Mental Health Providers in Bluefield, West Virginia

This facility is the worst of the worst. I was placed here for a weeks stay just a couple years ago. Surprise, surprise… this place left me with so much trauma, I had to come back to write this review incase somebody’s daughter or son is in search of help. Do not go here. I was obviously in a very fragile state when I was admitted here. The staff is ignorant and not one nurse cares for you. Not once did I get one on one help/therapy like I was promised. Come to find out, I did not get that help that was desperately needed and legally promised, because the therapist went on vacation and there was zero substitute. Us inpatients had group therapy one time my entire stay there. The only reason we got that single hour of so called “group therapy” is because us patients called the staff out on their total lack of care, and we told the night nurse shift lead. It in fact was not therapy, it was a nurse yelling at us to stop “spreading lies” about their work ethic. They were angry that we potentially got them in trouble. Instead of taking any accountability and making a change in action, they decided the best idea was to yell at us patients. During my stay here, my roommate tried to harm me physically, so I told a nurse immediately. After two days of waiting to be transferred to a new room, I finally was. Shame on them for not making my safety a priority. On top of that, that same roommate ended up physically harming another patient, and a fight broke out. But wait, it gets worse!!! I am vegan. I notified the nurses of my diet as soon as I was checked in. My diet was not accommodated for. I was the only patient who did not receive snacks for my diet restrictions. I could not eat three meals a day, during seven days of being here. There was meat on several of my plates. Anytime I had to ask for more toiletries, food, towels, or necessities I was greeted with no manners by the staff, and got snarky remarks in return. Our laundry was never up kept, our linens were laid out in the hallway for days on end. On the day of my discharge, a new patient was sent in. He was older, and meant harm to females there. He sexually came onto me, and physically grabbed my hair and body. I immediately told the shift lead nurse, and she did not care one bit. She shrugged in front of my face and said she will figure it out. But the second I give another patient a hug, I am yelled at. I was on a phone call with a relative, and went three minutes over my time limit…. I was scolded by a nurse and left in tears. I was publicly humiliated by her, and that is the last thing any human needs when they are asking for help. This is the most inhumane mental hospital I know of. The staff is undeserving of their jobs. The patients help each other, and that is the only help that is given…Because why would they care about any humans mental health and provide any help? Shame on this facility, and shame on everyone employed there. If you are on the search for a place to stay to survive, do not go here.