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They saved my life.. plain and simple. Many of the complaints are by people who dislike structure and rules... as is the mind set of many suffering from addiction. Nowhere did I see a sign saying Hilton Regency. Its not a resort its a treatment facility. I destroyed my life with Alcahol and lost everything... New Destiny restored my hope. I was dead inside and not far from it physically. The counseling and therapy helped me tremendously... but mostly it was the staff. The sincerity and dedication to your wellness is felt from the moment you arrive. I was treated by everyone there like I mattered. Today I am clean and sober My family has been restored My soul was saved Today I have hope and an honest desire to be a better man every day. New Destiny is an appropriate name. They gave me one. I thank them all from the bottom of my heart. God Bless you all. 🙏❤️

I'm a 32 year old army veteran that has struggled with substance abuse throughout the entirety of my adult life. I'm over 9 months clean today and actually feel I have a purpose in life again. I've been in a couple different rehabilitation programs , but if it wasn't for PARS I'd still be in a hole. They give 1 on 1 counseling which is critical as well as weekly classes depending on what you need. Andrea is my individual counselor and she does an amazing job listening, remembering and knowing how best to approach my specific situation. Michelle and Terry are also counselors and they lead classes weekly and do an awesome job and actually understand about what they're teaching which is critical for anyone struggling with this epidemic. Everyone at PARs is great!

I have had three surgeries now at Clermont mercy hospital. The nurses at Clermont are very professional, caring and knowledgeable from the moment I arrived. I am so grateful for the support the nurses give before surgery and also after surgery. The team they have would listen to my questions and concerns reassuring me they would be with me until I woke up from the anesthesia. I would like to give a special thanks to nurses Roberta, Lee and Micah for their continued support to make me feel comfortable and confident the surgery will go smoothly. I would also like to thank Bobbie Bowling for making me aware of what will be happening before my surgery and how to take care of myself after surgery. Bobbie would go out of her way to call and see how I was feeling and if I needed anything while I was healing at home. I can’t say enough great things about the nurses and staff at Clermont Hospital and will highly recommend to everyone I know or come in contact with. Thank you once again for taking great care of me during my surgery and afterwards during my recovery.

I recommend Urban Ounce of Prevention for Drug treatment and counseling, thanks to their welcoming and supportive environment I currently have over 7 months of drug and alcohol free time and they provide other resources which help to restore you to a sustainable lifestyle without drugs or alcohol. They also helped me find an apartment and provide transportation to and from their facility. The have mental health services, counseling and support which I have personally witnessed help many individuals to achieve and maintain sobriety. They also provide transportation to AA and CA meetings. They have shown me that they believe and are committed to recovery and restoration of a lifestyle which can reconnect families and help to restore children to their parents. They are culturally and spiritually oriented and accept multi cultural client. They also provide services for young people to stay clean and help them to achieve and accomplish positive things in their lives. Strongly recommended by me, they have made it possible for me to get back on track after decades of failure.

If I could give a ZERO star rating, I would.

Freaking Molina sends a ride 2 hours early then I didn't have any of the blood work or urinalysis I was supposed to have done as prescribed by Dr. Brenton which kinda pissed me off ! My appointment wasn't until 8:45am and I was there at 7:45am not my fault then he wouldn't see me until 9:am . I hate Molina transportation and LYFT they drop me off and then they forget about me ..I tried for 2 hours to get a ride home but they weren't available 😢 as usual . A case worker was kind enough to bring me home , Bless her ❤️

I have been going to signature health for a year now and I love it. The people are really nice. They make me feel comfortable. And they understand me. I really don't see why people are being negative. They try so hard to get patience in ASAP. And I love my therapist. He's really funny,nice,and caring.

Family Services was there for me when I needed counseling the most. I was matched with a therapist who specialized in PTSD recovery (and yes, recovery from PTSD is possible!). After completing the program, I am able to continue a therapeutic relationship with my counselor for maintenance and trouble shooting. The point is, when I was at my very lowest and barely able to even make the phone call for help, Family Services scooped me up and planted my back on my feet. It wasn't easy, and my therapist made me WORK, but I am more myself than I ever thought I could be--and I love that.

