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I hate when you get used to a provider only for them to leave less than a year after coming. Would be great if pawnee gave the providers the time they felt was necessary with the patients that way the providers would be more willing to stay.

Highly irritated with you guys. Every other time I come here I'm told one thing at the front desk when I set up the appointment, then when I show up to the appointment, magically the appointment time has changed. 3 out of the last 4 appointments I've been told that and the appointments get canceled if I'm 2 minutes late. That policy needs to change if we can only do 1 month appointments. It was fixed, but I would hate for someone to get a flat tire or something and a child has to go without needs because of it.

The facility is raggedy, half completed jobs every. The residents aren't cared for properly, and made to do the work that staff members don't feel they should have to do. Most residents don't get to leave the facility, and the ones that can are frequently told that staff doesn't have time to take a walk to town with them. Staff does however have time to be on their phones, smoke and drink in the facility, and frequently neglect to do their job. The dishes they are given are dirty and unsanitary. The ice machine has mold and bugs in it, who knows the last time it was cleaned. The facility itself is disgusting as there aren't any housekeepers. Other than the residents themselves hardly anyone at the facility makes any effort to clean. The only positive comments are from members of staff and their family members. If you love or care about your people, you should absolutely not put them in this facility. In most aspects it is no better than a prison, in some aspects it is worse. Upper management as well as corporate know of these problems and complaints. The same complaints that have been made multiple times in the last 4 years. Nothing has been or will be done. Do not send your loved ones to this facility. It serves as no more than a nursing home. They do not rehabilitate anyone as the paycheck they get from having beds full is of more importance than helping people. Your people will suffer here do not send anyone you care about here.

I love this place! All staff are amazing, the don't handle situations well though. A bunch of my stuff keeps dissappearing

This place is terrible. I lost my children to some foster parents and than I saw the foster parents tonight and the foster dad said that he was told I was doing illegal narcotics when I don't do such. The reason why my children was removed was because of a man I was with that had abused my children behind my back while I was working. This is a terrible place and I'm glad that these people are close down here.

This place helped me so much with my mental health, I can't express how thankful I am for the help. Everyone is so kind & compassionate. Special shout out to Cheryl, she's been a Godsend!

Goes out to eat, spends hundreds of dollars, then tips $0. Claims to care about mental health, but has no problem being a servers only table, taking up hours of their time, then leaves them nothing for it. Really makes them feel great, cause no one’s gonna be depressed when they can’t afford to pay their bills bc a mental health clinic can’t tip. Great job guys! Remember mental health doesn’t stop when you walk out of the clinic doors.

I saw Dr. Davila one time and will not see her again. She is very rude and did not even come out from behind her computer. As a patient, she made me feel like and employee sitting at the other side of her desk getting scolded.

So far we’ve had a nice visit each time. The only thing that makes me go hmmmm is the employees park in the spots closest to the building

I went through high plains to get medication for adhd. The people that work here are very nice and do a good job but the whole process I had to do has been a waste of my time and money. I had 2 different appointments before I could get medication. The first one I filled out paperwork and had to talk to two different people through screens. The asked me pretty much the same questions I answered on the paper. It's also awkward talking to someone through a screen. I can't imagine how hard that would be for someone with anxiety. About a week later a got to talk to a third person through a screen and finally got set up with some meds. I was told that the insurance will cover it by the doctor but when I went to pick it up I had to wait for prior authorization so I couldn't pick it up that day. After I got prior authorization the medication still cost me $259. I understand that the cost of the medication is the insurance companies issue and not high plains but still. The bill for all of my appointments cost me over $300. Insurance is a scam and if your looking for mental health in Colby KS your pretty much screwed. Glad I could waste my time and money on trying to help myself. Thanks American health insurance!

After serving as an infantryman in the military, including being wounded during one of my deployments in Afghanistan, I sought therapy at Pawnee Mental Health Services. They provided me with the support and care I needed to transition back to civilian life and helped me become a better man. The therapists at Pawnee truly understand the unique challenges faced by veterans, and their expertise and compassion made a profound difference in my life. I'm so satisfied with the care I received that I've entrusted Pawnee Mental Health Services with my child's mental health as well. I have complete confidence in their ability to provide the same level of support and guidance to my child as they did for me. I highly recommend Pawnee Mental Health Services to anyone seeking quality mental health care.

Excellent place for counseling and they have flex pay by income if no insurance.

They have been life changing for my family. I am so grateful they have been there for us and will continue to be there for us.