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I became a member of New Era over three years ago, and I must say the staff, counselors, and nurses really take the time to get to know you and help you on your journey to a clean and healthy lifestyle. I had Jen as my counselor and Eddie as my mental health therapist and they went above and beyond to see that my needs were met and it was very reassuring. In the last month they moved locations and the set up is beautiful and well organized. My only small complain is that the mental health program is being discontinued at this location which makes things quite harder. Yet, overall I'm extremely pleased with New Era and the employees that are always willing to help their patients, A+ and keep up the good work!

I've been Going there since June 25 2019, and I can Honestly Say that They Helped Me Save My Own Very Life, they Follow up with Me all the Time. The Doctors and Nurses are Very Professional indeed, I've been Battling Stage 3 Lung Cancer Since April 2022, and They've been there for Me all the way. I've nothing but Respect and Admiration for Everyone There, Especially Sonia Harris She's Always there in My Corner. Thank You Intercommunity Health Care.

Adelia - The receptionist - is one of the rudest people I have ever met. Doesn’t matter how nice you are to that woman, you will always be a burden to her. My psychiatrist Dr. Awwa was great! Lovely doctor, listened to me and helped me create a treatment plan, however, because of Adelia, I took my business elsewhere. If she is replaced, I wouldn’t think twice about going back!

Lucy the midwife messed me up for life ! Refusing to listen to me when I told her to stop touching me while giving birth follow up when I told them I’m having pelvic pain they brushed me off and didn’t listen to me told me it was normal it go away but it’s been two whole years and no it hasn’t went away it’s not normal ! So much I have to say and I’m pissed anyways my leg goes numb I’m still in pain I’m in severe pain I can’t sleep , sit , stand up , run or do the activities I used to do without being in pain ! Now I’m traumatized to give birth again ! Because she made my first time so traumatic for me I even kicked her out the room I even told her I want someone else not her and she refused to listen to me she said “ no I have to be here “ and again I know my body I know something was wrong and she didn’t care now I’m not the same I’m in pain everyday this is crazy ! If I can rewind time I would’ve never even let her induced me that day I would’ve waited till the next day or so to have my baby because this is the worse experience ever I wouldn’t even trust her with my future pregnancy not sure how I feel about the other midwife’s because everything changed I feel like the nurse / midwife’s are lazy now they don’t care what goes on with you after you have the baby they just tell you everything going to go back to normal but it’s two whole years !!!! I wish I can give this place a 0 review but one star will do so much I want to say but I’m keeping it short.

Love it very much this is my clinic and I love the staff n the drs n APRN very nice n clean and welcoming. I have had No problem , the Girls and Jannifer Yaro APRN are so nice had her for years there on point with me always And Eric my Thereapist. Close to home and very on point with the patients . Base in my Experience. I recommend Highly satisfy . Thank you. Shoreline office (Fair haven clinic patients ) and all in My Charts service too And virtual services too . Location at our convenience. Main Street Brandford CT . The Girl on front service all great gir ls I feel safe here . Thank you all staff n security guard there too . Sincerely Ms Aitza C

Discovery was an amazing life changing experience. Lisa and Rob (Therapists) are very good at their jobs and very helpful. Lisa however is the best therapist ever. Jacqui is a wonderful program director. She knows what shes doing and 100% makes this program better. She is also very involved with the kids.

Such awful, disrespectful and unprofessional people. This place is against tourists recording in public. Not only are they representing their business badly but also their religion. This is the man who called the police on the tourist and the unknown lady in the office who flipped them off. And they wonder why there is a disconnect between the people and them. Avoid this place at all costs . Police came and told that business that the tourists have the RIGHT to record anything in public.

Can I give it 6 stars. Doctors and support staff that always take the extra step to be professional and provide personal services.

I was here as a client in 2020 and I had a pretty positive experience. The staff were professional and caring and many of the groups were interesting. Some staff went above and beyond to help me and I still remember them. My individual therapist was especially wonderful. It’s difficult to find programs that are professional while also being warm and welcoming, but this program was exactly that. There is a lot of structure which can feel strict and limiting, but sometimes that’s what is needed to heal. I would recommend this place above anywhere else I’ve received treatment.

