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I had been seeing a counselor at the Trinity location and just recently switched to the Safety Harbor location. My counselor at the Trinity location was wonderful and helpful as is the new counselor I am working with in Safety Harbor. The staff and in particular, Liz, are also very helpful. It saddens me to read such negative reviews regarding Liz because they do not truthfully reflect the wonderfully caring and helpful person she is. Whenever I have called to reschedule she has gone above and beyond to help me get an appointment that works for me. Without reservation and with much enthusiasm recommend Family Psychology Associates at either location. I am grateful they are here.

I have been treated by this office for about 4 years. I have NEVER called to ask to have one of my controlled substances refilled and I called today after filing a police report on 03/19/2025 as told to do so by the office staff. When I called to confirm that they received the police report I faxed over I spoke to the Office Manager Rosalyn, she asked if I could bring down the pills that I have on my nightstand that I accidentally spilt water into that became complete mush. I am not able to take an hour and a half off to take them the ramekin dish I had the pills in. Rosalyn is the type of person that makes me wish that when I tried to kill myself that I was successful and that someone didn't find me and call authorities. She was soooo mean and felt it necessary to call me careless, stupid and actually said I spelled my last name to her incorrectly because she is not capable of making mistakes. I could understand the office staff's concerns if this was a habit but it is not and no matter what how she treated me from the very beginning of the call is no way to handle anyone let alone patients with mental health issues. I plan to report this to the Florida Health Medical Quality Assurance. Be aware of how Rosalyn treats the patients.

The girls in the front look like they roll out of bed and show up to work as such. Their appearance given they work in an office setting should be professional and not dingy and raggedy. As the first look of the establishment they should be required to represent the office and the staff in a presentable manner. They are all Hispanics, as they were all speaking in Spanish not in assumption, and unfortunately in our culture back in our countries and islands it’s seen normal to finish your conversation with your coworker and then tend to the client. These women clearly show their inability to distinguish a professional atmosphere compared to a girls night out to chit chat about personal matters. I was set up with a Dominican therapist that didn’t speak a lick of English. If we were at Bravo supermarket or a gas station I couldn’t care less if you spoke in tongues but in a psychologist and psychiatrist office in the US and you don’t speak English is crazy. Lastly, the therapist had brought her minor child to my last session stating he didn’t feel good and accommodated him

Was there for detox and it was the WORST hell of my life, the beds are made of wood with a small paper mattress, I have sciatica (imagine how I slept) people yelling at all hours of the night and constant door slamming from the techs as if they didn't care that people are sleeping. You get up in the morning and there is NOTHING to do but wait for meals and walk back and forth between east and west and the terrace. The doctor was ALRIGHT I'll give her that much and Isabella the tech made me feel at home other than that this facility is GARBAGE and NOT recommended. I went to follow up with the psychiatrist to get suboxone for my cravings and he wouldn't give it to me so idk why the hell they would give me that option only to cancel it out. NEVER COMING BACK TO THIS LANDFILL!

I spent 6 months here voluntarily, and had some of the best experiences and learned a lot of tools. Started going to the church next door just to get out of the place, to have something to do but then went back to the church years later. Back then you could still smoke and we would go to the beach on weekends and meetings daily. I still have a lot of photos that I might edit and share block out the other girls' faces. Staff was always kind and amazing and learned how to crochet and my favorite part was there was no bars in the windows. I didn't feel like I was in jail. I'm hoping they can help someone close to me right now but it's up to that person. It's non-profit so it's important to remember where you come from!!

I guess they have new management cause it seems to be another pkace, so clean, mowed and keep it in good shape....congratulations

If you want a doctor to dangerously put you on medication that is ONLY MEANT SHORT TERM and pawn you off AS A MINOR with no warning this is the place! They don’t care nor have the competence knowing how to ween off benzodiazepines. They injured me at 17 and now at 25 I’m suffering all over again.

I submitted the paperwork online for my son almost 2 months ago. Called 2 weeks ago for a status, and never received a call back. I called again today and spoke to scheduling and I was informed they have no availability at all for my child.

If don't want your kid to end up in the mental hospital then stay far far away from here. I will never be the same after coming here. I have been to 4 residentials and this one was by far the absolute worst. I still have to talk to my therapist about my experience. I spiraled while I was there, my mental health was at an all-time low and they did nothing to help. I only started to recover months after I got back home and had my therapist back home. The therapists there are unqualified and completely unhelpful. You get no free time at all and while I was there for the first two weeks I was never let outside. I was forced to take cold showers at 5:30am because they refused to fix the broken shower. The undertrained staff cooks the meals that I couldn't usually eat because of how badly they were cooked. I am fully recovered and I look back on this place with pain and hurt. It truly saddens me to see some people completely invalidating the honest low reviews. If you truly love your child and want what's best for them then pick clementine. I went there for my first residential and it was wonderful. They truly help and have an actual chef prepare the meals. Don't damage your child by sending them to center for discovery.

