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SO FAR HORRIBLE EXPERIENCE WITH THIS PLACE ...LINDA J. YI IS HORRIBLY UNPROFESSIONAL...HAS WASTED MY LITTLE ONES TIME..DOES NOT RESPOND TO EMAILS...SHE MISSED MY DAUGHTERS FIRST SESSION AND NEVER APOLOGIZED AND DOES NOT LISTEN...CONSTANTLY TALKS OVER YOU NOT PAYING ATTENTION TO WHAT YOU ARE EXPLAINING...DO YOURSELF A FAVOR AND LOOK ELSEWHERE FOR SERVICES!

I’ve been coming to this dental office for quite some time, and while I generally appreciate the care provided, I’ve consistently experienced an issue with one staff member’s attitude that I feel compelled to address. During my most recent visit, I was informed there is a new QR code check-in process. As I was attempting to pull up my camera to scan the code, my phone was loading slowly due to overheating. Before I had the opportunity to complete the process, I was abruptly told to move to the tablet and sign in there because appointments were being made. The tone felt unnecessarily impatient and dismissive. I understand that front desk staff often manage multiple responsibilities at once, and I respect that. However, professionalism and courtesy should remain consistent, regardless of how long someone has worked at the office or how busy the moment may be. Patients should not feel rushed or spoken to in a way that feels condescending. I value this practice and the dental care I receive here, which is why I believe it’s important to share this feedback. A calm, respectful interaction goes a long way in maintaining a welcoming and positive environment for patients.

I've been through a few people here. I've been to a total of 3 psychiatrists, and they've all been pretty bad. My most recent one, Harris, who is doing telehealth from LA, told me point blank that she didn't specialize in any of my disorders (Bi-Polar, ADHD). I had a pretty nice therapist, but I didn't click with her as much as I wish I could've, but that doesn't detract from her willingness to help me and hear my problems! I'd say the therapy is decent here, but I would avoid their psychiatrists like the plague. I keep it at a 2 because they've at least prescribed me 1 useful medication (mood stabilizer) that I can say works, and therapy seems decent.

Ended up with a therapist who would constantly make me feel like I had to prove something. Often try to make me think they were above me since they were "doing this for 30 years", and in multiple times never regarded me for my depression, anxiety, agoraphobia and such but rather lesser things and made it the main topic of my sessions. They at one point made a bluntly transphobic comment, implying that I'm "lucky" for not ending up as "one of those". My mother tried, multiple times to get my therapist changed but the "insurance didn't allow it". I can't even go to therapy anymore and my symptoms worsened.

I have been with Ventura County Behavioral Health for at least 10 years. I have been through more therapists than I cared too. Last year I asked for a new psychiatrist and got Dr Jazi. He is by far the most knowledgeable, qualified professional psychiatrist I have ever seen. He cares and it shows. I've had a wonderful therapist but unfortunately she left. Recently certain individuals have told patients with Medicare they have to find other services. When it comes to my best interest I'm going to fight for my psychiatrist. I suggest if you want to stay on with your therapist or psychiatrist call a lawyer. I did. They are so unethical it's disgusting. Patients have rights and they don't expect patients with Mental illnesses to fight back. Be your own advocate. It's a hit and miss with that place but I'm not willing to give up my psychiatrist who has even said I should be there.

As a Consultant who partners with nonprofits to build trauma-informed cultures, I have a very high bar for organizational care and client interaction. I am writing this review because The Guidance Center — and specifically Guadalupe (Lupe) — exceeded every expectation I have, both professionally and personally. I also want to recognize the woman who assisted us with the initial paperwork as she did an exceptional job helping us understand the intake paperwork and navigate the digital system. I could tell she cares for every client and truly wants them to understand the process. The main reason for writing this review is to especially recognize Lupe. The intake process can be emotionally exhausting, but Lupe’s gentle nature and strong active listening skills were reassuring. He was incredibly patient and sensitive to our needs. The most telling moment was watching my daughter warm up to him. She often looks to me to speak for her in new settings, but Lupe made her feel safe enough to find her own voice. She went from nonverbal cues to explaining her feelings in detail. Having navigated both private insurance and public resources, I want to highlight that the quality of care we received here rivaled and/or exceeded any care we have accessed through private providers during an intake process. It is rare to see an organization live up to its mission so effectively in practice. We are so grateful for this community resource. And we send a heartfelt thanks to Lupe.

Hopefully you never have to do classes for the dmv because apparently they don't even know how to sign people up for the classes. And your lucky if they at least say they will call you back instead of hanging up on you, but they don't actually call back so... I'll just be driving 40 miles to ukiah so I can actually get enrolled to satisfy the dmv. Don't waste your time with these rude, incompetent people.

The Dentis office is a waste of your time and money I call for an emergency root canal so I make an emergency appointment to tell me yes I need a new root canal.(not shit I really new that ) I already knew that, bc my tooth is broken and they told me I had to reschedule other appointment to do a check up and another appointment to do the root canal. What in hell is that why I need to make so much appointments in this clinic to do a services . And now I wondering if I’m the only one that is happened in this clinic and how much money they’ve been charging my insurance for all this not sense visit . This place should do better and fix this problem .vacaville location 👎🏼

