The Process Recovery Center, located at 21 Factory Street in Nashua, New Hampshire, is a nationally accredited outpatient and partial hospitalization treatment center specializing in addiction recovery and behavioral health. The center provides evidence-based therapies and holistic wellness approaches designed to address substance use disorders, co-occurring mental health conditions, and the emotional and behavioral challenges that accompany addiction. With a team comprised of clinicians and peer recovery specialists, the facility emphasizes personalized care that integrates medication-assisted treatment, individual therapy, group therapy, and recovery coaching.
The Process Recovery Center also offers specialized modalities such as Neurofeedback, EMDR Therapy, and ear acupuncture to address the neurological and psychological aspects of addiction and trauma. Their programs are designed to accommodate adults, young adults, and LGBTQ+ populations, ensuring culturally competent and trauma-informed care. Services include intensive outpatient programs, partial hospitalization, sober living coordination, and comprehensive aftercare planning, providing a continuum of support that empowers clients to achieve sustainable recovery and long-term wellness. With a strong focus on education, life skills training, and mindfulness practices, The Process Recovery Center equips individuals to rebuild their lives and maintain sobriety in a safe, structured environment.
They have always been very accommodating, flexible with scheduling and empathetic. From being late to last minute appointments. Everyone in the office has been very helpful and understanding. I am confident everytime I have to visit I am getting caring and personalized care.
The services received from Direction were great, but dealing with their billing practices have been a nightmare. Bill was paid in full via their 3rd party billing provider, but I was subsequently billed for the same dates and amount the next month. After multiple calls and hours and providing them with proof of payment through their own billing system, I finally spoke to someone that mentioned a supervisor (which I could not speak to directly no matter how many times I called) was able to remove the double billing. A week later the invalid charge is still showing on the portal... Definitely a very stressful situation.
