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i was here recently and honestly i felt like the staff was nice but never seemed interested in really helping you/hearing what you have to say. the groups, atleast for the adolescent program i was in, were a complete waste of time and i didn’t learn anything. one of the staff members, matt, i hated. there are kids who are struggling that come to this program for help and matt did nothing but make you feel ashamed of yourself. he is very sarcastic and just flat out rude , i felt really uncomfortable around him and nobody i was in groups with liked him and one even went to a different place because of him. the rest of the staff okay, but again, didn’t really show much interest and often seemed bothered. i wouldn’t recommend this place to anyone who is genuinely seeking help, i saw this more as a way to get out of school and a joke. the kids there were really cool tho.

Amazing customer services. Staff takes makes all efforts to assist and provide the best service the possible can to their clients. They have a very flexible schedule and try to meet everyone needs within their scope ie. resources available and funding.

I wouldn't say this place is bad. I do feel better after a few months with my new therapist. The medication refills could be better. I'd say it's really a mixed bag with therapy in general. You just need to find the right therapist.

This is one of the most unprofessional practices I have encountered.

The outpatient therapy is Outstanding! I especially appreciated Ashley as my therapist. She was very helpful, caring, positive to all people in her group. She explained all delicate manners with ease, made all of us comfortable. I especially loved how she repeated suggestions each of us made about other individuals in treatment which gave encouragement to others. I am thankful to have met her.

This is a 28 bed locked adult psychiatric unit in an inner city hospital on the West Side of Chicago. It's patients indigent, impoverished largely African American and Hispanic, also some of Russian and Eastern European descent linked to the Jewish community. No one, including the undocumented, turned away - as part of Sinai's charter, dependent on funding. Well networked with community groups & organizations. Discharge planning considers all needs: housing, all follow-up treatment incl. substance abuse, beginning on the day of admission to insure continuity and reintegration of patients into their lives. To the extent that is possible. Sometimes it is not. Many of the patients have combined addiction, psychiatric and medical problems, which change their lives. The disconnect between being ill and well for many is real. Folks need help recovering that which they've lost. Rational thought. Self-control. Sleep. Nutrition. Bathing. Alienated from family, friends, staff become as familiar reality contacts as patients stabilize. Trust is key. It's a process. Rate of repeat admissions with some almost predictable. Physicians, residents, OT, RT, nursing & social services all join to help folks regain basic activities of daily living, to optimize their level of function as far as realistically possible. It's not perfect. No place is. It's a start. The staff, unit and medical director do their best to provide a safe milieu to begin healing. That's no mean feat in this area, or in these troubled times.

The staff is EXTREMELY nice on the phone , makes me excited to group therapy. I haven't had an in person Visit yet, so far just my phone call/video to get ready for group therapy. It's nothing to be ashamed or afraid of. I look forward to it.

If you have a loved one and really care about them dont let them come here. Instead send them to another facility. This place was ran poorly. Uneducated ignorant staff, patients run majority of groups, constant drugs inside, no gym, no alternative diets for people who want to eat healthy, limited smoke breaks, no outside meeting rides, no therapist, no psychiatrist, no help for mental health, no 24/7 Doctoror Nurse if you get sick, no Tylenol or any over the counter medication. Horrible place if I could give it less than one star I would.

Psychology Counseling Center in Deerfield is amazing. There staff are very patient and understanding. Most importantly they are very welcoming and friendly. I highly recommend seeing there therapist Mindy Jackson at the Deerfield location. She is amazing and very good at what she does. Mindy helped a good friend of mine who was going through a tough time. She was very patient, understanding and supportive. My friend felt very comfortable and got lots of encouragement from Mindy. He is very satisfied with the work and services she provides. Call and ask for Mindy Jackson at the Deerfield office. You will love her. She does a amazing job. Book your sessions with Mindy and you will receive the best quality and care from her.

Very rude they don't wanna help anyone else but Asians here if your looking for help for anything.

Avoidant & Invalidating Therapist Saw Mel Dane, LCPC at SSM Health Behavioral Health (formerly Angela Center) in Centralia, IL for trauma related to childhood physical abuse and maternal betrayal. After a previous harmful therapy experience, I asked direct questions in the first session to assess fit. She refused to answer, citing boundaries. I proceeded for 2–3 months. When I raised concerns again and explained the prior invalidation, she avoided clear validation (e.g. wouldn’t say “what your mom did was wrong”) and framed my need for it as “supporting hatred.” Felt evasive and unsafe. If you need a therapist comfortable with direct validation of maternal betrayal or childhood abuse, look elsewhere.