I am a Mexican-American 19 year old who was forced to taketherqpyby her mother here in 2016-2017. I am currently cleaning my room because I am moving soon. I have these documents I got from this location which gives details about my therapy sessions. My mom forced me to therapy because according to her, I was having issues due to her divorcing my dad which is not true at all. As I review these documents, I am realizing how unprofessional this llace is. Therapy can be for many things but it's always with the intention of helping. I am noticing that my thoughts or feelings are being mentioned at all on these documents. I also don't understand where they getting most their information from which is mot even accurate but based on what I have read so far, I can assume it's all based on my mom's answers. They have seemed to acknowledge my mom's thoughts, opinions and feelings. It makes extremely uspet and ignored. I requested these documents because I hoping to join the Air Force. It was my mistake not reading these before handing them to my recruiter. I can't belive a therapist would focus more on my mother than on my thoughts and feelings. I won't deny that I was upset with my parents seperating but it never affected me or my life. I had to deal with a lot but I was mentally and emotionally strong about it. I was forced to live with my mom which I had no issue with until within a month of living with her and her partner. People eventually show their true intentions and I learned what were my mom's bf true intentions. I was never against parents choices especially if it made them happy and it took away something from me. I always put themabove me. After all, the have taken care of me the best way the could. I was not going to allow for her partner to yell at me and call me liar. I begged my mom to let me go with my Dad to live with him. I didn't safe living with my mom anymore. She let her partner yell at me and call me things. I asked for help. Adults called me dramatic and were telling me I should support my mom. The only family that cared about me is in Mexico. I been trying my best to avoid this person but he is an imature person. I am soon going to be 20 and I am unhappy. I am not depressed or suicidal. I am just unhappy. I want to be in the Air Force. I want to go to school. I want to do lots of things. I have no guidance. I have no one. It's just me and only me.

This place is the best example of what is wrong with America's mental health care system. The secretaries at the front desk barely speak a word of the English language and are difficult to understand. It took an hour for the secretary to schedule my appointment. If you are having issues then please go somewhere else as you will not receive the adequate care that you need.

My case manager Gloria Munoz and social workers provided us with permanent housing and Dr.Gomez with his team of Elizabeth, Omar and Carlos also Emma and Henry provided us fantastic help with services also the doctor providing the right medication for my mom we recommend this clinic for mental health.

I was having trouble with an applicant that I needed to fill out online and download some items. Seriously, I tried it at least 30 times and different ways. I emailed a few sites and called trying to get help, leaving messages. The Center was the only one that reached out to me and offered to help me resolve the problem I was having.

I used to be there. Back in 2008-2009 I was only 15. Except back then my name was lupe. Starview was a place that was for the kids that were bad. A place where the system didn't know where else to place us. Basically the last resort group home. Yeah I may have been on unnecessary pills but the staff never treated us bad. It was actually us kids that made it a living hell for the staff. Late night messing with the staff. Floading the bathroom sinks. Fighting. And of course there was I. Getting in trouble fought twice there and I was more for getting high and sneaking into my girls room. I've heard so much that everything has changed that the staff are bad and the kids are even as bad. When I first got there I wanted to fight everyone in my way only because my mom didn't fight for me. So I was places in there. So no that place didn't make us bad. Starview try to help as much as they can to understand why we end up bad and end up there. Starview changed my life. If I didn't go I probably would have been found dead. Being place there gave me a chance to get cleaned up and have a life. Now I am a gown adult with 2 kids that love me so much. And I have starview to thank for that. I came from nothing to being a mother having my own place. So I don't care what anyone saying. I thank starview for giving me that chance in life to make a difference. Instead of being another statistic that the system labels us to be. I became something in life. Went to high school and graduated. And went off to college as well. So thank you starview. And I miss the one staff that showed me tough love. Brenda she was awesome. And the night shift lady. She name was Amber she was always there for me and she even worked at Maryvale

I would like to give a thank you to The Whole Child, they changed my life and my kids life for the better, it has been a journey and I’m very thankful to my worker Ms.Perla Bernal for guiding me, help me with permanent housing, be my mentor at times listen to my concerns. Also Ms.Maria Jauregui for giving me information and connecting me helped me find my permanent home.I’m so thankful for The Whole Child staff thank you for helping families like mine to progress and give that little boost to succeed! Life has been harsh and hard but if you focus and put your mind in what really matters that will make us progress and succeed…. A million times thank you so much for helping families ❤️ Here’s some pictures of my kids enjoying their new home 🏠 thank you so much God Bless all of you !!

I used to work security transport - DO NOT TAKE YOUR LOVED ONES HERE!

No one can help me I have wait for a phone call to get in if I even get in contact with anyone still no contact phone call to fill me in still taking the same medication for depression for more 5 years I like to try something else I don't now but try to check in next time I go to the doctor walk down the stairs open the door and set up anything if tell me there booked full watch what say to these reporters mabe I kick my self out because I want to see the doctor and get evaluated for new medication the nurses turned me way from the doctor I have ask for the doctor every time I was there it as if that matters still its Dec 23 2024 11:42PM I got a message that 50 people or more seeing my review and I wrote this in the summer of 2024 I give up taking the medication because I want to feel emotion and get up and do things I think the drugs hurt you posing your brain I take it the medication for depression and I live alone I got a wonderful family that helps me I not depression anymore !!stop!! The drugs take stuff for a short time when need heal from painful emotions and anger I see why you need them sorry my post hurts but every time you must learn not to say in a life hopefully I be OK without any help I check in and if they don't care I trying to get back in I guess I go to the Chico clinic nope you must show up on Monday and fill out forms wait to get in come when they open up if when ever it starts for year 2025 and get in

These psychiatric nurse practitioners are useless. Go elsewhere for care from a doctor (MD) that has actually been to medical school. I could get better service from my dealer behind a dumpster

This place has been a godsend. I have been going here since 2015. I saw a grief therapist for a few months, she was great. Front staff is pleasant. Yes sometimes there is a wait but life happens drs get behind. Dr rosowski (I can never spell it right) is absolutely phenomenal. He saw me before my husband passed and has continued to see me since. I will be devastated if he ever retires. I am impressed with the level of care and patience offered here. These staff have a lot to deal with especially offering a walk in mental health clinic. I am grateful this place is here and have gotten great much needed mental health help.