Mental Health Providers in St. Louis, Missouri

My daughter’s pediatrician was excellent! Very informative and interested in what my daughters had to say so I appreciate that..but the phlebotomist down in the basement was so rude so thats why Im giving 2 stars. She did not speak to us but had chicken in her hand eating and even after I spoke the first time she completely ignored me but proceeded to hold her hand out as if I knew what she wanted so I spoke again and she say Hi…. she was also very rude in the back with my daughters to the point I don’t want to bring them back.I feel that no matter what professionalism and some type of respect for patients need to be implied here, that was beyond ridiculous especially to me because I have worked in the medical field for over ten years and I could never treat patients like that or I wouldn’t have a job.

I sent my brother here for a 96-hour evaluation. This was NOT the first time he has been here as he is an unmedicated, noncompliant, and fanatical patient with a diagnosed mental illness. When I called to let them know he was calling and threatening my parents they told me they would restrict his phone access - that didn't happen. BUT when I called to discuss the status of his treatment I was asked for a password. WTH! how can a mentally unstable man give me a password when the voices in his head tell him I'm working with a government agency to control him! No really. I had him committed so when would he be able to give me the password? I understand HIPPA for the patient that understands HIPPA. Wouldn't the next best thing be the family advocating for their family member? My sister finally spoke with the case manager whose inattention was obvious when she asked my sister a question that was provided at the beginning of the call. I understand my brother does not have insurance and their jobs are unforgivingly brutal but don't let the red tape and money keep you from giving the care needed. What is the goal when i have to go to the courts to petition for admission? Shouldn't you want to coordinate with the family? WHO IS THE DR? Who will hear the side of the person that went to the court to petition to have him hospitalized? What is the goal? give him a shot and send him back onto the street to terrorize his family and those around him? Thanks Hyland we really appreciate your help...

We were seen quickly last night. I had an adverse reaction to a medication. I can't say enough good things about the staff at this ER!! Gabrielle was friendly! Miranda, my nurse, was compassionate and kind! Dawn was wise and wonderful! Dr. Shankar even stopped in before we left to double check that we were in agreement with my treatment plan, moving forward. I was very impressed by him, also! They gave me excellent care! Great job, Mercy Hospital!

Sat there for 5 hours waiting for a intake meeting. They grabbed 3 different people without an appointment that came in after me then got told they weren't doing anymore intakes for the day :) I'm going to the ferguson office from now on.

i was in treatment at mccallum place from july of 2021 through october of the same year, being treated for binge eating disorder (BED). it was a shock to the system, but a shock to the system that i needed. i was the only person with BED there to my knowledge, but the treatment revealed to me that the same structure underlies all eating disorders, it just manifests in different ways. i made some very good friends there, and the environment was generally very supportive. i am nonbinary and they used my name and pronouns, and one of my fellow patients came out as transgender during his stay and was respected.

Was seeing Dr Applewhite, but the practice did not alert myself or any other patient to her leave of absence for months they just canceled appointments with no explanation. Then 6 months later they finally sent a letter telling us to see another provider through them, but oh all of those providers have a 6 month waitlist. And asking for any refills until you can get a new provider was out of the question. Such poor management that is genuinely dangerous.

Got rid of the best doctor I’ve ever had, with no notice. Now, the doctors are hard to get in touch with and don’t seem to care about the client/patient. It has also been a nightmare trying to get meds refilled. I have called for an entire week with no response.