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I met with a counselor???? She had me sit down then she ordered her lunch and for other workers! How rude! Not very business like. Had to call other workers to see what they wanted. Then tell people the costs. Come on... this person is definitely NOT caring about client. Then cut session short since her lunch was coming. Very ridiculous, how other counselors like this. Not professionals

Office constantly canceled appointments for a family member often times rescheduling with out contacting to notify of canceled appointments or rescheduled appointments. Getting medication refilled is a pain and often times impossible. Family member was also discharged with out notification. This was the second time this happened. Definitely not a clinic to rely on for basic mental health services I couldn't imagine having and/or having a family member with sever mental health issues and needing to rely on this practice for services or medication for long term psychiatric care. Definitely do not recommend this clinic if you have the ability to get to any of the other ones.

Counselling services are good but you can never get the doctor or nurse to give a call back. My prescription is messed up and my insurance won't cover it... Tried texting the doctor and calling the office 2-3 weeks ago and again the other day and nobody cares enough to at least call back. I already have panic issues and being out of meds or going through withdrawals was a HUGE fear of mine (and they knew this) before I even started on meds. Now I wish I hadn't started them. Disappointing when I finally got the courage to even seek help.

I was very sad when I saw the reviews were really low. But then I noticed they were very old reviews, and it is now 2026, and as an adult in recovery, I go here for counseling, and also the one in Norwalk They deserve more than that 2.3 rating!

I've never sat there for 2 hours..someone must have been having a bad day. So far I've been in and out fairly fast. Everyone is professional and very kind and non-judgmental

Horrible place to have to stay, just know it's not a hotel because they do not let you know, know that the place is dirty and know the place is not worth your money and time. Because regardless if it's court ordered or not do yourself a favor and don't go here, the program director is completely unprofessional which in turn made me disrespectful because of the disrespect I was given. If I could give no stars I would but that's not for the program coordinator at all she was very nice and cool but everything else not worth any of your money or time.

The company profits not from genuinely helping people, but rather from the number of diagnoses it can make. Everyone has to have a diagnosis preferably two. Counselors often rely on third-party information to create diagnoses when they are unable to do so during sessions. Legally, a diagnosis that requires six months of seeing a patient before it can be officially made. They will give in 30 days to get paid. Additionally, they request your signature to be sent so they can apply it to all documents, will refuse to provide you with copies of what you have signed. This practice effectively withholds information that might lead you to decline their services. In my experience, this is the most unprofessional, unethical, and money-driven counseling agency I have ever encountered. I would not recommend it.

This is the worst place someone new to recovery could ever go. The staff is confrontational and certain members are on a power trip and will threaten jail when NO ONE who is employed there is qualified or has earned the right to use such language. You would have better luck staying sober at a trap house rather than using this agency. Please for the love of god people are dying from this disease. Find staff members who have a clue about what it takes to help someone into recovery!!

Had sessions through here multiple times. Every time I got used to a therapist they would end up quitting abruptly. Something serious must be going on making their employees leave. Not reliable at all. Felica was great and I wish her well on her new job.

This office and Christina Popp do not care about their patients. Communication is awful. Do not take your children here!

I’m sorry but the fact they will only help people with Medicaid is kind of sickening and seems like a Medicaid scheme. Refusing to help someone who is willing and able to pay out of pocket because they don’t have Medicaid is sad. I willingly went to counseling there after a drug and alcohol assessment where they told me to just keep doing what I already was and it was up to me if I wanted mental health counseling with them, it wasn’t drug addiction treatment.but they called me in for random drugs test for regular mental health counseling and reported me to cps when I stopped going even though it was a requirement for cps or a requirement they even recommended. They both said it was up to me because I was already in a program. So trying to get me in trouble with cps over something I wasn’t required to do was also kind of sad.

Everytime i try to go they are closed or don't have my appointment in the computer I've been 6 times and haven't even seen the dr yet. It's ridiculous, and I did inpatient for 1 day they were so rude I left bc I didn't have to be there and they did not tell me anything about what I was allowed to have I called and they said one thing then when I got there they would not let me have more than half of my stuff . It was horrible. Do not go here just find somewhere else honestly.

Very friendly staff. Parking is the worst. The lobby is ok and well lit. Toys for kids and leather chairs.

Honestly, no offense to the staff. The staff was amazing! I had a great experience with almost every staff member I interacted with. The only issue is that the place is super boring. It doesn’t help you, it makes you feel isolated. You’re limited to 2 rooms only, daily. Walking in circles, staring at walls etc. weekends don’t count as days? Imagine doing the same thing every day for 5+ days straight constantly walking in circles to pass time? Tallying how many times you’ve walked in circles? They do have games, but there’s only like 5 which get super boring after playing them continuously. They also have a tv room which is just a small tv to share with multiple people. Kudos to them for trying. Like I said, the staff were amazing. I had a great experience with them. They’re all very kind and they do try their hardest to make it less boring! In my opinion I just think they should have more rooms to access to, more games, more hands on activities.

The pediatrician that we see here is great. Never a long wait time either. However, the opposite is true of the WIC clinic at this location. They are ONLY open on Wednesdays from 8:30-12:00 and then to 1:15-2:45 by walk-in. It gets crowded very quickly. Even after signing in, they do not make it clear what time you will be seen. You may think you are next in line but multiple families who were here earlier may be signed in ahead of you.

This place had ppl who are very welcoming especially the lady in the front desk. Such a sweetheart. Daughter suffers from⁷ a sensory disorder that causes her to be w the extreme

I would sooner recommend drinking urine before trusting the word of some of these caseworker as a parent my tip to other parents is make sure you read everything record and a make sure keep record of every interaction

if i could rate a 0 I would. I have been with harbor for about 4 years and they have been nothing but disinterested in patient’s time, care, and wellbeing. Out of the 10 different therapists that I tried, not a single one could form a connection or remain consistent with their care for me. Psychiatrists are rude, and so are the nursing assistants. It’s clear that they don’t want to do their job. Every single time that I have been referred to a nurse or supervisor, without fail, they never pick up the phone OR return calls. When I voice an issue to my psychiatrist, the answer is always “you are seeking a diagnosis.” It took 3 years of asking for ADHD/ Autism screening for them to finally believe my testimonies that I needed those services, and the waitlist was over a year. The best part is, when my psychiatrist transferred to a different company, I was never informed. Not even an email or a call. I had to call and schedule an appointment just to be informed that he was no longer with Harbor, and that I was not on the list of people to reach out to because of an appointment cancellation. DO NOT SEEK SERVICES HERE IF YOU CARE ABOUT YOUR WELL BEING.