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I would like to express my heartfelt appreciation to this facility and its staff for their unwavering support and guidance throughout my recovery. The program, staff, and fellow residents have all played a crucial role in my growth, providing me with a strong foundation for my ongoing sobriety. The skills and strategies I learned here have been instrumental in maintaining my sobriety, and I am now residing in a supportive sober living environment where I can continue to learn and grow. During my time at the facility, I received the difficult news of my sister's cancer diagnosis and her subsequent passing on November 4, 2025. However, thanks to the support and tools I received, I have been able to cope with this challenging situation in a healthy, sober, and stable manner. Today, I have come to understand that acceptance is the answer to all my problems. I am confident that I will never have to resort to substance use again. I am grateful for the opportunity to share my experience and encourage others who may be struggling in silence to seek help. I would like to thank everyone who has been a part of my journey; your impact will be felt forever.

I had went here for around 75 hours, it wasn’t so bad, they had some good workers. I have to say the food wasn’t bad either, I didn’t like the roommate part, and the beds were comfortable just like the chairs.. everything else was pretty good, and I got to call my people a lot. But the person who drawled my blood busted my vein, and I don’t think she knew what she was doing on that part…

honestly, this place is genuinely not as bad as the reviews make it sound i mean it’s a mental hospital. the quality of the place means nothing compared to the staff and the way they handle their paitents. i had a really good experience here and i think it benifited me very much. i was in there for ten days and i met a tech, Ms Keya. I will never forget her. she touched my life in a way i could never explain. she inspired me to want to go work in one of these places when im older. I’m only 15 and this place had some really good staff & the therapist Mrs. Kelly that woman helped me so much throughout the way. there was also a tech named Mr. George who always made sure his paitents were having a good time considering the circumstance. He called me Ashlee with 2 E’s lol. i definitely recommend this hospital if you need mental help or etc. (i hope they all see this)

My counselor did all the talking and never did any of the listening the mental health doctor there was a joke

Helping. PEople

Idk what all the bad reveiws are about because I absolutely love them! Crystal and Mrs Woods are some of the best therapists I've ever had. They LISTEN, they are so sweet and understanding. As long as you do what u need to, and u actually put effort into doing the work, there's no issues 💯 highly recommend 👌 i plan on staying with them as long as I can

Dr McCall was great, but this organization IBH that she books appointments through, is terrible. They "verified" my insurance over the phone, saying that an appointment through them would be in network, after I gave the person on the phone all of the information on my insurance card. Which was the only reason that I went ahead and confirmed the appointment. Only to see after the fact in my insurance portal that they were indeed OUT of network. Secondly, after I was forced to use my cell phone number to log into their portal for the virtual visit, I immediately began receiving junk calls. And I am still getting 4-6 marketing calls daily. Which I was not before this. Many attempts later - that took a lot of time and energy - to reach anyone to talk to about any of this, left me usually on the phone with a call center somewhere in Asia. When someone finally did get back to me, who claimed to work directly for IBH, she assured me that I would be removed from the marketing data bank, and that I would hear back from her after my insurance company billed. Still waiting for both to happen.

The staff and doctors here need to be investigated by the state medical board. For decades this hospital, specifically the ER department, has been a joke among people who live in the area. Poor service, bad advice from doctors. But it’s not a joke when they do things that could end in fatality. This is week a family member went to ER and the doctor not only refused to run tests for the presented problem, he also prescribed a medication that treats the opposite condition. If I didn’t intervene, or if this had been a child, they could have died. We’re reporting this to as many agencies as possible. DO NOT CONSIDER THIS AN OPTION IN EMERGENCIES. If this were my closest ER, I would educate myself and family on first aid and basic life saving techniques and have basic equipment on hand to get you to Minden, Magnolia, Bossier….anywhere but this hospital.

My sister is in your rehab struggling with opioid addiction and one of you're staff members named Abraham as been treating your patients like inmates he even talked to me like I was an inmate when I went to visit her ,he talked to me like I was a child . Not 🚫 professional at all. One lady wanted to leave because of him so he opens up the door and tells her to go and turns around and tells the other clients that are there if they want to leave here's you're ticket out of here . We are supposed to inspire people not criticize them and lift them up and show love like God intended us to do. If I would have known how this place was I would have never put her there. So I hear that there is a new CEO ,sir please do something about Abraham and do something about your clients needs ,y'all get payed big money for your clients not to have what they need like detergent, toothpaste, hydrogen plus there hardly eating in there I had to bring my sister some food because she was starving. Come on let's get real those clients are God's people too . May the good Lord have mercy on this place,God bless y'all and have a very blessed day.

