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Dr. Midgette & Dr. King are an absolute gift from God. Highly recommend this clinic, this staff truly DOES care!!

I was referred to this office by my therapist through safe light. If I could give a zero star review I would. I had my initial appointment for evaluation and was told that I would be contacted within two weeks to reschedule my medication management appointment. I was never contacted several weeks later, so I took it upon myself to call them and see about setting an appointment up. I did not get an answer so I left a voice message nobody ever returned my call. For people with serious mental health issues and who are genuinely looking for help I would not recommend going here because they do not care. They didn’t even care enough to call me back when I needed help. Worst therapist office ever…

Carolina Outreach is an amazing service if you utilize it properly, by staying in contact with the providers. I especially appreciate the support from Naiema Conyers, Sophia, Aaliyah, and Dominic they’re willing to help me with medication and appt management therapy services and community support services and events.

This place was worse than useless for me. You are a number to them. They won't help you with anything practical either whether or not it is linked to your disability. Worse still their negligence with my records has led to the loss of my much needed disability benefits. I'd have been better off going without treatment. Everything is super impersonal and the staff are extremely two faced.

I struggle with ADHD and was being treated for it by Dr.Green and unfortunately I’ll have to be finding a different place since it’s pulling teeth to make an appointment that works with my schedule. The front desk is typically rude or don’t do a good job. I enrolled for the message reminders of appointments and have received less and less as the appointments went on to where I didn’t receive them at all. I’m still not entirely sure what’s going on with that since it makes no sense that the messages would just stop. Their phone system is confusing and too long just to be met by people who sound reluctant to help. Dr.Green is a honestly a really good doctor but it’s not worth the hassle.

My experience at Harmony Recovery Center in Charlotte, NC was deeply disappointing and, at times, alarming. During my time there, the housing program connected to PHP and IOP services significantly declined. Multiple houses were lost, IOP services were eventually no longer offered, and clients were directly impacted by these disruptions. Residents were left confused and unstable during what should be a structured recovery process. There were ongoing concerns about financial mismanagement involving rent payments connected to the IOP housing program. Clients were charged directly for housing while insurance had indicated coverage for certain levels of care. Billing transparency was lacking, and many of us were left questioning where funds were being allocated. The program required clients to obtain employment within two weeks and begin paying rent. Realistically, for individuals who had been out of work, rebuilding resumes, applying for jobs, interviewing, and waiting for a first paycheck often takes significantly longer. If rent could not be paid quickly, clients were forced to leave. There were little to no job placement resources or structured transitional support to help people reenter the community successfully. When the program ended, clients were not assisted with securing alternative housing. Many were left to “figure it out” on their own, and several individuals ended up homeless. I personally knew someone who was discharged back to the streets and later lost his life. Another individual passed away while in housing. These situations deeply affected many of us in 2025. Staff turnover was high, corporate restructuring led to mass firings, and there were not enough qualified staff members to meet the demand of the services advertised. The environment often felt chaotic rather than therapeutic. Recovery requires stability, transparency, and real support. Unfortunately, my experience was marked by instability, financial pressure, and lack of accountability. I strongly encourage anyone considering this facility to thoroughly research, ask detailed questions about housing stability and billing practices, and explore other treatment options before making a decision.

THIS FACILITY IS A JOKE. THESE PEOPLE DON'T KNOW WHAT THERE DOING JUST COLLECTING MONEY IS ALL THEY KNOW. I HAVE BEEN CLEAN 10YRS NOT USED 1 TIME COMING FROM ANOTHER FACILITY THIS PLACE TREATS YOU LIKE YOUR BELOW THEM AND A USER NO CARE ABOUT WHAT YOU WERE PRESCRIBED N WHAT WORKED THEY DO THERE OWN THINGS THEY DONT GIVE A CRAP ABOUT PEOPLE. AND DISRESPECTFUL FROM THE EMPLOYEES THINK A DISORDER IS FUNNY NOT GOING SAY WHAT BUT THERE'S NOTHING FUNNY ABOUT SOMEONE HAVING A ISSUE OF ANYKIND SO RUDE AND DISRESPECTFUL PLACE I HAVE EVER BEEN TO.

