Mental Health Providers in Nashville, Tennessee

I have been a patient of Applegate Recovery for several years.However, an incident that occurred on (01/07/2026) involving a employee named Greta was so serious that it caused significant emotional harm and has fundamentally damaged my trust in Applegate Recovery as an organization. Dr. Chambers prepared a formal letter of recommendation for an urgent child custody hearing scheduled for the following day. Because I was working, I called around 3:00 PM and spoke directly with Greta. She confirmed she had the letter &explicitly stated that this was acceptable and that she would wait for me so I could retrieve the document. I reasonably relied on that assurance.I arrived at 4:27 PM, I met Greta walking down the stairs.She made no attempt to acknowledge me.I stopped her and said I was there to pick up the letter, she stated she wasnt going back upstairs that my “best bet” was to knock on the door to see if someone would let me in— & if there wasnt a answer, that was “my loss.” She walked off. I reminded her she promised to wait so i could pick up the letter needed for custody court the following day. it was a critical legal document. Despite this, she refused to assist me. Retrieving the letter would have required walking a simple flight of stairs, yet she declined and dismissed the situation entirely. This interaction caused severe emotional distress, panic, & very intense anxiety, particularly given that I have a documented extreme anxiety disorder and am actively in treatment. The timing of this incident—on the eve of a high-stakes custody hearing involving a child I have not seen in four years—significantly exacerbated my condition. The emotional harm was immediate, intense, and entirely foreseeable. The situation escalated to the point that the office director overheard the interaction and intervened, ultimately resolving the matter. While I am grateful 4 that intervention, it does not negate the emotional trauma already inflicted. The distress and destabilization I experienced cannot be dismissed or undone. this incident was not caused by Dr. Chambers, my counselor, or the office director. My concern lies with Applegate Recovery’s failure to ensure that front-desk staff—who handle confidential medical records, legal documentation, and highly sensitive patient information—meet basic professional, ethical, and compassionate standards. The conduct displayed was misleading, dismissive, and reckless given the foreseeable emotional and legal consequences. Because I reasonably relied on an employee’s explicit assurance, and because that assurance was then disregarded in a manner that caused documented emotional harm and exacerbation of a diagnosed anxiety disorder, this incident represents a serious breach of administrative responsibility and patient care obligations. Given the severity of the emotional trauma, the measurable impact on my mental health, and the potential legal consequences related to my child custody case, I am requesting compensation for the distress, anxiety, and psychological harm I endured as a direct result of this incident. Compensation is warranted in addition to corrective action and accountability measures—not in place of them. Since the Nashville office acquired the Brentwood location, I have made every effort to adapt to changes. However, incidents such as this demonstrate a troubling decline in professionalism, patient-centered care, and ethical oversight. This review is intended to place Applegate Recovery’s corporate leadership, compliance department, and legal oversight on notice. I expect a formal response acknowledging this incident, outlining corrective measures taken, and addressing the issue of compensation for the harm caused. Failure to address situations of this seriousness undermines patient trust and raises concerns regarding institutional accountability. Recovery environments must prioritize compassion, stability, and ethical conduct—especially for patients managing serious mental health conditions. On this occasion, those obligations were not met.

Lynn Wood presented a program entitled NORMAL VS NOT NORMAL AGAING to our audience of family members, professional referrals and staff. She was so clear and articulated the message that is sometimes hard for loved ones to hear. I've got her scheduled for two educational events in August!

Currently a client/patient here and this is an amazing grant funded business that helps those individuals who might struggle with food, shelter, immediate needs. They are beyond both respectful of your current situation/struggles and polite very polite with any assistance they offer you. Also able to help assist those whom are currently tryaind to apply for disability after you provide all necessary documentations required.

I really wish they would have kept some of the o.g.'s of the mental health field so that everybody could feel more welcome because familiar faces add to the atmosphere and the feelings that you get when you're welcome into a place like Mental Health co-op.

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No one ever answers the phone for med refills. If you leave a voicemail, the front desk calls you back 4ish days later. I've had to call the emergency line to get meds filled when I ran out. Dr.'s are amazing! Front desk personnel impede access to medical care and are border-line unethical. When I ran out of a script and the front desk finally called me back, she questioned why I was on the medication and whether or not I felt I actually needed it. I've been on this medication for 14 years. I asked her for her credentials in order to determine if what she was asking was appropriate for her level of medical knowledge and she had O. Get it together Elam! I've been coming to you for YEARS. Your front desk assistants are giving you a bad reputation and are incredibly rude. Patient satisfaction is their least concern.

The absolute worst place you can ever go to. If someone needs mental help the nurses/doctors should not be harassing them/asking them what drugs they are taking every time they come into the room (even after drug tests were clean). Also laughing at patients calling them crazy in front of the ENTIRE waiting room is absurd. The WORST, most unprofessional place ever. They deserve to be sued/shut down for treating patients the way they do/covering it all up. If your loved one is suffering and needs help PLEASE DO NOT SEND THEM HERE!!!! THEY DO NOT CARE AND WILL NOT HELP THEM!!!

I am writing this review as a former employee of HCA, where I worked for nearly three years. Initially, I found the work environment enjoyable and was willing to put in extra hours beyond the permitted 39 hours per week, sometimes reaching 80-90 hours. However, I did not receive the recognition or compensation I felt I deserved for my efforts.

I’m not impressed with the new management! Miss ya Dr. Okpaku, Fiona, Titi, Lynn, and all the staff that used to work there…. I question Dr. Kagans ability to handle a position without the correct management team… downhill since 2016/17 indeed. The Nashville Zoo needs its kangaroos back…. Cassowaries got split between Nashville and Detroit lol! So to speak. Nurse code Creste and all the rest! Much love! Keep ya pants on!

I was sent there due to a breakdown missing my mother, when I arrived my bathroom area was absolutely disgusting, there were urine stains in the bathroom and the toilet still had feces stains and hair in the toilet the smell was awful and very unsanitary. The staff was as good as can be expected with the lack of. They were so overwhelmed they could barely keep up. The drs were absolutely terrible. How can a physician prescribe any medication without actually speaking with the patient about their issues. Why would you give someone a narcotics when they have addiction issues. I’m am absolutely appalled at this facility. No further comments.

If I could give this place 0 stars I would. This facility has zero concern for the care and well-being of the children in it's care. The lack of communication is astounding, the building is in serious neglect, and the staff is inconsistent with policies and procedures. They've provided and allowed minors to watch rate R movies, my son didn't start receiving any treatment for a broken hand for over 3 weeks after it happened, and heaven forbid if you question the psychologist about the treatment because they become defensive and shut you out. This place needs to be shut down.