First of all, when I first got there I received no toiletries and scrubs that fit me three times my size. I had to ask twice to get a sweater or something to cover up, secondly, there was no hot water. They kept telling me to push the button to make it hotter. It never got hot so only cold showers. Thirdly, one of my dinner meals my last night there was uncrustable for kids with a side of mashed potatoes and carrots. So this must be where most of the insurance money is going to. And then to top it off they lost the clothes that I came in with. They cannot find them so I had to leave with borrowed clothes from another patient. Safe to say staff member could not care less always on their phone and barking orders. seemed to be pissed off to be there all the time taking it out on everyone there suffices to say they just didn't care. The only people that were kind and actually cared were the nurses. I was not there for any kind of mental behavioral issues. I was there for over intoxication of alcohol but the whole time I was there I was treated as if I was a criminal.

This is an institution that has been ordered by State government not to promote important vaccines. Why is the State so desperate to watch its own citizens die? Because if the people who need public health die then they can cut more funding. I am sure all of this arranged by some dudes on a golf course somewhere.

Used this company for my son’s medication! We seen 3 different counselors in the past year we have been with them went on Christmas break just to find out they dropped my son as a client. Everytime my son gets comfortable with a counsler they eaither quit or something happens and now he’s dropped and told me my insurance company isn’t paying anymore when I called them twice and they stated they will pay services but reasource manement needs to send the proper paperwork. Call the office and Susan never calls me back after requesting a call back! Or I get transferred to the Jennings location daily bc the lake Charles office is always in meetings!!!

This place is a joke. No one cares if you get your meds on time. They are not obligated to call when your appointment has been rescheduled. The doctor is over worked and doesn't seem to give a hoot. The only good thing here is about 3 nurses. They help as much as they can, but they can only do so much. And if you have any type of insurance, you are screwed. Good luck

This is by far the worst behavior health center I have ever seen, I’ve call up there numerous of time requesting my son to give a call back but the message never gets to him , when asked to speak to nurse or doctor they’re always busy and says they will give you a call back concerning your matter but never reach back out. it all about money and not about the patients. When pulled into a room to have a private room to have a conversation my conversation was leaked out within the while building. I DO NOT RECOMMEND THIS PLACE TO ANYONE.

So this is a very long interesting review of my experience over the weekend at St. James behavioral Hospital. It all started. It all started when I brought myself to the ER because I could not stop crying and I was just overwhelmed over life. I didn’t have any huge behavior issues nor did I feel like I was gonna harm myself or anyone else but anyway they sent me to St. James to be evaluated as I arrived on a Saturday I came in through ambulance and was told to put on gowns. They said they were gonna wash my clothes by 3 PM that day my clothes still have not been even taken from the office where they were originally put in at 6 AM in the morning. They had ran out of breakfast so they gave me a sandwich chips and rice crispy treat I was forced to stay and gowns for at least a full day in the next morning and finally my clothes brought to me. I had a roommate that I’m not sure what was her issue. She was much older than me, which was fine. I told the text when Sunday morning that she had left a mess in the bathroom, including a dirty diaper and a tissue with unknown substance by Monday morning when I was finally released that diaper was still there Every couple hours I had to change out my socks that they forced me to wear due to the fact, I was stepping on unknown substances. I’m not sure what was on there for the most part. The tech seemed very frazzled, which was not their fault because they are extremely short staffed with the amount of patient Saint James Takes it at a time and most of these patients are very sick. The place itself was very dirty there was no sanitizing going on that I was aware of and I only seen them mop once in my room there was several patients that needed a one on one and I also noticed with that the patient text from 101 had to get changed out every hour to hour and a half because they were just too frazzled and could not deal with it once again not their fault because they probably just were not trained and they are also very shortstaffed. The nurse is for the most part was nice but they did not give me my medication. That I was prescribed until Sunday night. I asked repeatedly for it from Saturday on Sunday and they said the pharmacy had not brought it because it was the weekend. I’m not sure how that works with them or what pharmacy they use, but it was a pain medication that I’m prescribed to take twice a day I had to go up there and asked for Ativan just to take the edge off because I’ve been on the medication for so long. They did comply and give me the Ativan. The food was brought in from Baton Rouge General Hospital I’m assuming because that’s what they told me the industrial soap that they told us that we needed to use along with the role on hospital deodorant was just disgusting. I’m not sure where they get it from or who made it, but it was in an industrial bottle like you were put hand soap and restrooms and places There was only one group during the weekend

let their student to do the work. But these students will make up plots to make a simple problem to be a complicated one for adding content of their thesis. They are not honesty doctors. Don't waste your money here.