Understaffed and minimal oversight. The promised schedule was never delivered. There are good therapists there with honest intentions, but this was greatly overshadowed by poor staffing and lack of a standardized schedule. The check-ins often took until noon which prevented any additional skill building.

I wouldn’t recommend the community support team or this company in general. I engaged in services last year with the lumberton team for community support. While initially in lumberton on their team my case was profoundly mismanaged, my team was tasked with helping with my mental health and assisting with housing as well as transportation in relation to my housing related goals. My team in lumberton was unable to provide services in numerous areas due to not having people well enough to do the psychology side and a number of issues regarding upper management specifically supervisor “Mr. Brant or Mr. Brent” the team would agree to assist with services including transportation only to be met with supervisor making claims that my needs we’re unable to be met because they didn’t provide treanspoetariin assistance. Eventually this lead to me contacting the staff and demanding to speak to the person in charge. When he finally called back he bullied me he belittled me he made false statements, made false accusations including saying that I was just an unhappy client that all I did was complain and I. Could “throw a fit all I liked but no means no and nothing I could do was going to make him change his mind.” Mr. B was then told by a large group of professionals that overseeing my mental health that this was something the insurance was paying them to do and they did in fact need to assist with transportation in these goals and situations. He never called to apologize to me nor did he admit he was wrong. This then lead to a meeting a week later in which 13 people were in including south eastern’s therapist. During this meeting which was conducted on teams all professionals introduced themselves as reps from the old team the new team in Shallotte I was transferring to people on the insurance side my boyfriend and my mother south eastern conducted inappropriate and illegal behavior by having licensed therapist Alleigha include Mr. B in on this meeting without my knowledge without his introduction or without my consent which is a DIREDT violation of my Hippa privacy rights specifically informed consent. As the other people had introduced themselves the supervisor did not and hid on the call where’s I was unable to verify that in a room full of women with the exception of my boyfriend he was present on the voice chat. As I was expressing what had happened regarding transportation and how I was made to feel therapist Alleigha’s mic cut on to Mr. B talking trash about me making false claims and statements regarding things South eastern had done and my Hippa was at this point discovered to have been broken. South eastern did not address my complaint of Hippa violation stating that the release of information I signed allowed others to participate in my care. However the consent gives me the right to know who is present and when when discussing private sensitive information making Mr. B’s presence a violation because I was not told he was present and I cen my mother heard this supervisor yell about me my conduct and speak lies about me. When I moved I was transferred to the Shallotte team. Initially we had a rough start, the therapist for Shallotte made comments that trillium and I had taken my apartment and other apartments away from her clients, this was untrue, it was also an unprofessional statement regardless of what was meant. No one knew how hard I worked to get my home and the work I had to do to get it. I didn’t have the assistance from my team that I was entitled to and was faced with doing every step by myself. After a few months it was time to re-sign my plan. I had been told Mr b was no longer on the team, (this is important) by my therapist. We came to a point where cst continuation needed to be justified and I requested that the truth be placed in my record that South eastern had been unable to fufill my needs due to my move and a high turnover in staff which meant needed skills, were not able to be taught. Requested call back to discuss it’s been weeks. And Mr. B was still in fact handing my case.

They gave me 0 help with any of my issues and sarah constantly tried pissing us all off as much as she could horrible experience

Since they have the most recent Dr and care team this place has been so great for me and helpful. I came in with the plan to get myself right and I have. 2 years now committed and I couldn't have reached this accomplishment without this place. They're very helpful if you need assistance with trying to get insurance, jobs, food and other assistance they'll try to provide or refer you to where you need to go. This program can work for you if you are truly willing to quit and work it within their regulations that they have to follow. Also I'm so glad that they do take homes now that gives you something to work toward as well.