SPERA has been the most helpful intensive outpatient program to me over the years. Carol has been with me since the beginning of my diagnosis and I know she wants to see me thrive. Highly recommend

❤️ i had went to every treatment center in portsmouth 6 years ago until i found Monarch! They have been the best and with me every step of my Journey of recovery! They dont give up on you and treat you like family! Its even in the name on the front of their facility. The Monarch Family! They are truly amazing. They have 30/60/90 day in patient, transitional living and outpatient. If youre tired if the same ole same ole and want a life. Monarch and staff is the path to a brighter future!

Megan the receptionist is beyond amazing She went above and beyond for us. My appointments were all overbooked at the hospital then got canceled and she sat there for 15+ mins talking back and forth with the doctor that way our son could be seen that day and rebooked all my other appointments that were canceled at the main campus❣️ Then Doctor Anthony J. Finizia is amazing as well he is very thorough, listens, and even draws up descriptions to help you better understand and he will take all the time out takes to address all your concerns Which is all very hard to find in a doctor let alone a pediatrician were blessed to have found such a great facility with amazing staff and doctors❣️❣️❣️

I have been going here since I was little with my mom and now I take both of my boys here! Absolutely love this clinic, just had to take my oldest son in for a rash that turned out to be strep throat, they were able to get us in the same day, and he started antibiotics the same day. Stacie was my favorite doctor when I was little, I love that she's still there and is both my son's doctor! Everyone is so friendly and kind. My boys always ask for balloons and they always give them gloves to blow up. That's their favorite part, they make it fun to go to the doctor's.

If you are "NOT" court ordered to complete a rehab program and are looking for a place to actually care and help you, forget about Cedar Ridge. My girlfriend was really struggling with a bad drug addiction that basically took her over and destroyed her life. We called this place to get help and I'm telling you they could care less. First you can never get a hold of anyone just an answering message. So we kept calling until we could talk to a person which finally happened. They directed us to Lynne and she actually went thru the over the phone intake form, great, we can get it his going. We'll that was it cause we could never get a phone call back even after calling back four days in a row and they acted like they knew nothing 5th day I called and wanted a supervisor number to see why we were ignored (mind you my girlfriend was in bad shape with this stuff) I was giving a number for Layla and go figure,Layla is never available,I left a message plus the four other days trying to get something started and never ,ever a return call. So I guess they could really care less about helping you when you're at your worst. Shame on this place. Btw,the msg on the voicemail says you can do an over the phone assessment and be in within 24 hours , this is day 6 without even a call. Save yourself and go to a facility that actually cares.

I just finished my 30 day stay at the Trails and I am so thankful for the quality care and support I received. The facility itself is very nice and clean but the staff stand out as the most beneficial aspect of my journey there. My therapist was extremely knowledgeable, understanding and helpful. The nursing staff is wonderful and I especially appreciate Taryn for being so kind and always there to listen. The techs went above and beyond while I was there and I felt very safe and understood with them. Reagan, Brittany and Zyan all helped me tremendously and are fantastic at their jobs. I would definitely recommend The Trails to anyone who is looking for help.

My son had a stroke and was sent to metroheath old Brooklyn, he was on the stroke floor. Therapy was excellent, nursing was horrible, they did not know how to treat a young patient that had a stroke. It was the worst experience and my son was in fear of his life especially with night shift, they knew nothing about care and compassion and they definitely had bad attitudes, especially if they had to answer the phone. They didn't know how to speak in a caring manner to my son and treated him like a prisoner he was afraid to come out of his room. They need more education on how to treat a stroke victim and how to talk to someone with a respect, . Day shift was a little better there was only one nurse and one assistant that actually treated my son decent. I think the place should be shut down. It was the worst experience for my son, who could not defend himself due to speech deficit and unable to move his right side. Luckily he was discharged and is doing much better now that he is out of that toxic environment.

Negatives: OK the rooms weren't exactly up to Ritz standards and the food was hospital grade. There were one or two staff members that seemed less than happy to be there and even a little short with the patients. No place is going to get a five star rating. You are going to find faults no matter where you go.

The nurses and staff are amazing. The only one I had an issue with was S. Gupta. My first time speaking to him was also my last. I waited till Dr. O’Connell was there which is my psychiatrist outside of there as well. Other than that like I said it’s a very good place. The groups are very nice and helpful. They take and listen to everything you say. Extremely caring.