Mental Health Providers in Houston, Texas

If I could give zero stars I would. This business took my money and provided absolutely no services or follow up. They did two “assessments” of my son and to this day, months later, I still have not seen or received any results or follow up. I’ve called multiple times to no avail. Do not waste your time the way that we wasted ours just trying to get help for our child.

Location clean but communication with doctors and case workers horrible. Can never get any help with any questions I have. I call the social worker and tells me to call doctor and I call the doctor tells me to call the social worker. No one wants and cares to help. You have literally beg them. So frustrating and stressful dealing with this lack of communication when you’re already dealing with trying to help your loved one.

I went here for interim care last month and I debated on saying something here but I need to do so because it’s still unsettling. The reviews are correct. There’s a Nigerian nurse that works here that should not. Seeing the other reviews made me realize it wasn’t me overthinking it! She had to interview me before seeing the doctor and she literally was judging me as I was answering the questions. Her demeanor and faces she made were totally unacceptable for someone in this kind of profession. A little later, when I was in the waiting room, she snickered and laughed at me as she walked back to her office. Idk if she just didn’t believe the symptoms I said I was experiencing or not but her behavior was completely out of line. She needs to be fired immediately. We already go through a lot with our mental illnesses. No one needs to deal with this kind of foolishness while at their lowest. So ridiculous.

Don’t send anyone here! They’re literally scamming you for your insurance money. They gave us a freaking sandwich for dinner one night and a single taco another night. They don’t care about the people who are there for treatment. They have a “schedule” posted on the wall for “therapy” but they don’t do it. If you have insurance they keep you for minimum 10days if you don’t have insurance they keep you 3days. You can’t just leave even if your voluntarily go. They don’t let you go outside, food is garbage, there’s only a tv that’s shared with a few channels and you can’t make phone calls when you want. They also make you take medication that raises your blood pressure and tell you that “if you want to get out of here then you have to take the medication we think you need!” This is the most ineffective treatment facility I’ve ever been to. I was in the 400. IDO NOT GO TO THIS PLACE!

SCAM AND FRUAD: They tell you it’s a 100$ for the assessment you have to take before you start the classes to so call see where your at with your addiction! Then they transfer you to another room talk to another lady that explains that 100$ went towards the 1800$ cost of the classes if your on probation or parole you can get permission to do classes somewhere else or even online I paid 400$ well 500$ cause I gave them a 100$ for no reason at all

If unfortunate that there no back-up system to answering urgent phones calls when people are in need. We all understand the need.. Its a clear example of just how great the need for help in our community is.... Hope these feedback will give them a chance to make the necessary improvement that's needed it.