QCI Behavioral Health is a community-based mental health provider serving children, adolescents, adults, and seniors in Hagerstown, Maryland. With decades of experience delivering comprehensive behavioral health services, QCI offers individualized, outpatient treatment designed to support recovery, stability, and long-term wellness. Services are delivered by a multidisciplinary team of psychiatrists, licensed therapists, social workers, nurses, and community support specialists who work collaboratively to address complex mental health needs.
The organization specializes in both clinic-based and community-based care, including mobile treatment services that bring therapy, medication management, and rehabilitation support directly into homes and community settings. QCI also provides secure telehealth services, expanding access to psychiatric evaluations, counseling, and medication support for individuals who face transportation or mobility barriers. Treatment focuses on evidence-based approaches that promote independence, emotional regulation, and meaningful community integration.
In addition to therapy and psychiatric care, QCI emphasizes whole-person support through case management, rehabilitative life skills training, crisis intervention, and coordination with housing, employment, and social service resources. Accredited by CARF and deeply rooted in community partnerships, QCI Behavioral Health remains committed to providing accessible, compassionate, and high-quality mental health care across Western Maryland.
Amanda the receptionist Plus the nurse Mahogany that works on Franklin Street are very professional ,kind and courteous. I do not feel like I'm being judged or labeled. They make me feel very relaxed and comfortable they keep the place very clean very comfortable atmosphere, they take time to answer all my questions. THEY'RE very patient with me and the doctors there or very professional and kind to me.
The Hagerstown office has amazing ppl working there. They are ALWAYS nice and very helpful. They never make you feel uncomfortable and are always on time. The providers are wonderful and very informative.
I can’t say enough positive things about Brooke’s House Counseling Center. From the moment I walked in, I felt welcomed, supported, and truly cared for. The environment is warm, professional, and focused on helping people grow and heal. A special thank you to Counselor Frank, who brings patience, understanding, and real insight to every session. His guidance has made a meaningful difference in my journey. Anastasia is also incredible—compassionate, attentive, and genuinely invested in helping others succeed. If you’re looking for a place that prioritizes your well-being and provides real support, I highly recommend Brooke’s House Counseling Center. They truly go above and beyond.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
I had the absolute worst experience within a matter of two days. I got food poisoning the girls they stole my cigs, and candy ( of all things) , The cafeteria smells like they need to be reviewed by the food department because there’s no reason why I’m throwing up and shaking only on my second day there I signed up for rehab rehabilitation not to end up in the ER