Mental Health Providers in Knoxville, Tennessee

A joke of a place. They really let anybody into the mental health field.. Bryan was my counselor and looked me dead in my eyes when I was wanting to sign myself out and said "if you leave, you will kill yourself." As I was already suicidal. I recently just found out my old friend ended up there too at one point and he said the EXACT same thing to her. Do better people. That is sick. Do not recommend.

I learned absolutely nothing from this place. I was told I would receive a 1 on 1 every week. And I was there for about 5 weeks and didn’t receive a single 1 on 1 with my therapist. The techs are cool, Casey and Ryan are the best but the clinical staff is horrible. All the groups are literally just playing games like hangman and bingo. A complete waste of time and I eventually got kicked out because I was so stressed out and relapsed a few times. So they dropped me off at the hospital and I was left homeless for 2 days on the streets of Knoxville after I was nothing but respectful to them the whole time I figured they would realize that it could easily lead to my death sending me out to the streets as a fentanyl addict. This place did nothing for my recovery and to top it off they forgot to give me my meds when I got kicked out. Very unprofessional do not send your loved one here. I hope they see this review and realize that I came there for help and I’m having to fix myself on my own now which I have been sober since I left and am doing well now it’s a shame I was triggered to use more in a rehab center than our in the real world.

This recovery center is great! I had posted a review out of frustration and updating. The staff up front is wonderful and truly appreciate this center for what it has done for me and my recovery. Sometimes and this is rare but ot does happen, I feel like im not heard and when that happens, I feel like im just another number and looked down on bc im an addict. Im giving this shot another try bc I really hate taking the strips(taste horrible and mess with the enamel on your teeth) Im hoping to get leveled out and comfortable with this. But I still want to leave this part here bc as long as I've been going here, I have heard alot of people in the waiting area say 2 pills/strips a day isnt enough. And im a true believer in every person is different and should be treated as such. Some metabolize quicker and some dont. But this place only gives max, 2 a day. I've heard others say that it's just not enough and well that may be, but this is a fact. Im hoping that everyone who comes here gives it a chance. Bc they are good. Im just extremely tired of being looked at as just a number in a chart somewhere bc I am an addict. We Do Recover! So keep going forward and as the saying goes" TAKE IT ONE DAY AT A TIME" the groups here are amazing imo. Also found this fascinating there is a site called "In the room" Google it. Its free and you can go to a meeting in your car, on break at work.. wherever you are! Have a Great Day everyone!

Horrible customer service experience with Laura Mobley. They canceled my girlfriends appointment on her twice because Laura was "out of town last minute" and told her they would call back when they found availability. Don't cancel until you have another one available. Completely rude and un-professional. My girlfriend needs to see her doctor and get her meds evaluated and they just don't care. We will be finding a new doctor's office that actually cares about their patients and doesn't cancel appointments last minute.

Tammy is really bad, I don’t like her. She’s mean to the clients and treats the staff horrible!

Dr Alexander is a real jerk. Has no compassion and looks down on those who struggle with addiction. He should probably switch professions because he could care less about people with an addiction!!!! I would rather be addicted then to see him for treatment!!! If you are gonna go here please see Dr. Murphy because he's great!!!

So voluntarily admit... manic crisis first one in 35 years ok cool... anyway went because after so many years something that was working no longer works ok ... first night given sleep aid slept through breakfast and lunch...ok cool ...given more meds that morning slept even more ok great maybe I needed rest ...food very scarce and I mean like nothing ok fine given another sleep aid wake up drooling in day room...go to room end up waking up at 845 called husband only allowed phone use 2 time day acceptable considering treatment center but end call at 850 only allow 5 mins while they listen again accepted due to treatment but end call ask for breakfast no sorry you slept through breakfast...seriously it's not 9 yet sorry ....ok after only one meal I'm hangry... I asked for ama papers and was told I had to see counselor first...ok first ok Karen I will now let you know my medical background.... and I know do not have to have permission to leave AMA but I will see your counselor just so they know I am not ignorant to the ways ... was told that not allowed to wake... ok not for food or smoke breaks cool but not for therapy? No it's against policy. But minute my eyes open and feet hit floor you damn sure handing over another pill which also knocked me out! 72 hour treatment slept 35 of the 38 hours I was there

I do not think I have ever left a public 1 star review, but I feel compelled that I must. Horrid experience with practitioners. Horrid experience front office staff. Last minute cancellations are a regular occurrence. They do not return calls in a timely manner. In my experience, the practitioners are not straightforward or interested in honest, open communication which is dangerous in a field like mental health. I cannot implore you enough to find another in-network option. I'm after yet another (second consecutive) cancellation SIXTY FIVE MINUTES before my appointment. Just unbelievable and abhorrent all around.

One of the worst experiences of my life has been dealing with everyone associated with this hospital. It is already hard in making the decision to admit your child but there is a reason this hospital is rated so low. I wasn't going to leave a review but after finding out my last bill was sent to collections after just receiving it two days ago needless to say I am a little upset. Every bill has been paid. Even when they put an emergency contact as the recipient of those bills and I called to update that mistake .By the way I am pretty sure that is a HIPPA violation. My daughter's belongings were given to another child. She had no shoes when I picked her up. My daughter was threatened by other girls and did not feel safe. The medications they gave her only made things worse. Her anxiety was worse while being in this facility. I know when things get bad and your child recognizes that they are not safe from themselves and a safe place is needed to handle this. Just do not let this be the place you choose. Keep going down the list in your search. Believe me I wish I had

I went here as a child and it was TERRIBLE. For anyone who knows about A side and how the rooms are set the room in the far back was for new comers I know and am friends with a fellow girl who was sent there and wasn’t fed for a whole week. The staff completely forgot she was in there. They had this rule no one was allowed in others rules and they had a 16 and 14 year old together and the 16 year old was in the bathroom and broke the shampoo bottle and tried to end her life the 14 year old was terrified. It’s crazy how the state will allow a child to be out there I know girls that ran and ended up getting taken. The security guard if still the same dude should be fired. He would throw us all on the floor for doing the most simple things but let girls beat a girl to the pint she was hospitalized. They place us a very bad place I ended up running away. There schooling sucks you are not allowed to use restrooms if someone acts up you get locked in the room until things are done and would shorten lunch. We only had 2 class room one we watched movies the other we sat by our self’s on a computer

Good food best. Help nurse and aides another story. Night shift nurses very nice of course they have less of things to take care of I guess and day shift nurses most nice others so prejudice I couldn't believe. Any place owned by tennova health if this place was I thought that's what I told stay away from. Worst care next to parkridge west in jasper tennessee close runners up for zero stars. I laid in the bed one or two days because I was having issues never had a nurse come by to help. Anyway stay away unless because no call buttons you can reach unless you walk to it and if you not able to walk how do you call for help acrpy you yell for home many times. I'll go broke and go private pay place b4 I go corporate place if you have a choice.