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I haven't even started going to this program and these people have been nothing but rude to me. I went and used the bathroom and this old woman kicked me out which I understand since I am not a client I shouldn't be in there now. But she did some unnecessary things by continuing to follow me and then writing down my girl friends license plate number. Which is harassment might I add. Then ignoring me when I asked her why she was Doing that. I have had nothing but attitude and rudeness from every person I have talked to in this building. And honestly I'm looking at other places to take my class because of how upset they have made me. I strongly recommend if you come here to look else where for help because they have very terrible services upfront.

Helps kids and their moms learn how to have healthy relationships!

Went there for a few sessions to become apart of their "program" and I finally asked "someone when does my EMDR start?" He replied "oh we don't do that service anymore." So yeah I left like my house was bombed. Totally unprofessional.

Weird vibe from this place. I had to go there for training and was seriously spooked by it.

Great resource for youth. If recommend if you're a teen go there.

The pros- Conveniently located in a nice office downtown. Clean and private rooms for therapy. The cons- office staff lacks basic communication, scheduling is all over the place and not a regular time/day weekly. This clinic really should do better. Very frustrating six+ month experience. Got on their wait list- in October, filled out all paperwork and was told I would be informed of copays/deductibles prior to starting services. I called every 2-3 weeks checking my child's place on the wait list and checking on our insurance- each time I was told everything was in there was nothing more for me to do. After the new year mid Jan a spot opened for my teen- great! Unfortunately the " spot" wasn't a spot the sessions were all over the place!!!! One week it would be a Monday 9am apt the next week it would be Friday at 4p- I wish prior to waiting several months we would have been told there is no consistency with the scheduling and you get what ever time they have. In the 20 years of myself, my partner and our kiddos having therapy we have never experienced such an erratic schedule. But at this point we had waited several months so we went with it. Our main issue is lack of communication with the office staff and billing department. after starting appointments we were told they do not accept our insurance! Even though prior we were told they did! The office tried to tell me we were out of network- not true the issue is they only accept ONE insurance as "in network" ONE! It would have been very easy for them to let me know this up front or even one of the numerous I called/came into their office. They really should have told me they don't accept either of our insurances as we are double covered and never would have continued with their practice had this been told to us. We simply cannot afford it especially when we already pay for two insurances! Very frustrating that we waited so long then started our child and due to the 450$ per appointment we had to change and go to a completely different practice. We never would have started services at this place had we known. We never would have put our child through a wait list and starting with a new counselor had we known we would have to switch a few months in. The counselor herself was fine- not the best not the worst. We only had services for 3 months weekly so it's hard to say but I can tell you those appointments are costly- something that could have easily been avoided had the office staff been upfront and let me know they only accept ONE insurance which was neither of the ones we have.

Awesome professionals and great front desk service! I attended KHCC since 2012 and I cannot say how much I will miss these clinic, since we are moving to another station. They not only "see you" they CARE about you; and that is very important!

Maybe more Alaskan natives would come here for help if your administrative staff wasn’t so rude, how come everytime I come here to check-in they look at me like I have three heads, is it so hard to politely say “I’m sorry, im unable to help you but they can check you in” simple, right? instead of glaring at me or snickering In the back, so immature and unprofessional and these people seem a lot older than me

Would not provide services for my severely disabled adult child. Just a bunch of buffoons collecting state welfare checks making a living off disabled people....from Cannon on down.

Matthew Madden is the best provider I've ever had, not just in Alaska. Never have I had a provider treat me like such an individual. He knows my medical history, including issues I've had with lower 48 providers, and carefully considers all he knows about me before making recommendations. He is extremely knowledgeable and is always happy to make sure I have as thorough of an understanding about my health as I want. He uses his resources and has helped me get to the healthiest point in my adulthood. He is nonjudgmental and makes me feel like he truly cares about my physical and mental well-being. He and George Nickerson have always taken the best care of me and make me feel like family.

Have had terrible experiences with behavioral health until I got here. They have actually listened and cared.

The staff are respectful and kind with an awareness of clients needs. However, it can take a long time to establish services here if you are not a Native Alaskan or American Indian.

I’m a veteran I’ve been seeing Harold for my therapy, and Kristina for my med management. I really appreciate both of them, they make me feel valid, but they expect to be put in as well. I’m healing from severe emotional trauma & finding a med doc that listens is huge.

This is the best place for mental health issues with your kids and other problems they have disabilities or just need therapy....they are so much better then gateway human resources never take kids there take then to the best place in town here. Always respectful outgoing caring and willing to help you know matter what the situation is

Thank you for taking in my daughter in your facility, she has made some friends & got top notch care. Your staff is caring & so nice to my teen. Thank you so much for all the help an tools to help my family when I couldn’t. If anything I just want to say thank you & pray that the staff has a safe an wonderful year.

I want to thank the entire team for everything you did for my mom Rose. She chose to go to SEARHC for a moment but she did not feel supported there and wanted to return to Jamhi. She always had great things to say about everyone at Jamhi and how much she felt cared for. The fact that her care team made sure she received her monthly Invega for two years, even when she could not make it into the office, meant so much to her and to me. Your coordination and your commitment to her care made a real difference, especially while she was battling cancer. I cannot express enough gratitude for all you did to support her. Thank you again for everything!!!

I'm at DSP myself and probably have been for 8 years. I teach pride, honor and dignity. But yet, how come your employee parks in this spot, every single day. If you clearly look at the picture, it's not legal.( gray little car.) Please tell me how is this being a role model? This is in response to your lame, excuse for the door not being open to the public.First off, if it was a cop.It doesn't matter.You get a ticket!!! but thank you for fixing the problem, this problem has been going on for way too long. And I have said things too many of your employees. They just choose not to listen so that leaves no other option. But to put them on blast for their bad behavior but hopefully they can start having honor in their work moving forward.

Great place for disabled people to hang out and enjoy themselves! I have only been going there since march of 2019 but it seems like only yesterday that I started going there!