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This is by far the worst experience I have ever had. It’s all a scheme to make money. The staff does not care about you and will do anything they can to delay your progress and get as much money as they can from you. The owner has a God complex and is just not a very nice or understanding person. Again, save yourself months of time and thousands of dollars and take these classes anywhere else! It’s very sad how awful they treat people

First day of detox they had my mother sign papers they knew she didn’t read and did not explain to her. signed her up for insurance and EBT, and then proceeded to Open her mail on October 21st the day she was supposed to receive benefits and use those benefits immediately , they set a pin number for her and stole everything that she had in EBT. I was told they chose to take the ebt instead of billing her insurance which again was not spoken over with her or with me. She was not informed that she was even accepted for it let alone that they opened her mail and set her pin. She was not informed that they stole the money. They sent her a paper on November 5 from Isaiah house not from the ebt office with her card with zero dollar balance and expected her to pay for her food in outpatient or she wasn’t able to eat. When I called about the issue I was sent to voicemail multiple times and then when I finally received a call back I was met with a Natasha who rudely told me there was nothing I could do about it. They have been reported for fraud This is not the first time this is happened. Some of her housemates have gone through the same issue where they’ve been threatened to be kicked out of the house if they reported it. someone else I knew received monthly checks in which they took and spent and again did not tell anyone she even received them her mother had to have them write a check and send it back her or she would have taken legal action as well. (she had proof of all of this as well) The screenshot below is the transactions and the date the pin was set and money was taken as well as the most recent pin change my mother did on the 5th so they couldn’t take anymore. If you have loved ones here check EVERYTHING we’ve even had issues with them giving her belongings to other people.

I just picked up my 14 year old daughter up from here. Everyone was nice to her and she was taken care greatly. According to her the breakfast lunch and dinner was delicious ( she is a picky eater ) They have been communicating with me and treated us all with respect. Now we have a referral to another place so she gets Therapie for an extended time she needs. Thank you for taking care of my daughter and helping us in such a difficult time. I was recommend by a police officer to take my daughter here instead a local place close to my home

I have apparently been going there off and on since 2006. Right now they’re my saving grace. I have been through some ups and downs in that place. I have seen it go through changes. To me the newest incarnation of the services makes me happy. They’re helping me pull through some tough spots. I appreciate the different people that took the time to talk to me lately. It means the world to me.

Paul and Angie are the best doctors I’ve seen at mountain comp, and Seth is the best therapist I’ve ever had I feel comfortable and safe around him and I feel like he actually understands me

They aren’t there for the kids, all children are to them is collateral damage. I have never dealt with them but I know good parents they have screwed over. When they say that they have the child’s best interest at heart they are full if it. How can they when they don’t take the time to analyze the situation properly.

Yeah, I wrote a nice review and I take that back entirely. This place is terrible, and they enable their staff to be abusive to their patients. I’ve been in this since I was seven years old I was on the phone the other day and wanted to ask my doctor if he could get my neurology appointment faster because I’m having seizures this woman named, Lisa said she can send a message off to me and I said they’re making me unable to function and then this woman on the phone named Lisa said oh that’s everybody’s excuse. Does everybody have seizures? So me and her have this big argument, and she yells at me and she said she’s gonna talk to her supervisor and then her supervisor never calls me. I never get a call back. This woman should not be working with mental health patient the way she’s acting and the fact that I got no response back and no help especially after I was abused like that is ridiculous. This woman was saying that I’m making excuses in life. She needs to be fired. It is disgusting that nobody reached out to me after they claimed they would.

I was seen in the overnight ER as an adult patient. Night staff appeared to do the bare minimum to keep patients alive, and one emergency seemed to hold up the entire hospital. I arrived at 7pm when the ER was nearly empty. I had been vomiting for 24 hours and was already dehydrated. I was told I couldn’t eat or drink until after my CT scan results, but no fluids were given through the IV they already had in my arm. It’s now 2am, and they told me they don’t know if it could be another 7 hours or more because it varies. One emergency should not prevent other patients from receiving care.

I have had three weeks away from this place and I wanted to go ahead and review this place especially given the circumstances of my recovery afterwards.

