy and monthly psych appoints even after the pandemic. The front desk is amazing. I'm just super grateful for everything. All ill say is sometimes it can be a bit hard to refill meds through their refill extension, but if you make sure youre on top of it and be proactive generally its less of an issue. For people like me who are forgetful and often dont realize before its too late