Find Mental Health Providers Across Kentucky

Be aware of the Counseller Stephanie Von Mac! One of the rudest counselors my child has ever visited. She should be fired for her rude Behavior and demeanor!

This place is a joke. They don't help. And as soon as you ask to see a different psychiatrist they exit you from the program without telling you they even exited you! Their phychiatrists quit left and right so they are constantly reassigning new people to your case.in no way shape or form do I take narcotics or have ever been addicted to any drugs. Always passed my drug tests. They refused to send in mynon narcotic medicines so that I could find a different place to see a psychiatrist after they exited me. Would not recommend this place to anyone. The only person in the staff that is helpful is Stella.

Absolutely the worst mental health facility in Kentucky. Don't believe the description the hospital has on its Google listing or on their website. The staff is willing to be paid off to treat you badly or treat others like children. They do nothing to better your mental health and well-being, knowing commit HIPPA violations and have zero ethnics and morals. The State should save whatever money it's loosing on this place and shut it down. I was held without cause 5 days longer than I should have been. Never saw my social worker the entire 8 days until they finally decided to release me.

I would have given this place 0 stars if I could. The doctor here that prescribes medication is a quack. First she tried to place me on a narcotic drug that would interact with my antidepressant and also raise my blood pressure ( knowing that my blood pressure was high). I rejected this drug and she then proceeded to call me in another medication that could also raise my blood pressure even though I had voiced my concern over it already. I was diagnosed with adhd after 2 therapy appts where I wasn't able to even discuss my whole life and what led up to me having the anxiety that I was having. I have never in my life been diagnosed with this and I have been to therapy many times at other places since the age of 14 and I am now 40. I dont understand what these people are doing other than trying to get a paycheck and try to push people into taking drugs. After I rejected both drugs, the doctor has decided that she doesnt want to treat my condition. Really there for mental health right, she? Whatever. DO NOT GO HERE. THEY DO NOT CARE!

I rate this place one star because they don't have negative numbers as an option. I was a patient here briefly as was lied to as my therapist was supposed to be earning my trust. Do not go here for help .

Very poor. Dr. Ash was late for apts. Several times. Got no help.for my child. Got the run around several times. Never seen such neglect for a special needs child needing psychiatric care. They failed my child on multiple occasions. Very poor place in our experience

Holly Hill has the right intentions but does not know how to execute them properly. This place became out of control, the kids ran the place. It became a very unsafe work environment. I would not recommend sending any child here as it seems like none of them were receiving the help they actually needed. These children deserve better and I think that Holly Hill will thrive when they hire the right people.

If you have Medicare... DO NOT CHOOSE TO GO HERE... you will have to see Tony Evans... who will try to convince you that ALL of your problems can be healed with faith!!!! Not everyone has the same beliefs... if that's what we needed we would have just went to church! Oh and meds don't help you either! If I could leave zero stars I would!

If you are in crisis do not call here. These people do not care! To just get an appointment you have to call 20 times just for someone to pick up the phone. My psychiatrist is wonderful but the staff and front desk are absolutely careless and wouldn't answer for anything

My husband has dementia and Parkinson and falls frequently. I took him to the ER to treat a deep cut on his head and he was asked if he wanted to go upstairs to behavioral health. We were Told that since it was voluntary that he could leave anytime. With his dementia in an unfamiliar environment, he was aggressive about, leaving and very confused. He was given Ativan, trazodone and risperidone. By visitation time on Friday, he had slept through breakfast and his morning meds and he was sitting in diarrhea. He did have a sitter to keep him in bed. His main goal in that environment was to escape what he called incarceration. I started trying to get them to let me get him home and they said it would be AMA (Against medical advice) And that the insurance may not pay for his hospital stay. So I continued to leave him there for 14 days and then I decided I would take him out AMA. I was told that I would not be able to take care of him. I was surprised to see all the bruises on his arms and legs where he was restrained and 3 falls when he tried to escape .Once we got him home and let him wake up, he immediately started improving. I took him to his physician the next day, and was told that with dementia he should never have been in a psych ward. He got him back on all his old medicine and ordered home healthcare. I was told earlier by the staff at the behavioral health unit that I would get no referral since I took him out AMA. He has made a wonderful recovery and is doing great!

