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CMH is Constantly switching doctors on their patients. My significant other was finally stable and doing well on his medication when they brought in another doctor and he dropped him of his medication. Saying his blood pressure was to high or his pulse was to high or he needed to do counseling before he could have his medication. So he went to his primary doctor 6 or more times to have his blood pressure taken and it was fine! CMH said he needed to be on blood pressure medicine to have his Ritalin, unfortunately because his primary knows he doesn't have a blood pressure problem and can't put him on medicine for it he can't receive his medicine from CMH! I'm completely mind blown!!! Don't waste your time here

I was connected to this "behavioral treatment" center via DWHIN for my son. The initial visit should have made me run, but I actually thought they were under DWHIN. The staff does not perform according to simple medical office procedure. There is a signed consent on file to share with myself hisother whom he lives with and I have to beg for the prescriber to call back with questions regarding his meds. Ms Lewis and Ma. Johnson never call back or comply to the signed consent. Instead of confirming who I am through my son or a pin like NORMAL medical practitioner offices. They rather use febble jargan to detour myself from assisting his progression in care.

Went there telling them I was suicidal and they made me leave after 3 hours

All of the PA’s I have seen for basic med refills have been nice. I briefly saw a talk therapist through this facility as well who was also nice.

Well, Dr. Joseph was not a good fit for me. Maybe he's a good doctor, but I didn't stay long enough to find out. I didnt care for my brief experience though. My therapist (Tom) appears to be a straight-shooter, a good therapist I think, but the place he works at pretty much treats people like they're at the DMV. As others have mentioned, their scheduling and billing practices, as well as their office staff are VERY poor. Negative five stars for that - only Tom earns them a star. Michigan Behavioral Medicine, if you're listing: you're working with emotionally vulnerable people here - of all people, you should understand that. We're hurt, we're scared, we're anxious...whatever the case may be, but we're not at our best. You can't just treat people like you're a collection agency and then expect them to trust you after that. Your staff as a whole is abrasive and unhelpful (though I have seen a few exceptions). Your billing is opaque. Your scheduling is chaotic. There's no patient portal to keep track of billing and appointments (it's 2025 guys). All in all, dealing with this place has been a source of anxiety, not a relief from it.

If I could to put zero stars I would. There is no help here. Wasted my time and gas. Just because I was a little late I didn't get any medicine or treatment. I'm disabled. This ain't no Job interview. Like I'm getting paid for showing up on time. They don't provide transportation for appointments either. They don't care about you. I wouldn't waste my time going here . Go somewhere else.

I don't have the vocabulary to explain how horrible northpointe is for the community of iron mountain. Literally will put people in positions of running out of medications such as controlled substances where you can't just quit, you need to wean off of and also likes to interrupt your SS SDI, if you don't agree to their terms and become very personal within how they take their job. I believe that there is good employees, but overall, the whole concept of it, it doesn't work. It doesn't deserve funding, it doesn't deserve people being hurt over a hope and dream. We need actual doctors, and we need help for depression and substance abuse in this area that doesn't involve the law.

Place is nice as far as cleanliness food staff but as far as a program it's a joke has no structure whatsoever nobody rehabilitation whatsoever no responsibility whatsoever sit in a gray room from 9:00 in the morning until 9:00 at night in the same groups over and over again other than that I love the place

Dana was an amazing therapist who cared deeply for my child, with her he made monumental progress in many areas of struggle. When my child went to Keith, there was not much help the man provided him, sessions were not productive, and no progress made. Gabby is a terrible 'therapist'. She refuses to listen, communicate, follow any sort of court documentation or custody agreements, or answer any of my questions, or schedule during a time for which I can attend. She doesn't care about my child and 1hr sessions are always 30mins and my son has only gotten worse. She's lazy, arrogant, unethical, uneducated, niave and unprofessional. She won't even give me any form of progress report, treatment plan updates, or even an appointment list. Her supervisor is no help either. I've resorted to involving the courts, hiring a lawyer, and involving Licensing in order to advocate for my child. These people should lose their licenses and be sued for their negligence.

