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Beware!! Honestly this is an awful place. I went in for an assessment, wanted outpatient treatment and was pushed into inpatient. Told in assessment it would be 2-3 days and then later told I would be there for 5-7 days. Apparently they do this a lot. They told me I couldn’t have my medical records to look at. Would not give them to my spouse either. I preformed my duties as a patient and went to group and completed correct paperwork for release. The social worker director (Elizabeth) was unable to provide specifics regarding why I wasn’t released promptly and why I wasn’t properly assessed within 24 hrs. She also was completely unaware of the inconsistent miscommunication from her team. I asked for a patient advocate and they never showed up. Dr. Art also is the worst doctor I have seen. Dr Dang is amazing and so are all the techs and nurses on 2/3 unit. Everything else sucks.

I experienced the old building. But if Dr. Metric is still there request someone else. He was a hater. And he totally screwed up my brain. He spent about 1 min. with me. He sat down in front of me, said how can I help you? I said I don't care what you give me just don't give me Invega sustena. It makes me feel horrible. He replied, that's the only thing I am going to give you. The He stood up and walked off. When they gave me the injection, I changed in less than 5 minutes. My conversation skills were severely affected. I started just rattling off random topics and never shut up. Before that I always had great conversation skills and asked people excellent insightful questions about themselves and could respond very empathetically. His cruelty changed my life.

If I could rate 0 stars I would. This place is a joke. I went three years ago, did my intake and never got services. I would call and nobody seemed to know anything but they'd have someone call me back. That happened several times and I never heard from anyone. My child got two separate referrals to go here and somehow they managed to drop the ball both times. Nobody knows what's going on. Somebody will call you...blah blah blah. This time I've been given the run around for two weeks. Enough is enough. Does anybody know anything there? If you genuinely need help I would suggest going somewhere else where they are knowledgeable and return phone calls.

I hate to leave a bad review because the staff upfront is great, the nurses are wonderful. But my child has been seen there 2x. She has been going since August/september, she is supposed to be seen every 4-6 weeks. She sees Dr. Sriram. We're always in the waiting room for about 45+ minutes, which happens it's whatever but then in the appointment with the doctor last maybe 5 minutes tops. That's when we can see him. Her last appointment was in November. He took off on December, so she was rescheduled till January. He took off in January so reschedule till February 12th. Shocker, he is taking off, so they want to reschedule her for March 6th that's 5 months since her last appointment. Her pediatrician is concerned about one of the meds she's on and I can't even question him about it because he's never there and we can't see him. I put in a request for a change because it's insane a child should have to wait so long.

My Dad was recently here, he did pass away. I want to send a huge Thank You to his nurses, the aides and his Doctor. He could not have gotten better or more attentive care. The Nurses are absolutely amazing and were so kind. His Doctor, Dr. Wah, was absolutely fantastic. His knowledge and the fact that he took so much time to explain to us every single thing that was happening to Dad, is so appreciated. Much love to you all, and we thank you❤️

Susan wouldnt let hipaa happen when i was verbally asking for it in current day and time. She just wanted to meet my mom I'm 29. She ask me if I need jail as a group leader. She ask me if I need more classes. Soon I'll have 3 drug test all the same and the last one is violated? They don't stick to contracts and rules of their own practice. Don't get me started about ozoa who runs his practice through them and is 100% always right. I'm the only man in this town. It's my fault right? It's a degree issue? Nah. Authority issues and responsibilities need the board of education involved.

I don't know what to say about Valley Oaks some days they're great other days they're not I'll say no more than that That's why they get a three-star rating for me some things I can do good other things they can they're doctors are outstanding though for mental health and so is her therapist.

I have had good experiences here at this center. I have Dr. Ghori and she is very kind! The nurses are always nice and like to conversate at this location. I definitely prefer this location over the Fort Wayne location. I go here for mental health care, and to get medication overlook. I have never had issues getting my prescriptions,getting appointments cancelled or scheduled or problems with my doctor herself. If you stick with the care and go to your appointments, take your medicines and listen to your doctor you will feel so much better. My anxiety is barely there now due to the medication I finally have been prescribed and I am so happy about that. This Bowen Center has a much more calm atmosphere compared to the Fort Wayne location so that is also an A+!

The Staff here has been very helpful and I always get treated nicely. I'd be in a Darker place mentally if I hadn't gone here for help. So I'm extremely thankful for that!