I came to the ER with very high BP and fast heart rate after three weeks of getting over a respiratory virus. The attempt to bring the BP down wasn't achieved so I was given a choice of leaving or being admitted for overnight observation. I chose to be admitted. I was taken off one of my BP medications because even after explaining several times to the cardiologist that the cough I had was a productive cough that stayed after the rest of my virus symptoms had ceased, not a dry cough side effect from my long time medication. Changing to a different one took several trys to get better numbers. I am also diabetic but the hospital only carries the Insulin I'm allergic to. Luckily I had my insulin with me and said they could use it. Everything was fine until I informed them of the dosage my Endricinogolist had prescribed. This was when we started having issues. They were going to only administer what they decided I needed. This was less than a third of my normal amount. Even though I told them it wouldn't be enough, they were doing it their way and on their schedule. Needless to say, my glucose levels contributed to remain high. I tried to reason with them so they removed it from my room so I couldn't have access to my own insulin. I didn't get any insulin that was scheduled for before breakfast leading to elevated glucose level. It was also after two days as an inpatient that I finally got something done to see what might be done about the cough that was still going on causing my body stress and lack of sleep. I am going to check myself out because I don't trust my recovery to people who refuse to listen. My overnight observation has already turned into 3 days.

Unorganized, unprepared. Took my 80 year old grandma for a 3 day assessment, had everything setup day before and a bed reserved. Had advised she was on a walker and needed 2 person assist. Got to the center, filled out paperwork, was there 2 hours and then informed they couldn't keep her because they didn't have enough workers to assist her walking. Was sent to Kings Daughters ER where we sat another 4 hours, getting run around! This is exactly why people with mental health do not seek treatment! When you're already broke down and hopeless, run around and no help, does not fix any issues!

Absolutely pathetic.

My child definitely loves her therapist, as do I he really does help. But the person that helps with our meds I am beyond disappointed. I have called for 2 weeks now to get refills and now my child is down to one pill and still nothing. Like seriously. Your messing with my child's health at this point. I am about to get really really upset.

This place is a joke! My child needed to talk to a therapist was reccomended to this dump so I called 3 different times and left 3 different messages, that was almost a month ago to this day no one has returned my calls and everytime you call in it always rings until it goes a to voice-mail ts a good thing it wasn't an emergency, and my favorite part is how they care and help everyone that's a big crock of BS. But now I bet if you were calling in to make a payment they'd answer with no problems...

Peace Hospital in Louisville, KY was just okay, but I definitely would not go back. The use of force felt unnecessary, especially on 3 North. There was one nurse who worked regularly and seemed to give shots for almost anything, even when the situation didn’t seem serious enough to require it. The use of mechanical restraints was also concerning. If someone is in a behavioral hospital, they are already struggling, and strapping patients to a bed or chair felt excessive and unnecessary. My biggest concern was how room restriction was handled on 3 North. If you were placed on restriction, staff would take your bed as soon as you woke up—sometimes as early as 6:45 a.m.—and you wouldn’t get it back until around 7–7:30 p.m. You were kept in your room for a minimum of three days, even with good behavior. On top of that, staff would take your socks and sweatshirt, leaving you in a freezing room with nothing to stay warm. While on restriction, you were not allowed to speak to the staff member at your door, and if you did, it would be marked against you and could extend your restriction time. Overall, the environment felt more punitive than therapeutic, which was very disappointing.

My psychologist and psychiatrist are fantastic! Baylee and Laken are life savers. The 2 stars represent the front of house staff. I’ve gotten wrong information emailed to me. They discharged me from my medication services after I only asked to be discharged from THERAPY. I called them to see who did it, and they couldn’t release the information. Fair enough. The person on the phone stated that they saw in my notes I asked to be discharged TWICE. Since hiring new staff, they hang up before asking if I have anymore questions. Speak over me when I’m trying to generate a thought. It’s gotten worse over 3 years. The only saving grace is ms Whitney who always fixes everything

Horrible customer service from Melissa, who needs to remember that the client can hear what you say about them when you forget to hit the hold button.