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12 AM, no one within 40 miles. The African American woman instructed me to fill out the paperwork towards the back of the room. I told her there's no one within 30 miles and I waited 20 minutes outside while she was on her cell phone before she let me in. She said I don't 'care, go sit towards the back of the room. At that point I left because, yes, I felt a race issue and didn't want to succumb to that. If you're Caucasian, don't go here in the middle of the night, you'll be discriminated against.

This experience has strengthened our ties of love and most of all understanding. Without our walk we get together once a week my inability to deal with my deteriorating recognition of reason would have ended our relationship… well at least made it very dark. Once you let go… most likely by bawling your eyes out!! We are never to old to find the right direction!! Thank you LL we love you!! T/J

Walk-in: total time spent here was about 4.5 hours (10:30AM-2:58). I advise people to expect a long wait time and to bring a list of medications along with what you’ve struggled with before (I made a summary on my notes app while waiting). I kept myself occupied with sleeping, making tissue art, and mumble-singing musicals (I get a bit restless in mental health settings over time). You cannot have anything besides your phone in the room so either have full battery or prepare to entertain yourself. The meeting with the therapist was brief (advised to continue seeing my therapist). However, the psychiatrist was helpful with understanding how many medications I’ve taken and what they are for. Since I’ve tried multiple SSRIs over the years, I was offered a SNRI prescription. I am very glad I was able to get a new medication so quickly as I came in essentially asking “why is this happening? / what is it?” That’s an impossible question but I left the clinic feeling less lost. I recommend if you’re okay with waiting and able to entertain yourself.

DO NOT GO WITH COPE, if you or your loved one want a chance at maintaining sobriety you need consistency and that is NOT COPE!!!!!!!!!

I wouldn't give this place even 1 star. Michelle treats clients in a direspectful way. She's unfair to Registry staff where she demands and commands them to do all the chores while core staff doesn't help out. I'm going to the Better Business Bureau etc. For staff being unfair and how staff treats their clients.. Instead of investigating the director DNR'd me. The Director could of asked other staff about my working habits and how I interact with clients. I have witnesses that work at Southwest Behavioral CRU1 and CRU2 that I do a great job. Several people that work at RTP except for Michelle, Sandra and Melonie will tell you that I work hard. Yesterday I was going to complain to the Director about how unfairly they treat Registry. But I know the Director wouldn't listen to me Sophia RN told me that I have a gift for working in Behavioral and how well I treat the clients. I will get my justice even if I have to get a Lawyer

My first therapist ghosted me back in November, I was set up with another therapist a week before Thanksgiving and was told he would contact me after the holidays. I've left him a few messages since early January and still have not met with my new therapist.

Number 1 were did all the reviews go. transparency is key. Regina Nelson is the BEST case manager .but she no longer works here . Tried to go back to the clinic and they tried to force a pee test on me..I declined .do coordination of care and talk to my primary or the other clinics I go to. Im coming for mental health and the natzi way u just approached me is embarrassing triggering and the farthest thing from trauma informed care that could be. At that point the door closed and all the nice things I had to say about the previous exp. There closed with thier door.

Too aggressive. Professional boundaries and ethics questionable. Needs to consider professional codes of conduct. Crosses client’s boundaries. Didn’t consider consequences of advice.

Do not come here if you're in crisis.

They have about three to five counselors most of which people can't see because they either know the person's family or they are seeing a relative or they are a relative. And for whatever reason they can't manage to keep a psychiatrist around for very long. The ones they do have aren't very good. Mine took me cold turkey off my antidepressants and I've never been sicker in my life. Come to find out you're not supposed to quit cold turkey. So yeah, stay away.

I love Dr. Lyons. Front desk receptionist when you walk in … not so much. I don’t like to talk bad about people, so I won’t. But Dr. Lyons gets five stars. It’s just hard to get an immediate appointment with her. But she’s an incredible, kind, and caring doctor. The nurse practitioner is super nice. The lady that checks you out is nice. And I like the woman that did my labs. Just that one front desk person isn’t.

This is by far the worst staff I have ever came in contact with. They are rude and condescending. The fact that they work with children is beyond scary. The doctors are wonderful. I’m pretty sure they are unaware of the staffs negligence on Patient’s behalf. I will take this up with the city mayor.

Last year, I had a virtual visit with a psychiatrist named Erin Nelson. Her treatment caused more harm than good, and I haven’t been able to get it out of my mind.

Having been tossed back and forth amongst therapists over the years as well as subjecting myself to the recurring traumas to bring each new therapist 'up to date', each time, I've always left feeling no progress was ever achieved at the last Veteran Center I seeked services from. Due to this experience, I decided to stop seeking help altogether.

Overall, OK. But be aware that each practitioner has their own list of insurances that they accept (or don't). Front desk staff is a tad on the rude side, and the cancellation policy is ridiculous. Expect no empathy when you miss an appointment even in case of an emergency which is quite ironic considering the services this business is supposed to provide. If you do get in, expect to spend money on at least 8 sessions before actually discussing the reason you decided to come in the first place. Overall, I would consult a magic 8 ball before coming back to SPA.

Thomas was very kind did excellent with guiding my grandma as far as he could for her well being . Appreciate the work ethic

Poor management, leadership and favoritism. (Yuma Az)

Had called prior to make an appointment . Was told that it was walk in availability’s only and that an appointment was not needed. Double checked with the lady if she’s sure and that if I come in without an appointment I would be seen. She reassured me and said yes, there is availability’s for that day and to just walk in. Drove such a long way just to get told I needed an appointment. Very horrible rude staff. Tried to speak to a manager but she was apparently not there. Please hire someone who will not misinform patients. I’m sure I’m not the first that this has happened to and it is very upsetting to see how unprofessional my own Tribes health clinic runs. My health and everyone else’s is very important just for this clinic to be so careless.