The Bernalillo County Department of Behavioral Health Services, located at 5901 Zuni Road SE in Rio Rancho, New Mexico, serves as the county-led authority overseeing behavioral health care for residents across Bernalillo County. The department is committed to providing a comprehensive, coordinated system of behavioral health services that ensures equitable access and high-quality care for all individuals, including those from underserved or historically marginalized communities. Residents in need of mental health support, substance use treatment, or crisis intervention can access a range of services designed to meet them wherever they are on their journey toward wellness.
The department emphasizes a proactive, trauma-responsive approach through programs such as Mobile Crisis Teams, the CARE Campus, harm reduction initiatives, and integrated 988 response services. By supporting prevention, treatment, and recovery, Bernalillo County Behavioral Health Services addresses mental health disorders, substance use disorders, and co-occurring conditions with evidence-based therapies and peer support programs. The organization works closely with national, state, and local partners to ensure residents receive compassionate, effective care while advancing equity and transparency in behavioral health service delivery.
The staff here is always very kind, and personable when you talk to them. I've been with Jane for quite a while now and my mental health medications needed a lot of adjustments to find the right balance but she was always helpful, and genuinely cared about my concerns and was always open for a call in between visits if something was not working. All around just a really great place to get help.
Monday: Open 24 hours, Tuesday: Open 24 hours, Wednesday: Open 24 hours, Thursday: Open 24 hours, Friday: Open 24 hours, Saturday: Open 24 hours, Sunday: Open 24 hours
From the very beginning, they have been nothing but supportive, encouraging, and genuinely invested in my growth as a counselor. The team is incredibly helpful, offering resources and guidance whenever needed, and they’ve created a positive and nurturing environment that fosters both professional and personal development. It’s clear that they truly care about their employees and the clients we serve. I feel motivated and empowered every day, and I’m grateful to be part of such a thoughtful and dynamic team. Highly recommend!
Cathy and her team truly put their heart into what they do. Cathy is always working to grow herself as a leader, sharpening her skills personally and to improve the industry.