The care I have received for the past 8 years have been nothing short of exceptional. After IOP, I began seeing Lise O’Neill as a provider. Her knowledge, expertise, and regard for my well-being helped me to become the person I am today. I couldn't speak more highly of her.

I cannot express enough how transformative my experience with Jaime has been. From our very first session, it was clear that I was in the hands of a highly skilled and compassionate professional. She created a warm and welcoming environment where I felt safe to share my thoughts and feelings. Her ability to listen deeply and validate my experiences made a significant difference in my healing journey. I appreciated her insightful questions and gentle nudges, which helped me explore issues I hadn’t fully addressed before. Each session felt purposeful, and I left with practical tools that I could apply in my daily life.

The Dr and my counselor help me to deal with multiple issues and especially after my wife passed away suddenly and unexpextedly.

CarePlus honestly saved my life. While it’s primarily group therapy focused, Sheri was an excellent facilitator (and therapist) for the group (and on an individual basis, as well). If you need support regarding mental health and/or overcoming substance use, this is the best facility in the area for PHP/IOP. From the first day, you can tell the faculty actually cares and wants you to succeed in overcoming any challenges you face regarding mental health/substance use. With the help of their case workers, their support goes beyond just your treatment which helps you feel supported even outside of PHP/IOP. Highly recommend CarePlus to anyone in need of this care.

JFS Care at Home has been a wonderful partner to our family in helping care for our mother. They have provided us with an aide who feels like a supportive friend and has become an important part of our family. We have had very good experiences with the substitute aides that fill in on occasion. I believe that is due in large part to the fact that agency staff are an active part of the care process. Our Care Coordinator, Donna, checks in with us regularly; makes visits to our mother to see how she is and how care is going. She communicates changes in schedules well and demonstrates real concern for us as a family and for her team. Bringing someone into your home to provide care is a big step and can have lots of emotion involved. It's not always easy, but our experience with JFS Care at Home has been a smooth and comforting experience. Highly recommend!

First off, I just want to say... Karen is my favorite person at CBHA! I love this place & all the staff! It is a family owned business and everyone treats you like family here. They are so nice & helpful & have helped me through some real difficult times. Thank you CBHA for all of your help! I highly recommend!!!! :))))))

I had a pediatric therapist and after aging out and getting transferred to the adult one it was not a nice experience. The adult therapist was with me for two months and left the office and her supervisor is my supposed therapist…and I made an appointment to see her. It was a study appointment so she can write a letter for the US Army indicating I no longer need therapy. And this woman lied to her manger telling her she called me saying she’s not comfortable writing it…WHEN SHE NEVER DID LOL WHAT. WHERE WAS THIS LADY WHEN I CALLED THE OFFICE MANY TIMES LEAVING NOTES AND INSISTING?? And they tell me to go somewhere else to get the letter…what kind of office are you to say that? Worse office in CT for taking care of patients. And as a Psychology Major for the US army soon…I will never ever work for an office like this one ever! And I will never speak to a patient the way Debora spoke to me, insulting the army, and saying inappropriate things about my family. Thanks for trying to convince me to not get enlisted…but you doing that made me be more interested in going.

I am currently a patient being treated at the Manchester, CT location of CBHA. I receive Spravato (esketamine) therapy in their clinical setting. The office is comfortable and warmly decorated. There are multiple treatment room options, a more private space for some and a more communal space for others. The Nurse Practitioner, Lauren Franza, who administers the treatment and monitors patients is wonderful. She has created a warm and nurturing environment where patients interact with each other and celebrate growth. There are a lot of little touches in the office to make it feel more at home. I've also interacted with Jolene and Jaime, who are both wonderful. Truly a great place for healing and growth.

I cannot recommend Dr. Carter enough. From the very first session, she made me feel heard, understood, and genuinely cared for. I was incredibly nervous about starting medication, unsure of how it would affect me, and honestly scared of the whole process. But Dr. Carter took the time to walk me through everything, answer my questions, and never made me feel pressured. She combined thoughtful conversation with careful medication management, ensuring that I felt comfortable every step of the way.