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I have been a client here for 7 months, therapy, prp, tcm and med management. An overall disappointment on all fronts. My therapist at least listens actively, but is unqualified to help with my actual condition. I can only conclude that the rest of the staff I’ve encountered just does not care. The offices rarely answer the phones in lieu of replying to voicemails. It seems like the business was born of well meaning ideas, but they do not translate in action. Quentin Myers is likely the worst mental health professional I have ever encountered in my life.

Unethical, unprofessional, unhelpful and dishonest. These people are dangerously careless and shouldn’t be allowed to treat anything more serious than an attitude problem.

At first I was very hesitant to make a review, however seeing these reviews I just know I have to speak up. I brought my daughter in last night to be evaluated after having a conversation with my family we all agreed this would be the right thing to do. I explained to the social worker Caroline cohen all my concerns. After discovering something very significant about my daughter me and my older girls had to take turns watching her sleep I was to afraid to leave her alone. We had never been through this before so this was very hard for me. I literally cried to this woman because I was so heart broken.Giving this woman my reasoning for why my daughter really need this evaluation. And she totally disregarded my concerns with blank empty stares. It was very obvious she did not care and did not show any empathy or compassion whatsoever. After leaving very upset and the Socail worker trying to disrespect me with a have a nice day and a mean look on her face Me and my family went to our car. Five minutes after getting in the car that same Socail worker was leaving for the day. I believe the admission process took to much of her time so she just had to get us out of there. Health care is not a privilege it’s a Right. And this woman does not make decisions for my child when she clearly is incompetent to for the roll. Since then I had a conversation with a health care professional and they also agree that with the information that I shared they don’t see why she would choose to not admit my daughter.so even if it’s not from Sheppard Pratt my daughter will get the help that she needs and it will be a team of people behind my daughter. I’m actually embarrassed for her. And even if this woman does not get in trouble I realize this was not her first time doing this to someone it’s people out there who have a story on her because this kind of sick behavior is repetitive. And I will take all the appropriate steps in contacting who I need to so that I can make sure that my story is well documented. I’m sure others have also been mistreated by her. And if this is the record she wants we’ll let her have it.

If i could give Zero stars, I would. I have been coming to this doctors and dentist office since I was a child. Now that i'm an adult, I can now see the true colors of Parkwest Non Health System. I had a very bad experience with a woman in the GYN department. She was very rude and dismissive. Jovita I liked her, But i don't feel heard or seen from those nurses in there. I will be letting go this year of Parkwest and finding a new doctor. This place is disgusting.

I’ve been coming here since I was 13 years old, I am now 20 turning 21 this year. I’ve had 7 different therapists and 3-4 different psychiatrists. I’ve only had two therapists I’ve realky hit it off with here. Those being Esther and Courtney. Esther is my current therapist and she really has helped me a lot and we are doing a trauma workbook currently. I’ve also had my fair share of bad therapists here. The main one I can think of was Latisha. She was probably the worst. She said the reason I was depressed was because of my all black wardrobe (I’m emo) and that’s a style. She also said this on OUR FIRST EVER SESSION. (I was talking to her about my CDs and how my grandpa and I collect them) and she told me “I guess you’ll be getting his CDs when he passes huh” and I was immediately rubbed the wrong way- like I said. First. Ever. Session. With. Her. I absolutely loved Courtney, she was the best therapist I ever had here. She understood me like no other and was so kind. I recently saw her last year when I went to tidal heath because I was going to the mental hospital and she was still just as kind and she remembered me and said she still had the bracelet I made her. Esther is great too and I’m thankful I’m still working with her.

I was a patient in my early years of high school. This place is just flat out AWFUL. My psychiatrist was just flat out unsympathetic with what I had to say or what my father had to say at appointments. It’s like she wanted the progress to hurry up and constantly tried to keep me on a medication that I told her was not working AND giving me horrible dreams. As for the therapist I had. Absolutely unprofessional at times. She wanted to treat me more like a best friend than a patient. The therapist was always asking me how my best friend and I’s relationship was. She kept pressuring how we should be together. It was… very disturbing and it caused a lot of harm to my mental health. Funny! I’m supposed to be getting the help. Not gain more mental strain or trauma. Front staff is 50/50. You either got someone nice and patient or someone who was ready to take your head off. Either way. Stay FAR away from this place.

If I could give this place zero stars, I would. In my experience about 7 years ago, I had a horrible experience but continued to go every month for about 2 years. My boyfriend recently started going every month for the last year or so. The same issues were had for each of us. They often over charge clients initially for visits but then refuse to refund your money. When you finally get them to address it, they only offer credit and refuse to refund you, even if you want to stop going there. If you need to reschedule or miss an appt in under 24 hours (meaning a Monday appt has to be cancelled or rescheduled on a saturday) you are charged almost $40 each time.. but they don't listen to voicemails so its impossible to let them know since they also dont answer the phone. The doctors spend like 5 minutes with you and they fill the waiting room with clients for each doctor some days. I stopped going but my boyfriend has been going monthly now for the last year and they over charged him almost $300 and still refuse to pay it back. They often do some thing that sure looks a lot like insurance fraud ... often charging your insurance twice..also often they don't like to up the mg for any antidepressants but will easily prescribe other harder drugs..they nevvveerr answer the phone. My mom had a similar experience with them years ago. I truly hope if you go, you have a zero copay & you are just going for a prescription because that's the only way you'll come out happy.

