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Twice I called to make a appointment,both times mo call back I take the time to call make a appointment,least they could do is give a call back my time just as important as theirs.! I'm diagnosed with serverer anxiety and depression disorder and PTSD ..ONLY IF WERE ANOTHER BHDC THST IS MUCH BETTER .I'd like to make a appointment with you all as I need it much get my medicine back on track and my life as well I been diagnosed with serverer anxiety,and depression disorder and PTSD so a appointment would be nice last time before I moved away Dr.Korbet was my physc doctor he was nice and good doctor so can I get a appointment or ? What I gotta do make one thank you

The supervisor at Heartland is very rude. I do not suggest using this place! They will not help you in any way! They are all in for them selves and not in for helping patients like their supposed too! I wouldn't even give them a 1 star but it makes you so I had too!

My experiences with the CCCwhere do I begin? I want to say that years ago they were the go to place for people needing help, now days their goal appears to have drastically changed. They only "care" on paper in my opinion. There were people at the ccc who seemed to really wish they could make a difference in the lives of those less fortunate than themselves, that has changed, and not for the better. Now when you seek help you are left to your own devices for the most part. The days of people like Wayne Pettis are gone replaced with who knows who. It is a shame that help for the most part comes from your ability to pay for it, and that is wrong. I understand but don't necessarily agree with how the CCC runs their operations. I personally have been out of work and for all intent and purposes homeless for going on 2 years, through not fault of my own, and less of course you wish to blame me for illnesses, and a life changing accident that has lead me to where I now find myself. I am now 71yrs old. Able to work still with a few minor adjustments but it is not easy to find a job that will pay a living wage for an over the hill senior. I go hungry a lot so that my pets and significant other can eat. I am sitting in a house with no electricity, no running water and no heat, and with only my social security and a very part time job to see me through, and believe me that isn't living, it's exhausting! If it wasn't for the few friends I do have I'd be s....Ed! Would someone please offer me a viable alternative suggestion? Other than to stop crying and grow up? I know from experience that life isn't always easy, but I've paid my dues and made my mistakes, now I need real help.

The staff was fine, but their trained PROCEDURE prioritized treating patients like "liabilities" by making them ask a series of dark, existential, depressing questions. They share everything with mercy hospital and they will only talk to you about your past, not your future. So if you had previous sensitive medical history you don't want shared while you are trying to be optimistic, I'd prefer a therapeutic center not affiliated with the medical billing systems. I only wanted to schedule a routine zoom therapy appointment, mind you. I wasn't incredibly depressed. I was busy. But certainly after answering 40 existential questions and being reminded of a medical record I cannot delete, change, or contest; yeah I was feeling a lot more down than before I walked into "compass".

Sat there for 5 hours waiting for a intake meeting. They grabbed 3 different people without an appointment that came in after me then got told they weren't doing anymore intakes for the day :) I'm going to the ferguson office from now on.

This place has been a literal life saver anytime I've needed them. They have help with applying to state benefits, and they will help you pay for meds if you can't afford them. They've covered all 5 of mine at least 3 times now, I cannot thank them enough

First therapist I had was a great therapist but more than once called out due to health issues and I was not informed until waiting for my appointment in the waiting room after driving to the facility to be seen.

This place and their employees have the competence of a pet rock, both in the front office and the back office. If I can give zero stars, I would. The front and back office are incompetent and their therapists are mediocre at best.

They used to be really good, but since they got the latest doctor, about a couple years ago, they quit taking their patients seriously. Like a lot of people have said, they don't return phone calls, but more important, THEY DO NOT CALL IN REFILLS until you've been out for a week or 2. Especially things you're not supposed to go off is cold turkey. Walgreens actually told me it's a red flag that their psychiatrist will not call in your refills, after time after time after time I called over and over and over, left messages on their voicemail, and with their receptionist. I would switch doctors of it wasn't such a hassle. Strongly recommended against New Vision...😩😢🤨🧐😒🙄

While our daughter did learn some coping mechanisms which was the main goal. She never got her clothes the whole time she was there, we never spoke to a Dr until the day before she was released, she was put on medication without our consent and she never got to go out for the equine therapy or even go outside. Her experience was a learning one which was the most important, our experience as parents was awful.

i was in treatment at mccallum place from july of 2021 through october of the same year, being treated for binge eating disorder (BED). it was a shock to the system, but a shock to the system that i needed. i was the only person with BED there to my knowledge, but the treatment revealed to me that the same structure underlies all eating disorders, it just manifests in different ways. i made some very good friends there, and the environment was generally very supportive. i am nonbinary and they used my name and pronouns, and one of my fellow patients came out as transgender during his stay and was respected.

Horrendous services. I've been trying to simply get them to submit a compliance form to the DMV since Sept 2025. Just for them to run me all the way up their chain of command. For one of their top chain links to run that compliance form (that they recieved directly from a governmental website themselves) by their legal team to verify it's authenticity. Then continue to shoot me over to the help desk and tell me to ask someone else with no point of direction. Then that person to run me up their chain of command. Their higher up to tell me I have to submit a request form for them to even consider acknowledging me which may take up to 30 days. For that to land on a desk of someone who they said and I quote "And frankly she doesn't really like to see people that haven't had at least 3 visits." All I needed was a 30 min screening and it faxed to AZMVD. And here we sit almost 5 months later stonewalled, I understand now, you do NOT want to help.

Have asked since August for my child's medical records and have yet to get them. Have called and spoke with Rosa several times and nothing has been resolved. She is very rude and condescending. Claims to have contacted whoever it is that deals with medical records for them to contact me directly and it has yet to happen. That was 2 months ago.

A good friend of mine goes to the Eldon building. He has no car and they know this. Still they will hardly help him with anything. Thanks to them he's been without food, and a phone, and help with paperwork , and rides on the dr. They always have a resentful explanation. And make arrangements with him that they don't keep. Knowing he has a mental limitation, one is getting overwhelmed with these things, and two, again, no ride. While he watches them jump and perform these duties for other clients. The man actually has ground to sue this company or see to it that most are replaced. But his kindness has restrained him from this while in the meantime he starves and can't call anyone to come help him. So I have only 1 star for them and for my friends mental health they've failed him

My caseworker was wonderful....But I have now transferred out of their jurisdiction and they are basically denying me my own records. Not verbally but I have signed all release forms and everything to where I have transferred and still have yet to receive the records I need to continue my mental health services. I've requested copies be sent to my home and still in yet no records. I'm to the point of reporting them to the department of mental health!

I felt like this is a scam. I was referred for talk therapy. I spoke with someone who is not a Dr at the end of the day for my first appt and had been looking forward to it. They wanted to go over my meds and I understand that and wanted a quick overview of my life. (Less than a 30 min appt) In this time this person tells me she wants to charge me $250 a visit. No talk therapy. She wants to do a treatment that involves eye movements. I want to talk to someone only! I told her I would consider rescheduling. She scheduled me for another appt. Called me the next week and left a voicemail saying she is worried about me. She also wanted to give me new diagnosis and more.

I was a client of theirs for a little over two years! I was on multiple medications and one day they accused me of stealing the nurses phone which I did not and Dr.Burdgess decides to take me off all my medicine as a result! I have been diagnosed with Bi Polar Schzo, with severe depression! I was also on suboxone because I use to have a problem with opiates! I was shocked! Lawsuit time!