Mental Health Providers in Brooklyn, New York

This agency has some A+ worker such as Mrs. Abigal she's been with us we're out of foster system 2018 and shesatill with my children she's like FAMILY AND THE BEST PERSON WE WERE GIVEN SHE CARES AND A ***++++++

📍 The Family Center is a non-profit organization located at 493 Nostrand Avenue in Brooklyn, NY. It provides a range of services to families facing a crisis, including those affected by life-threatening illnesses or other major challenges. Their services include legal assistance, financial planning, mental health support, and social work. The center aims to help families navigate difficult times and build a more stable future. ★★★★★

They don't make an effort to help people it's about the paychecks rolling in while peoples lives go down the toilet. No understanding and empathy for people who need help. Avoid this place at all cost.

I came here because I needed urgent care and couldn’t wait to see my PCP - but I sure wish I had just waited. The exam rooms are dirty, staff wear ripped jeans instead of scrubs, and the receptionist is a weird robot that yells your personal details out loud enough for the whole waiting room to hear. Also, in the exam room, the computer is up and unlocked with all patient info accessible… a major data risk. I can see the names of everyone else who’s here, why they are here, and what status their appointment is in. I was alone in the room for 30 min and if I were a bad actor, could easily have stolen patient info. See for yourself in the photo (I did redact patient names for their safety) TLDR: don’t come here. It’s the worst urgent care I’ve ever been to. The current rating must either be padded with fake reviews or from people who’ve never experienced proper medical care.

I have a child there and they don’t do anything for our kids there’s nothing constructive there that benefits the kids they don’t have qualified staff to run groups that has relatable situations the kids have been through or drug counseling groups or domestic violence groups nothing but tv dance class here and there neighborhood walks to family dollar I’m very disappointed because our kids are not getting treatment!!!!!!

After receiving and confirming 2 different confirmation texts—including one an hour before my appointment—I was told I was too late for my appointment to see the doctor. I was LITERALLY 3 minutes late, and would have been on time if the system sent me to the right address. The receptionist, who was lovely, took more minutes to look up my info than the amount of minutes I was “late.” I don’t understand. I am absolutely devastated, as getting this appointment was extremely difficult for me—not to mention expensive, as I took a $25 car to get here. (I wouldn’t be here if I could afford another doctor.) Not to mention that another email I received told me not to arrive more than 15 minutes early. I’ve never experienced anything like this. I feel absolutely awful, confused, and frustrated beyond belief. What a shame. NOTE: THE ADDRESS IN THIS CONFIRMATION TEXT WAS THE WRONG ADDRESS FYI for new patients: The *correct* address is 120 Lawrence—not 57 Willoughby. If you made your appointment through ZocDoc, it might have given you the wrong address. ETA: The receptionist was very kind and understanding, and she brought her supervisor Iris to speak with me. Iris was also super lovely, as well as the rest of the medical staff. I am keeping my review as-is for documentation purposes, but despite my frustrating experience as a first-time patient, the medical and reception staff (outside of the doctor who refused to see me) were very kind.

What’s wrong with scheduling? Huh? Why can’t I just use MyCharts if the therapist doesn’t wanna talk through phone, or it’s not easy to reach to front desk. Why my visits suddenly canceled without letting me know…. Thats very STRANGEE

Worst experience first time getting a therapist for my son and is been the worst's. When your 6 years old knows for a fact that the therapist will not show up for the meeting... first appointment no one call I still gave the opportunity next past 4 weeks I get in contact and i can't get the meeting even though I will speak with the therapist one minute ago ... no one communicates. Management suck supervisor has a attitude and being sarcastic reading the policy to me if you miss 2 sections you get removed... you guys fail to be in the section 4 weeks in a row, I have call, but it doesn't matter you guys get pay for a service thats is not provide because you had fail to be in the section. I will never recommend this place

The therapy is really good!!

Feel no respect the reception laugh at clients and no respect

I want to thanks most of the services and people that work at this campus for your dedicated work ethics and compassionate service for quality care for myself and my other fellow veterans.

My child has been going here for a few years now and has had to switch therapists a few times due to people leaving the office. However her last two and her very first therapists were all amazing people and super helpful

Carol goes ABOVE AND BEYOND !!! Always having issues getting my medication but she tackles it for me, for that I I decided to write a 5 star for her amazing work, and care for the caller and or patient. -Jonathan.

Person that tested me was fine but if I didn’t come back another time I would have never gotten my results, I’m so confused how I asked about 10 people in that building where would my results be going to (like an app or a website) and no one answered they just responded to like ANYTHING else I did say😭😭 the guy that tested me said I’ll get a text about my results and I still haven’t. They don’t even have the time that I got their documented when I called they said they have no history of me being there meanwhile they have my urine sample and blood sample like huh. I still don’t know where to find my results and only have two papers of the results that I can’t just bring around everywhere I go to use them. I won’t be going back it’s like I have everyone a hard time and I should’ve been more unapologetic because now I don’t have everything I need. So if you’re no persistent and you’re a pretty bubbly person they just kinda want you out the door. No hate to the workers but that is a health building it’s not a school everyone should know eachother, a front desk worker literally told me he DIDNT know the person that tested me which was weird too.

3/2026 Don't waste your time going here. Worst place ever! Emails and requests are ignored. So unprofessional from the ceo to Dr. C I see why they work in organizations as this. No one else would definitely hire them. And, stay away from Catherine McLaughlin she is a liar, very untrustworthy, And inexperienced. In no way will you be supported. She told me my information was confidential. Unfortunately, my info was not. And, till this day I have not been able to get a copy of MY records. This organization does not follow their own rules. Instead of help, this itch has caused me nothing but problems. I hope she loses her job! In no way should she be a social worker. She has no clue.

My family had a deeply disturbing experience at Interfaith Medical Center, involving what I consider elderly neglect. During first shift, my elderly grandmother hurt herself while under the hospital’s care, and what occurred was unacceptable. She had undergone foot surgery the prior Friday and was clearly identified as a fall-risk patient. Despite this, she was not properly assisted. While staff were handling her, her injured foot was dropped, causing significant pain. She was then left without adequate assistance, and in attempting to get back into bed on her own, she further injured herself. Following this incident, staff were slow to respond, communication was poor, and the situation was not handled with the urgency or attentiveness an elderly, post-surgical patient in pain deserves. My grandmother was in visible pain throughout the morning, and our family was left waiting all afternoon for answers, with little to no updates, while she remained vulnerable and distressed. Watching staff drag their feet while an elderly, fall-risk patient needed care, monitoring, and accountability was incredibly frustrating and painful for our family. No family should have to chase information or worry about their loved one’s safety in a hospital setting—especially when clear fall-risk precautions should have been in place. Hospitals are supposed to protect and advocate for their most vulnerable patients. Unfortunately, that did not happen here. I strongly urge leadership to review staff conduct, fall-risk protocols, response times, and communication, particularly when caring for elderly and post-surgical patients.

They are so corrupt!! Acs been paying them for confuse me ! And they saw all the abuse ACS and the Kings Family Court did to me and my children's and they never do anything to help us! Because ACS been paying them! See the corruption on New York city.

I really am sick of this agency . Been dealing with them for 5 years now . I’ve had over 6 different case workers , they lie on court documents, they lie on PHR reports . They lie about everything they do not do . They don’t check on the kid like they are supposed too .The foster mother is just as horrible , I have virtual visits and she keeps blocking my number, I gotta call from numbers she doesn’t know . This is very frustrating. This agency is horrible . Please try your best dealing with them , keep your patience but stand your ground cuz they are the real criminals!