This place literally gave me (diagnosed) PTSD. I was here from March 2020 to September 2020, around when COVID hit. I still have nightmares in my twenties about my experience here, that of which I just woke up from last night and do weekly. I left this facility about five times within the 7 months I was here, three times for the dentist, once for an eye exam, and once to go to the zoo. There's nothing therapeutic about this place. I now today get extreme tremors whenever any pseudo-conflict happens around me.

I personally think there very professional and are willing to help where it’s needed. They schedule me my appointment and if I can’t get there on that day I usually do a walk in and either way am never in the office no longer than 20 or 30 minutes tops. So to all the unsatisfied people who aren’t happy with them i im not in aggrement with you. Please try to have patience and understanding they deal with many different situations everyday and can’t please everyone.

I am Chilean living in the United States with my nephew who is my son but unfortunately not my legal son. I have fought for years to keep him happy and safe with me away from his father who is a criminal in our country of origin. We used to live in Florida and every year I take my son to do his physical that the school requires in order to be part of sports activities. Today Dr. Tiffany G. asked me for the legal document that states that I am in the care of the child, a document that has cost me a lot to obtain, even though as the child's uncle I could not attend to him, having to leave the clinic. Thank you Dr. Tiffany for making me feel that my work as a father and caregiver during all these years has been worthless. You work for the community and I felt totally excluded. All the clinics have appointments for two more months. Thank you for leaving my son out of the soccer academy this season, worst experience ever!! Don’t go to this place. 👎🏽👎🏽

I spent a week in the overnight care facility, the restrooms smelt like piss, and the showers barely worked. the bed was like sleeping on the floor. and then my follow up visit after wards was cancelled and set to be well over 2 months out. and now 6 months after my care i receive a bill stating that both of my insurances were filed incorrectly, as both were set as primary when that is nothing in my control and that is the person in the offices job to file correctly. Now im jumping through hoops to get this resolved. terrible facility. do not go

I like to be funny. I like to see people laugh. So if I was to review this company. (They alright!).😅 i say that with the deepest southern accent, you can think of😅👍👍 I would give theme. three, but I only have two thumbs. But in all seriousriness the care workers, our really good people. But to me, they're my family. Into those that do not have family or friends.They became my family. Supporting me mentally and spiritually. I thank God for the people that choose this profession. It's not easy. Because they're people too, they've been through things. And I believe that's what helps them be better. So they can help others. I know this quote is from batman, but it's a good one. ( why do we fall? So we can get back up.) And for some of us, it requires a caregiver. They're the superheroes in this scenario. i'm very Thankful to have them in my life. I love everyone there. God bless them all!!🙏❤️

My daughter was referred there. Signed her contract, looking at it now. They "arranged" transportation for her. For two days we have been trying to find out why her transportation hasn't shown up. STILL NO CALL BACK. Missed a doctor's appointment today. Zero communication....she cried all morning. Just wanting to go to group. Bravo. Thanks so much for the "care". Thank you to Josh for following up.

I only gave it 2 stars for the dentist… she is severely over worked! I cannot blame her for staffing problems. I went in in January of this year to have my lower dentures replaced. Initial visit was great no issues. The issue arose over my referral for dentures through Medicaid… again not the issue… dentist told me it usually takes about 4 to 6 weeks for approval. If I had not heard anything in 4 weeks to call and check… I waited the full 6 weeks… just to be safe… called and was told the referral was not put in… that a message would be given to the dentist to get it done… I called almost religiously every week for 3 months and was told the same thing each time. Finally called last week and was told that the referral had been approved back in February but I still needed one tooth pulled t before I could go forward with the dentures… make a long story short… was told I had to be there Monday morning for walk ins at 7 am… arrived after an hour drive and waited another hour after being the 3rd person on the list to be told that because I was not in pain that I couldn’t be seen and that there were 15 people there for walking… after blowing up about all I had already been through… 8 hours and a half a tank of gas later I finally got my tooth pulled… now I have to wait 6 weeks before they will get the dentures done! If I could go anywhere else I would have! This place is a joke!!!