I am 62 years old and not accustomed to posting reviews but I feel it is important to post my personal experience with the Group Home. I lived at the Group Home beginning June 11, 2019 and stayed for approximately 3 months. I had been diagnosed with Bipolar I Disorder at Crisis Care Prevention (part of the Lake County Health Department) and was homeless at the time. Given my age, I had lived most of my life with an undiagnosed mental illness and was grateful that there was finally a name, and more importantly, treatment for what was “wrong with Vicki”. At the Group Home I learned countless skills, even very simple skills such as attaining and maintaining structure in my day to day life. I had a bedtime and learned that it was important to “wind down” before going to sleep and I awoke at approximately the same time every morning. Gone are the days of staying up (and sel-medicating) all night long. I began my days rested and willing to learn and grow. Our counselor’s lead groups that are designed to guide you to be active in, and responsible for, your own recovery They also also presented and endless supply of coping skills/tools to help me manage my mental illness. Furthermore, these skills are presented in such a way that I finally understood the importance and concepts of what coping skills actually are and how much they can help me. I had responsibilities such as chores within the Group Home, I had peers, people similar to me, and found that this was a place that I fit in. I learned patience and acceptance and I learned, at the age of 59, how to be a valued member of my community, no matter what community I am living in. I was also introduced to the New Hope Recovery Center in Zion and Waukegan (or “drop in center”) where I continue to work my program of recovery and continue to be active within this community to this day. Nearly 3 years ago my life almost ended. I had hit the worst “bottom” in my life and had no hope for anything good. Getting a diagnosis, taking my medication, being teachable, living and learning in the group home, and going to the drop in center have all been instrumental as far as me being equipped with the necessary skills and tools I use every day to live my best life. In these past 3 years, I have been living a full life, a life filled with joy, hope and the possibility of a bright future. I recommend the Group Home for anyone in need and cannot say enough “good” about my experience there and how it changed my life in so many positive ways. I now live on my own but have a strong connection to all the people who continue to empower me to continue on my journey of recovery.

I had an amazing surgery experience today at this hospital. Zach (the nurse) was very caring and helpful, he guided me through everything and did his best to make sure I went into the surgery room feeling as stress-free as possible, which meant a lot to me. The entire team was very friendly and made me feel like I was in the right hands. Recommend 👍🏻

Such a wonderful place to go for any mental health needs. The people who work here are all amazing and take the time to help you with anything you need to address.

It's a miracle this place stays open.. I have gone to HRC several times over the years and one thing is always consistent, the outrageous fees. Especially for the fact that the counselor I'm seeing doesn't even have her CDAC license.if it were not for court mandated therapy I feel this place would fold up as fast as KFC did.

Shana Decook is absolutely amazing. She is so caring and helpful and will do anything to make sure her clients succeed.

Today I received a letter in the mail from this place stating I would no longer be able to receive services do to missed appointments and lack of communication. Let me start off by saying I am livid! I started receiving services from this place in February of this year after losing a set of twins shortly after birth. They do a wide variety of screening to match you with someone that fits your case. I was very pleased with the person that they put me with. After a few sessions I was not able to make it do to my work schedule and called and explained this every single time. I would asked to be rescheduled and it didn't seem to be a problem. After a few sessions of finally being able to make it to my appointments all of a sudden when I showed up my therapist wouldn't be there and called off sick a few times , but no one bothered to inform me. Another scheduled appointment the therapist was on vacation and forgot to tell me. So at this point I'm frustrated from trying to accommodate my work schedule and my commute to get there. After this happened I called and left a voicemail stating I would not be coming back. I had showed up 3 times and was not seen because the therapist was out and no one notified me. Then after this I get a letter. I fell like they should hold themselves accountable instead of blaming the patient.

I travel from Mount Carmel to see my therapist here. I love her and she never makes me feel like a bother. She has helped me in many ways. Sometimes they can't get me in as quickly as theyd like but I know it's because they have an overwhelming influx of patients and not enough therapists to help everyone which is not their fault. They do their best and I am thankful I have the ability to go.