Staff is very unorganized, switched meeting days constantly, could never count on a timely appointment always a 2-3 hour range and last minute changes. When we asked for a referral to another program we were denied because they didn’t want our son to leave. Frankly illegal and against Patient Rights. We fought it for weeks but Wube the head nurse refused to write one. Finally found another doctor after a month to write a referral that took 2 minutes to do. Would not recommend, very unprofessional and difficult to work with.

DON'T TAKE ANY OF YOUR LOVE ONES HERE. MY SON HAS BEEN A PATIENT OF OASIS FOR YEARS. DUED TO NOT TAKING HIS MEDS, HE WAS HAVING PSYCHOTIC EPISODES. SANDA NP. DID NOT GIVE TO HIM ANYTHING AFTER BEING 3 DAY HOSPITALIZATION, MULTIPLE CRISIS CENTER REPORTEDS AND A WRITTEN PE FOR JUDGE. THEY TOTAL FAILED HIM AND THE MENTAL HEALTH SYSTEM. I KNOW IT IS HARD BUT FIND SOMEWHERE ELSE. THIS PLACE IS PUTTING LIVES AT RISK.

The director Dr Martin is rude , ignorant and self-centered

Worst Methadone Clinic! I don't know how they're still open they don't follow federal or state guidelines. Who is responsible for doing audits on this place? How are they missing so many policies that aren't being followed???

I'm not a patient but I give my cousin a ride up there. He is worried that leaving a negative review might have a negative impact on how his case is handled so I told him I would do it. He just found out that Healthport has been billing him for regular appointments and medication as usual, but his insurance was canceled 3 months ago. Somehow the insurance company and healthport both never told him it was canceled and continued billing so he now has over $4,500 in medical bills for 3 months of uninsured treatment. I'm no expert but it seems like they are understaffed over there. I like to give people the benefit of the doubt, but after all the stories I've heard, it's just so hard to tell.

Almost lost my job due to doctor placing me on a brand new drug that was pushed by a pharmaceutical sales rep. Unclear instructions were given on how to take medication causing me to take more than necessary. Violated HIPPA by releasing my records via email to the wrong place (not even a doctors office). Billing department could not keep it straight, tried to bill me for more than i owed, had to prove that i had paid with receipts and proof of appointment cancellations by the doctor. Insurance billing mix ups. Two appointments would get booked on the same day for convenience and then repeatedly cancelled with less than 24 hours notice. Showed up to appointments where the doctor had cancelled without notice. Doctor claimed i had high blood pressure after trying to talk to me while getting my blood pressure checked, causing my blood pressure to rise. Doctors are condescending, one of which asked me if i was lying to her about the use of illicit drugs and then challenged me to a drug test. The doctor asked the receptionist to perform the drug test, which she refused because shes not licensed to perform it.

Almost lost my job due to doctor placing me on a brand new drug that was pushed by a pharmaceutical sales rep. Unclear instructions were given on how to take medication causing me to take more than necessary. Violated HIPPA by releasing my records via email to the wrong place (not even a doctors office). Billing department could not keep it straight, tried to bill me for more than i owed, had to prove that i had paid with receipts and proof of appointment cancellations by the doctor. Insurance billing mix ups. Two appointments would get booked on the same day for convenience and then repeatedly cancelled with less than 24 hours notice. Showed up to appointments where the doctor had cancelled without notice. Doctor claimed i had high blood pressure after trying to talk to me while getting my blood pressure checked, causing my blood pressure to rise. Doctors are condescending, one of which asked me if i was lying to her about the use of illicit drugs and then challenged me to a drug test. The doctor asked the receptionist to perform the drug test, which she refused because shes not licensed to perform it.

If I could give this place No stars I absolutely would. The appt was at 1:30, I received 2 confirmations , 1 for 1 and another for 130, I was told to arrive 30 mins early. I did, after a few mins paperwork I was told we would not be seen and the Doctor would call us , even though the office was empty. At 2, they called said she would be calling, we never heard anything from her.

People from here need help and the help they’re not getting is sad. They eat basically your whole ssi check to live at the apartments they provide You don’t have control over the thermostat even when you pay hella money to live there Asking for an Ac unit you’ll hear “we’re trying to pinch pennys” They left my tv on the couch for 6 days til one of the workers helped The one nurse took my food that I moved from one house to another back to the other house only causing me to look frantic for my food on which she told me when I asked her for her help “I’m not your slave” Their food is salty Their buildings have rats that will crawl all over you They do have roaches