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I called to inquire about testing and the man who answered was slurring his words to the point I really couldn't understand him......I won't be looking here for any kind of testing, counseling, etc....

I really do hope for the sake of others suffering with mental illness, that something or someone(s) change at this place of business. I went here for years with no problem until recently. I am now off all of my medication-cold turkey- with all side-effects

I cannot say enough good things about this practice. The front office staff have went above and beyond to accommodate me when I need it most. The staff are beyond kind and wonderful and my therapist I have been seeing is honestly a life saver. 100/10.

These people don't care about the people who need help to better themselves. They set me up for failure. They didn't try to help me like they said. These people are the only practice who "can't reach me", but I don't have a problem with anyone else local and out of state calling me, especially now that my voicemail is working. These people know I have a hard time with transportation and that includes what my medical insurance covers for transportation, and I always made sure I made myself available for over the phone, but again, they "couldn't reach me". I make my trips ahead of schedule, and at times the transit won't drive in the areas I need to be, so I let my people there know my situation, and see if I can do an over the phone.......this is where they set me up for failure...."not being able to get a hold of me" on my scheduled over the phone sessions, and my phone is always near me. They don't call me, they never try to communicate with me, they just don't care about anyone who suffers mental health and needs proper treatment and help. They disregard certain people like we're lost causes and they choose who they want to help. Only Three women truly, and honestly cares about EVERYONE who walks through those doors and listens/hears EVERYONE, and these women are the kindest souls with the biggest hearts and they deserves better than this place. They're the reason for the generous second star.

Unwelcome atmosphere, terrible customer service. not on time.

Huntington area

I called two weeks in a row about a thanksgiving box and kept being told somebody would call me back but nobody called. I called again and was told they passed them out already. So now my kids won’t have a thanksgiving

Facility in Chattaroy is very neat and clean. I was a walk-in, with little to no wait time. Front desk ladies are very friendly and helpful. NP's and nurses are top notch! Also, got a quick needed appointment for the chiropractor...And this gentleman is also excellent! Would highly recommend the Healthcare Facility. It's much-needed in this Area, more so than just a mental health center. Keep up the good work! Hope there's a possibility to add more entities. My only complaint which might seem petty- entering and exiting parking lot. Very rough and uneven getting on/off main road.

I was seen on 9/5/24 for ADHD testing yet they did not have the right equipment and said they would be in touch with me. It has now been almost 2 months and I have yet to hear from anyone. I have left 5 messages as well as the doctor that referred me and neither of us has yet to hear back from anyone. It is just incredible that a MENTAL HEALTH FACILITY would not call a patient back!

To start your staff was very kind & always answered my questions & helped when i called. Next your Building is beautiful, warm and inviting the sound machines are a wonderful touch. I felt very comfortable now onto my therapist Amy Gutshaw she is wonderful, easy to talk to willing to work with you on other appointments and medication’s and different therapies always focused on my needs and what was best for me willing to work with me called back to check to see how new medication’s were going and if I needed anything now to the follow up staff and the scheduling staff, they make sure you know you have an appointment multiple ways without being an overburden. They were very kind making sure I knew how to set up telehealth all in all your facility is one of the best I’ve been to.

Really nobody's fault But when someone does couple therapies you need to give them both ideas instead of telling the other partner or something different than what you are telling one partner Because that involves in making a bigger issue Also due to the fact as I talked to my doctors about what happened years ago on why things happen that I don't remember and stuff like that They said due to the cancer that wasn't in balance and the chemicals in my system Where it makes me react different to things So in another word even if somebody did come at me in one way I would come out in another way even if it wasn't me But anyways I did exactly what he said I even looked in to different Things my wife and I could wind up getting in common I done everything he told Me Too! I done everything everybody told Me Too! But here I am Now out of my house with no home to go to Thank you for your services Gotta love sarcasm.

They have provided quality professional and life changing services to my family. Can't thank them enough

I think it’s fantastic, with 2 licensed Psychologist providing care in a needs area.

If you want to be made to feel stupid and two inches tall, then you'll definitely want to see Shawn Cade as your psychotherapist.

Sara Henley is the best !!! One hour with her will make you see what you never realized that was right in front of you. I never seen things the way I do now. She is amazing and makes you feel comfortable. Highly recommend!!

This place is awful. I was forced to switch doctors when my psychiatrist retired. At first I liked the woman they gave me. Dr. Patrice? But then she started having too much of her own opinion about how I need to be treated and medicated. I was with my last psychiatrist for 10+ years. I trusted him and he gave me a treatment plan that works. She’s known me for 5 minutes and already prescribed me something that put me in the ER. But my biggest problem with this place is NO ONE RETURNS PHONE CALLS TO MESSAGES! I’ve been trying for two weeks to get ahold of someone to fill a prescription. I guess this is what I get for going somewhere in network. All the best doctors don’t take insurance and I’m sure there’s good reason for that. And I would happily go back to paying $125 for a 15 minute session; because ANYTIME I left him a message he called me back within the hour. He was amazing and I hate so much that he retired. This place is a joke.