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I would give zero stars if I could. Absolute trainwreck of a clinic-- they made me switch my insurance and primary care just so that I could see my psychiatrist that relocated to Prism, only for my first assigned PCP to promptly quit followed by the psychiatrist I came for.

Unlike some. I am willing to actually share my experience and provide uncomplicated facts. Weird how people who have the least to say decide to review things, and instead of giving honest and constructional feed back they decide to throw up alphabet soup on here in a attempt to sound like they have any credibility or something more then a fart between their ears.

Pretty sure negative reviews will make their insurance not let them help patients.

I have been utilizing the services here for a few years now. Everyone i have had the pleasure to work with has just been wonderful, from the receptionists to the counselors for mental health and drug treatment. I would recommend this place to a friend or family member.

I can’t say enough good things about Michael Crose. Going through a DUI intake isn’t exactly something you look forward to, but Michael made the experience feel human. From the start, he was easy to talk to; genuine, respectful, and clearly someone who cares about people, not just paperwork. He made me feel comfortable, never judged, and even found ways to bring some lightness into a heavy situation. It might sound small, but when we starting going off about sparkling water he mentioned his love for watermelon Waterloo, felt like I was talking to a real person, not just a counselor checking boxes. He treats you with compassion and makes sure you understand every step of the process. Keep kicking ass, and thanks for making something I thought was going to be stressful.. not!

I couldn't be happier with this program for my dual diagnosis grandson. The level of staffing was great. The staff were very responsive. They actively involved our family. My grandson had treatment several times every day. The facilities were beautiful and they had so many options for activities to burn off energy. My grandson had his own room rather than a dorm. That was very helpful. He learned tools to deal with his trauma and tools to help keep sober.He was always treated kindly and with respect. They had rules in place to control teen drama. He always had a staff person to talk to. I was always kept informed. He said the food was good too.They helped set up a contract for home and set him up with all his follow up resources.Both of those things were incredibly helpful. They were very patient with my total lack of technology skills 🤣😂.I feel confident my grandson will do well, thanks to all their help.

In 2020, I was going through alot of mental issues and I was in a full psychosis, me and my mom were fighting constantly, alot of personal things and abuse with my father and just the trauma it caused me and my mom made us fight and PCC, you guys saved my life. I really was at rock bottom and everytime I came in I left feeling better and like I had hope. I need to visit you guys again soon but I needed to leave this review as well. You guys are amazing💗💗

They insist on the patient portal. They will call you on a speakerphone in an echoing room and often don't return calls.

My experience at this facility has not met my expectations.

Did one psych assessment adjusted one medication then at second appointment was a phone call which ended by 6 minutes saying I was being let go from psych services through lifeworks due to "being to high acute" yet never given explanation what this meant or where I should go with being told by psych provider "I don't case manage". My family was super disappointed by this and called to voice this and ended up talking to manager of company. The psychiatrist was supposed to provide in writing explanation of why they couldn't treat me and why I was/am to high acute. Stephanie Parker is my therapist there for now but even she voiced feeling like she can't best serve me there but did better than psych provider by far. Do not recommend this company to anyone seeking mental health services. Better companies I would recommend are st charles, DCBH, bestcare, etc

New priorities was a great program. My son was struggling getting information from the courts and his lawyer on how to go through diversion. Sasha was there everytime he had a question and took the time to explain all that he needed to know to succeed.

My experience with VOA Drug Treatment Center was extremely negative, and I would not recommend it to anyone seeking real help or support. From the beginning, I felt like the focus was not on patient care or recovery, but on control and questionable practices. One of the most troubling aspects was how clients’ food stamp (EBT) cards were handled. In my experience, there was very little transparency about how those benefits were being used. It felt uncomfortable and raised serious concerns about whether clients were truly receiving the full benefit of the assistance meant for them. This alone made me question the integrity of the program. The staff attitude made things even worse. Many employees came across as indifferent, dismissive, and at times outright uncaring. Instead of feeling supported during a vulnerable time, I often felt ignored or treated like just another number. There was a lack of compassion and professionalism that you would expect from a facility that claims to help people rebuild their lives. The overall environment felt disorganized and discouraging. Communication was poor, concerns were not taken seriously, and it didn’t feel like a place focused on genuine recovery. It felt more like going through the motions rather than actually helping people improve. If you or a loved one are looking for treatment, I strongly urge you to carefully research other options. Based on my experience, this is not a place where I felt respected, supported, or truly cared for.

never answers the phone, never contacted me when the class schedule got filled, WACO charges more than triple the price of my local county, and the receptionist has a MASSIVE amount of attitude. Was my application thrown in the trash?

I found EVERYONE at the OHSU Avel Gordly Center for Healing to be helpful, professional and skilled. The Doctors at the Center helped me during my worse times as I challenged the open discrimination I faced as an Oregon educator working in a school district. I will be forever grateful for their dedication and to the staff for the healing I experienced. Thank you specifically to Dr. Lott and Dr. Moreland for insightful and supportive sessions and to staff members that processed and helped with appointments. I highly recommend seeking out the Avel Gordly Center for Healing in Portland, OR to move past the damage of workplace discrimination and for a healthier self with a brighter future.

The program is awesome and seemed really helpful and beneficial. Once you have finished though you don't mean anything to them. The aftercare support you might need is non existent. I went into the program needing medication management and help with stabilization. And now they've kicked me to the curb and I've lost my medication again. I'll find a way to keep myself safe but just know that they will not.

To anyone considering coming here for treatment - do it. The other reviews posted during COVID are not representative of how the facility is now (not to mention they have never put anyone into "quarantine," it's not even that kind of facility).

This place is horrible! Someone needs to be fired or even sued! It is illegal to be talking about your clients buisness at a god damn nail salon. Trust this will be dealt with.