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Dr. Paul Hayward is NOT a good doctor. Crazy how terrible of an experience I had here. He diminished my condition by saying multiple times “I don’t want to diminish your condition, but…” then continued to diminish my condition. At the same time he told me to not be optimistic about getting better and that I would just have to live with my symptoms.

Complete lack of support and terrible experience. The Obgyn department never answers the phone. If you leave a message, they will not call you back. Even if they do answer, they never follow through with getting the correct information back to you. I called for a Dr. note almost one week after my procedure and was told I could not receive one until my POST-OP appointment?! Which couldn’t be scheduled until 2 WEEKS AFTER the surgery. I’ve also asked twice for a prescription refill and have received 0 follow up.

If I could give them zero stars I would. The receptionist was very RUDE. I was calling for a family member and they cut me off before I even got a sentence out. Where is the aloha?? I will NEVER go here, and will tell everyone what terrible service you receive. Especially with this being a MENTAL HEALTH clinic you'd think they'd be a little more professional on the phone while speaking to patients whom might be in a depressive state. How ridiculous!

It’s sad that I tried to make an appointment for the past three months and all I got was round around and excuses! They tried to send me elsewhere when I don’t live that side! I’m so disappointed that it’s not our fault they understaff👎

My favorite office. Friendly environment. And you don't have to deal with the homeless population here. Less congested.

If you know me, you know my expectations are sky high.

I had a very disappointing experience with this psychiatrist's office. After being placed on a 3-month waitlist, my appointments were rescheduled twice due to issues on the doctor's end. Ultimately, I was informed that they were not accepting new patients and my appointment was canceled altogether.

I would go someone else for evaluations.

I just came across this post and in California an LMHC is the same as an LPCC. It's a Master's level degree. A PhD trains for 4-5 years, passes comprehensives, writes a dissertation which most often is testing a hypothesis, with a comprehensive literature review, the experiment, results and statistics to address it's validity. This has to pass a committee. Then when the PhD is awarded there is often more supervision. It's 3000 hours of supervision in total to become a PhD. In California it is the license and number which must be displayed on a business card e.g. Alice Miller, PhD, PSY 11111. It is unethical to indicate by omission or commission the LICENSE that is earned.

Beware of Kokua Federal Fiduciary Services

They are ridiculous. They just got a huge federal grant to help people and they don’t help. You need to be finally stable to get help! Make that make sense?!! As a parent that is not on any snap or section 8 , working and having a hardship from losing my child as well on top of having a hard time finding a full time job. That is not enough income to qualify. I’m actually not sustainable she said. Unreal after being nosey of my jobs and my situation she then tells me my bills are about the same as my income. What a joke that’s why people like me needs help. I wouldn’t be asking if i had 2-3 months saved up . They need to get investigated.

I've been going to the comp for over 15 years both clinics and a few ER visits for both myself and my daughter.. overall I haven't really had any issues except for as others have stated as well the rude receptionist. Seriously some people should not answer phones. I see Dottie fale who has been absolutely great thus far always responds quickly to issues I may have. Pediatric clinic saw Dr nesbitt who has also been amazing. The walk in clinic at waianae Mall however is horrid as well as nanakuli clinic their desks staff are generally ignoring patients talking amongst themselves. They left my daughter in a room for over an hour. She went in for fever not feeling well she wound up having COVID she said they treated her like she was a lepar granted no one wants COVID but that's why we're using masks in hospitals

I have mixed reviews about this establishment. I have been seeing an individual therapist through the Mililani Psychology Group for over 2 years (Nov 2022) and I truly appreciate Melanie Gottlieb because she has been available to me, assisted me through extremely difficult times, and has supported me through several changes in my life.

I had an appointment to get an emergency food box with my case manager from this company. My case manager was over an hour and a half late for our appointment. Then he tells me that he can't take me to the food pantry. He seems like a nice guy. I never think he would ever purposely try to hurt me, but just when I was dependent on him for something he couldn't do anything about it and the blame was on me. He also assigned blame to me for not having more food. There's more I could review on, but I'm confused now.

I have searched a particular to get a phone number and now i am not able to refresh the home page ☹️

As a former "patient" of this "medical facility" I STRONGLY urge anyone struggling with mental health needs to seek help elsewhere. The staff here treated me like a criminal. I was left in a concrete cell block with big metal doors and a small plastic box as a bed. The staff repeatedly denied me any form of human contact or even an explanation as to why I was being treated that way. Cruel and inhumane treatment of someone who just needed help. Honestly I hope this place burns to the ground. Save yourself, this place will make you suicidal.