I just recently left the Renfrew center and I wanted to write about my experience. I have ARFID making it hard for me to eat without the fear of throwing up and a lot of anxiety enforces that. It was my first time in treatment and I was so down and hopeless. The staff here were so patient and supportive throughout my journey and were always there to comfort me through my hard times. Shoutout to Laura, my therapist for being my biggest supporter. You really understood me in ways I never thought possible. As for the community, I began to feel really involved and even made some really close friends that I stay in contact with. Although Renfrew might not be perfect, they still do their best to make sure that the community has a say and address the problems that concern us. I’ll miss the staff and my friends there but I’m so glad to have them apart of my recovery! 🤍

My family has been going to this center for years, and we know most of the therapists and psychiatrists at this point. We have all been very happy with their services. I highly recommend the center.

Awful experience. We took a young woman we were trying to help to Slyvia Brafman after she was baker acted. They do not focus on mental health. The staff is a revolving door which only tells me they don’t treat their employees right. This is a drug and alcohol rehab but I would never take a loved one there for this they will probably return worse. When I reached out to the management they did not respond. For a place that claims they want to help they don’t. To top it off she was billed for a bunch of treatment she did not receive. Stay away!

When I first walked in front desk greeted me and were very approachable later Ms. Vanessa Hernandez, dental assistant did a phenomenal job! She is great as what she does and very knowledgeable. When I received my treatment plan she explained everything very throughly. When I explained my concerns to Dr. Joseph he made me feel understood and gave me all the options I had available.

These people are worthless. They don’t do much and provide little to no valuable information or services. I’ve given up on trying to use them. Go to AMVETS for help.

I don’t know where to begin, from the moment I exited the vehicle at Beach House, I was met with compassion. The intake staff was nothing less than professional. It takes a certain type of professional ability to make a person 1800 miles away from home comfortable. I’d like to add, I struggled with my addiction for over thirty years, I was ready to change my life for the better. I committed myself to keeping my mouth shut and ears open, let’s face it, I was unable to do for myself, what beach house could. In residential, I was able to attend great informational classes , led by professional personnel which taught me about my addiction. Not only was this opportunity given to me, I was also able to attend an AA meeting every night, as well as met with a therapist once a week to discuss where I was at in my recovery. Let me speak about the incredible breakfast, lunch and dinners that were provided, it made me feel as if I was at an all you can eat buffet, absolutely amazing. I took advantage of the beautiful sunrises on the beach every morning where I could start my day in a positive way. I also took advantage of all the extra activities that were put together for us on a daily basis. Just to name a few, movie night, bingo night, karaoke night, arts night and much more. I found it very easy to approach ANY of the beach house staff with any questions, concerns or suggestions. I also enjoyed the weekly chiropractor and massage appointments. As it came closer to my exit date, I made a mature, ethical choice. I showed interest in continuing my education of addiction and sobriety , and requested to be moved into the PHP program. PHP was another example of the care and compassion given by all staff and the opportunity to begin to adapt to a sober life style, and responsibility of myself. The staff at PHP are hands down very professional, and much like residential, the staff at PHP provide cook outs, karaoke , time to fish, watch movies , quiet areas to read and study the big book or just take in the fresh air and practice meditation. They provide transportation to and from a fantastic AA meeting Sunday through Wednesday, with speakers who come to the campus Thursday through Saturday. They also provide transportation to and from the beach in the morning along with transportation to Walmart, grocery store, church, and a additional AA meeting on Sunday. PHP gave me the opportunity to reconnect with my everyday tasks. This being , making my bed in the morning, keeping my room and apartment clean, and cooking dinner for myself. I also enjoyed doing my part in the group room. This is just alittle of what PHP has to offer. I found it refreshing that adult responsibility was included in this program. As for education, once again, the education of my addiction only continued to grow. From working with my therapist on a weekly basis, to the professionals teaching classes each day, not to mention the staff constantly planning extra activities such as going to the park for a session, going to the beach for a cookout , beach time and much more. By the time my PHP program was completed, I was able to notice a significant change in my life. As I stated in the beginning of this, I committed to working the programs Beach House provides for me. I chose to continue working on myself and entered IOP. With IOP, much stayed the same, however, IOP, provides the opportunity to leave the premises everyday, obtain a job, and much more. I can honestly say, It was with a heavy heart that this experience had to come to and end, however, To the entire staff that makes Beach House what it is, from the evening i arrived at intake, through to the completion of IOP, there aren’t enough words, or gratitude I can say or show for saving my life. You all gave me the tools, showed me I am worth it, and I am loved. I am forever in your debt, and you ALL will remain in my heart. For those looking for piece, love and a life free of addiction, I highly recommend Beach House. It’s life changing.

Sent a loved one here and it was a totally waste of time and money!!! No one answers the phone not even to receive payments. Have tried for 3 months to get someone to call me so I can pay my bill. I can only get admissions and they take a message but still no one ever returns my calls. So frustrating! I just want to pay them off and forget about this horrible, unprofessional place. Did nothing for my loved ones mental health. We thought we were doing the right to seek help but thousands of dollars later, it proved to be a big mistake. Don't go here.

Hi my name is Jan Carlos.

Would not recommend! I transferred here from a public mental health facility where violent behavior was very common and I was physically assaulted several times at that facility. I was given 0 empathy whatsoever by the staff and other patients at La Amistad.