I am a 45-year-old male and have been in therapy since I was 18 years old. I have been on my current medication for years. It was a bad experience from the very beginning. I started there on 6-11-2020 and everything was going well until the therapist (Rebbeca Jordan) started rescheduling appointments and canceled the last 2 I had with her. The office never called me back to reschedule and then closed my file. This was around September of 2022. I was fortunate enough to still get my medication through my primary doctor. I thought I would try again in April 2023. Everything was going okay until this morning with Justina Nzums a nurse practitioner. She stated she was going to start winging me off one of my medications. The previous psychiatrist I saw there Dr. Demercurio said if it's not broken there is no need to fix it. Why Justina feels different I do not know. The only person that actually said they were sorry was the receptionist. She asked me to speak to a lady named Katie about my experience. Here I thought I would get some help but no. I told her I have been on this medication for over 20 years and her response was then why did you start coming to us if I had a Dr. prescribing. I explained that I moved to Michigan and had to find a new doctor with someone who has truly struggled with severe depression and anxiety pretty much my whole life. I have never been treated so badly. They really do not care about their patients. I would never recommend this facility to anyone. They have my anxiety through the roof because of the way they have done. I can't believe they can help people with mental health problems when they seem to just make it harder for the patient. I hope this helps someone who truly needs help to not waste your time to just get disappointed or possibly worse.

My son was at Stone Crest and had a very bad experience. If Stone Crest wants to get high reviews then maybe they should consult former and current patients on how to make things better.

They don't talk the want all your personal information give out .it's a scam

Don't waste your time in this joke of a Jackson treatment center. Go somewhere, anywhere else! Brighton, where the staff is educated and caring, not Jackson, where the staff is worse than the clientele.

The staff is woefully inept. They rescheduled appointments multiple times and when I had to reschedule once and my case was closed. I was told that they had a full time therapists in Portland and that was a lie. I was scheduled to see a Psychologists and was seen by a P.A. When I asked about seeing the actual psychologist I was told they only see adolescents. This is the worst place to go for counseling. DO NOT GO THERE. They lie and cannot keep staff.

Do not recommend.

Worst place ever. The people that work there nod out from methadone and they look for any reason to kick you out. I was thrown out in the dead of winter with nowhere to go. for going to the hospital and got called a liar and they also threw my bag of clothes away. The food is the same thing EVERY SINGLE DAY. lowest quality crap you could imagine. I would give them zero stars if I could. The staff are extremely rude and disrespectful. I'm not sure how this place is still open. Literally the WORST rehab you can imagine.

Weird experience, poor communication. At my first appointment, I said that I have 1 medication with my primary care doctor. Kelly wanted to try new medications but never once told me to stop taking the other one. I don’t know why or how I am supposed to infer that I should stop taking a necessary medication without being told to do so. Immediately after my first appointment, the records from Lakeview Counseling were sent to my primary care doctor. My primary care doctor literally sent confirmation that they were received but then immediately lost them, blamed me for it, and said they never received anything. Both offices acted like this was entirely my fault and that I was an evil mastermind trying to get 2 different places to prescribe me medication without either one knowing about the other (literally both offices were immediately informed???). Kelly never once asked me anything to clarify or understand what actually happened, the two offices just communicated with each other and decided that I have ulterior motives and am not worth putting in even an ounce of effort to understand or help in any capacity. Unfortunately, I’m not an evil mastermind. I am a person with severe mental health struggles who was trying to get to a safer place in my life because my friends, family, and therapist were desperate for me to keep trying to get help. Having people not listen to you and also entirely not care at all is a horrible and dangerous feeling when it comes to mental health. The whole situation was so demoralizing that I have decided to finally give up on treatment after 11 years, so I would say it was a negative experience overall and I do not recommend it.

I sat with my daughter who was in tremendous pain due to kidney stones. She was in horrible pain The lack of empathy and care for her as a patient was clear. The ignoring behavior of the nurses and medical team felt prejudice. Were we not dressed nice enough? Were we not friendly enough going through the challenge of dealing with pain?