I started going here in 2022 and I had a couple things come up where my mind was elsewhere. I ended up forgetting a couple of therapy appointments. And because of this they had given me one more chance. The third therapy appointment came up and they said I was a no-show. Because they got the date wrong. I had proof in my email that I did not have therapy that week it was the next week. And I was banned from going there for 6 months. I may be wrong on the time but I was so mad that I didn't go back for 2 years. I only went back because I was in a dark place and I didn't want to start over with a new therapist. Fast forward to 2024 I have started going again the past few weeks and I had an appointment and not that long ago and I was out of town so I called that day and I said I needed to reschedule it they said that was fine we can reschedule it for the next week since you have an appointment that week. Well a couple weeks go by and I had put in my calendar that my appointment was from 3 to 4:00 but apparently it was at 1:00 I had made a mistake a typo or whatever and that was on me it was a mistake but not one that I did on purpose. Now my therapist won't see me and handed me off to someone else. So I left. I only come here now for medication management.

Left wing liberal tree hugging victim creationists. Avoid!!

This place is a joke. I live 40 miles from this place. So it is not like I can pop right over. I forgot to get my daughter a doctors excuse one time and called the next day to have them fax to the school. 10 phone calls later they finally fax it. The staff is very argumentative making it out like you don’t show up to your appointments and when you request things that they say they will do, they do not. I do not know if he is the only doctor on staff or one of, but Charlie Yonts is rude and condescending. My daughter was seen here for an evaluation and trying to get a copy of this information is like pulling my tooth out with my babe fingers. This place and this doctor is not recommended at all.

Have heard this location is an extremely dangerous environment where management is doing nothing to improve the situation. Hopefully they get investigated and shut down before anything really bad happens beyond what happened years ago. Actually makes me sick some of the things I have heard and seen proof of.

UPDATE: After 4+ weeks, numerous correspondences, and finally after spending $1,000 and getting two notifications from our attorney Ramey/Estep sent our health records over. Our experience with Ramey K-Step has been absolutely disheartening and unacceptable. This organization seems to take advantage of people who are already in a vulnerable and disadvantaged place in their lives, using promises of support and professionalism as a façade while engaging in shady, inconsistent, and obstructive practices. Despite making five separate formal requests for our health records—including electronic health records—we were met with delays, broken promises, and outright disregard for our rights. It wasn’t until we had to involve an attorney—resulting in unnecessary stress, costs, and wasted time—that we were finally able to get any response. This should never have been necessary if Ramey K-Step adhered to the standards outlined in their own Client’s Rights guidelines. The lack of transparency in their dealings is appalling. They consistently failed to provide clear and accurate information, while simultaneously sharing details with the Department for Community Based Services (DCBS) without our explicit consent or proper documentation. Verbal commitments from staff members, such as Brady Eams, were later contradicted, leaving us in a state of confusion and distrust. Promises of timely responses were broken time and time again, while information we were entitled to was intentionally withheld. It is deeply troubling that an organization meant to help those in need operates in such an unethical manner. Instead of offering genuine assistance, they seem to exploit their clients' vulnerable situations, adding unnecessary stress and hardship to an already difficult time. If you are considering working with Ramey K-Step, I urge you to proceed with caution. Their lack of accountability, unprofessional behavior, and disregard for client rights are not worth the trouble. This experience has been a costly and exhausting reminder of how critical it is to choose an organization that truly values integrity and client welfare.

We've tried seven counties twice. And both times, and different locations have severely let us down. Their "24/7" assistance, complete bull. If you're dealing with an emergency, no matter what they say, just call 911. They don't care, and if they did they would be much more help. Even if you're doing everything right, that's all they tell you. "you're doing everything right, I'm not sure what else to do". First time, we tried for 8 months with their services. They're an acute service which means SHORT TERM. second time, absolutely no help then either, and canceled the evaluation with no warning to us at all. Let me know where I can go where someone actually gives a damn.

Sent my niece here straight from a mental health hospital. She got there this past Friday and it is now Monday and they have not given her any of her meds. When she informed them that she was literally going crazy and needed to see a doctor, they told her everybody feels like that and when she informed them she couldn't sleep without her medication they told her to drink warm milk even though she's lactose intolerant.

“It is like jail.” - various staff of the facility.