The therapist is laughing stock of the mental health world ! the therapist very gullible cannot recall anything in court ! He should very much reconsider his career and the direction that he’s going in life ! Bowen should be more cautious on who they employee To avoid Legal liability . Hopefully between the therapist and Bowen, they can Get their own dog and pony show figured out Serious case of small thinking syndrome. Bowen should do Forensic mental health evaluations on their therapist . Still chuckling at the inconsistent arrogancy

Dr. Goldstein is an amazing doctor. When my son was first diagnosed I had a lot of questions and concerns. Dr. Goldstein never made me feel rushed. He answered my questions and gave other guidance. It wasn't just "give him these pills". Trying to figure out the right medicine for your child can be challenging. We tried a new medication that didn't work out well. My son just seemed off. I was able to call and leave a message. The nurse called me back to see what was going on. And the Dr. Changed his script back to the other medication. We then discussed it at our next appointment and figured it out. My son is now doing great. Our visits with the Dr. are just updates now. But even then, the way Dr. Goldstein talks to me and my son. It truly feels like he cares about how my son is doing. My son was concerned about how his DX will affect him when he was an adult. He was worried if he would be able to pursue a certain career. Dr. Goldstein talked with him and reassured him. People on these reviews sometimes complain about having to wait longer for their appointment. I just know anytime the Dr. is running late it’s because he gave someone the extra time they needed to provide that high quality of care. Lately though we haven't had to wait long at all. So maybe they rearranged his schedule to accommodate the extra time he sometimes spends with patients.

The Hamilton Center was founded for a good purpose, and has a good mission statement. Unfortunately greed, and having a real problem with how they handle people that they don't like is this place's two major problems/shortcomings. 10 years ago I became suicidal due to very low levels of hormones, and the symptoms associated with this problem, as well as the chronic sleep deprivation associated with this problem. Ironically according to a local endocrinologist it was some of the medicines that I was on that caused this issue. Well at the time the people working there didn't recognize this, and I was labeled the wrong way which really upset me, and I had some things to say about all of this that they didn't like. Rather than in trying to put themselves in my shoes and understand why I said what I did, they came back at me, after I said some of the things that I did. I started having the local police harass me, etc. The Hamilton Center works with the local law enforcement often. And they seem to have the mindset that if we don't like you, we will have the cops give you problems, even though you've done nothing wrong, and aren't a criminal. It's pretty sad what's became of this place. Hopefully someday they will get some good leadership who actaully care and aren't so money driven, and bullies. There's been a number of people that worked here that's quit after they refused to drink from the Kool-aid so to speak.

I wouldn't even give them one star. Awful awful place to get counseling, at least for children. My step daughters mother takes her here against better judgment from her dad. This counselor has made her believe she has full control over her life, and if it's not her way, then it's wrong. This counselor has listened to the mother bash her dad and paint this awful Pic of her dad while she is actually the one manipulating her daughter. She and the counselor have phone calls, yet the counselor won't call dad back to talk. He has written that the father should not have any contact with the daughter because of emotional and verbal abuse. Her dad is not abusive in any way towards her or our 3 children, but since he only talks to mom, he hears and believes whatever garbage comes out of her mouth. She coaches her daughter on what to say every time before she takes her so that she can use it against dad. (Daughter has said that, and she is 9)

We signed up with Pillars of Wellness, speaking with Christina Robinson, for both couples therapy and individual therapy for my wife. We were told there would be a wait of up to 12 weeks for couples and 8 weeks for individual therapy. After filling out our charts and waiting, the only communication we ever received was a single phone call offering an intake appointment that we could not attend because we were out of state. Since then, nothing. No follow-up, no updates, no effort to communicate. What makes this worse is that after I followed up with them, I learned our charts were apparently deactivated without notice. Instead of being transparent or at least asking us to confirm our place on the waitlist, they simply stopped all contact. We’ve wasted months thinking we were waiting for a call, when in reality, we could have pursued care elsewhere. For a mental health provider, this level of disregard for communication and continuity of care is unacceptable. People come to therapy because they need help — not to be strung along, ignored, or left in the dark. Completely unprofessional experience.

Unfortunately this place used to be filled with kind, considerate people who cared about you. However, things are very different, and now the place looks like a hospital. not friendly. not comforting. nothing how it used to be. i’m so dissapointed with my experiences here recently. used to be a great place. Won’t name names but people in mental health care are NOT supposed to be this rude. absolutely disgraceful

If you aren't interested in caring staff and doctors who listen attentively to whats going on with you ,and do their best to meet your needs, then don't come here because that is what Marram Healthcare & it's staff is all about. It's convenient,wheelchair accessible,handicap parking availability, and even a pharmacy on the premises. The doctors and nurses treat you like family- you won't find this anywhere else.

Dr or should I say PA Carrie Long is someone I had seen for 8 years until i wanted to go off my narcotic medication. This started a strange reaction throughout the office which started with Carrie. She was very unprofessional and after my appointment didnt even bother to make me another appointment which she had done consistently since day on So I had to call Hooiser Uplands which is over Serenity Now to even get a response from anyone there. I got a phone call from someone named Tom which I believe is over Carrie and the staff and talked to me about the situation. I told him at this point I didn't even want to see Carrie or come back to the office. The staff that checks you in and out and makes appointment are uneducated or under educated/rude/make false promises just like Carrie. I would avoid working with this clinic altogether. Office Manager is the worst !! 8 years was enough of this circus !!