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I left still very mentally ill and didn’t stabilize until a month later with actual therapy and validation of my past abuse that was ignored during my stay.

Do not recommend. Like all of the other reviews say, this place gives zero cares about being compassionate to those in need.

This is literally the WORST place I have ever been too since being diagnosed with a mental health disorder in 2015! And I have been to A LOT!! My doctor is awesome don’t get me wrong, as well as the nurse. The ENTIRE staff needs to be retrained or fired and start fresh. They are the most unprofessional people I have ever spoken to. They have no manners, and belittle you instead of talk to you. I have multiple recorded calls of them talking to me like I’m an idiot. Mental health issues does not affect your intelligence! I am actually very educated, and possess a masters degree. But yet I am talked to like I am a 2nd grader with a learning disability. This is NOT HOW YOU TREAT ANYONE! much less someone suffering with a mental disorder! What if they are in a manic episode, and your untrained, unprofessional staff members attitude sends them over the edge, and they harm someone or themselves?

Tried calling to see about support groups, but just keep getting a voice recording about nobody being in the office. Very disappointing that the people who work here really do not care about doing their jobs.

Doesn't pay her workers

These people are rude and difficult. The level of communication is absolutely disgusting. Avoid ever using this place. The staff is very unprofessional and not even aware of the correct policies and laws.

I just wanted to parrot the other reviews I have seen, because I think they are really true. The office staff here, while nice, are very disorganized, slow moving, and seem to only get things done when it is convenient for them. Furthermore, their intake for new patients is ridiculously long which doesn't help you as a patient in any way. The first time I came here the person at the front desk couldn't find the form I needed to fill out. Then, after I got sent back for my actual intake, they discussed my form with me to double check things and go over payment. The person who was doing this had a hard time answering my questions that I had. And also, they listed my partner as "Other" in the emergency contact just because we are in an age-gap relationship. I know I put Partner. This seemed really insensitive to me. Then, I had to do THREE additional intakes. One with a nurse, one with the therapist, and one with the psychiatrist. All on seperate days, and spread out. This all took about a month and a half after establishing care, and I still was barely getting any help. The last things that pushed me to seek help somewhere else, was when they wouldn't send my medical records to my pharmacy to get medicine the psychiatrist perscribed. (A pre-authorization insurance thing.) So I never got it, and stopped taking my meds since the psych told me to hold on my current meds. Which sent me into a spiral mentally, and I tried to call the office for advice. THEY DID NOT GET BACK TO ME AT ALL. That was a MONTH ago. I only heard back from them yesterday when I called to cancel my current appointments and leave care. AND they said the main reason they got back to me was the forecast that showed bad weather. This again felt so insensitive, like the only reason I got a call back at all was for something seperate from my needs as a patient. Look, I just want to clarify I don't think anyone involved personally wanted to make things difficult. No one was ever rude to my face (except that one who went over payment). I get the impression it has something to do with their systems and administration, like above the people I talked to. But this doesn't mean the care I recieved was acceptable or professional.

I would give my therapist 5 stars, but not the office of M Graham & Associates. Not only have i been trying to get my family seen by the doctor for about 2 years, to see if medication would be a viable option to control ADHD/anxiety symptoms, but there have been times when the office has had no regard for us as patients. At a time when people (my family included) are in NEED of decent mental health care, this office has pushed valuable, knowledgeable counselors/therapists, and we cannot even keep our counselor/therapist. Due to territorialism in the mental health field, we cannot even maintain contact with the mental health professionals that we had developed a rapport with. As an autistic family, all suffering from PTSD resulting from abuse, it is difficult to find a mental health care professional that we trust, and even harder to find one who is trauma informed. As this is the second time of experiencing a sudden loss of mental health care with this office, at times when we were in desperate need of counsel, I will not be using their services again.

The therapist will spin ur words and tell on you if She deems it necessary. Privacy is not here. Personal experience

These people are unprofessional. My nephew was found unresponsive. No comments from them as to what happened. They are not answering calls. He is in ICU at Phoebe Putney. We will be seeking a lawyer to get to the bottom of this. It's obvious they don't care.

I would trust a veterinarian over this place.