Mental Health Providers in Reno, Nevada

The most unprofessional team of doctors ever. Medications are never prescribed on time. Everything is super unorganized. And when you do finally get the children's medication you'll have to go back up to the pharmacy in 2 weeks because he takes that long to get the new ones filled out.

I didn't have the greatest experience here when I came to get a psychological evaluation done. I had been urged to seek a psychological assessment from the University of Nevada, Reno, after having a conversation with one of the staff at the Disability Resource Center. The primary reason I am leaving this review is because of the lack of billing transparency. Prior to my evaluation, the only pricing information I was given was that a $200 payment was required before scheduling. At no point before or during the assessment was I informed of the total cost or that I would even be charged more than what I already paid. After my evaluation was completed, I was then informed that my out-of-pocket cost would total nearly $1000, even with insurance. This was unexpected and financially stressful, as I would not have proceeded with getting evaluated had I known what the actual price would have been. With that said, I do feel it's important to note that the assessment itself went smoothly and the written report I received afterwards was very detailed and professional. My biggest recommendation for any prospective patients is to request a written cost estimate ahead of time so you can avoid any unexpected charges.

i worked with forest for a while and she helped me understand my gender identity better and helped me find joy in the small things quest is very lgbtq+ friendly. they help with find medications for you hormone treatment advice they help you and not against you very loving place

They do their job, but don’t expect them to care about you as an individual. Ultimately, all they care about is the money that they can make off of your illness! They have owed me over a thousand dollars for almost two years now! They just won’t send the check! This actually puts my recovery in jeopardy, due to the stress and frustration it has caused me! I am a senior citizen and I feel victimized!

this place messed me up for life. the staff gossips about the children there, WITH the children there. Most of them are petty with the kids and with the other staff, and purposely argue, embarrass, or target kids. They act like they hate their job. The nurses dont believe you half the time, and there is fighting, drama, bullying etc that most of the time doesn't get resolved or talked about. i loved my therapist tho. AND THE SANITARY ISSUES!! there is black mold EVERYWHERE, in the soap containers, sinks, shower heads, walls, and floors in the gym. There was always complaints about it and NOTHING was done, I was there for 5 months. They never wiped down the beds before giving them to a new patient- you are not allowed to have sheets your first week(s) there so you are forced to sleep on a dirty mattress. Fruit and lettuce was bad most of the time (wilted, or over ripe) and the food made me gain so much wait bro 😭 it was so unhealthy and full of sugar and carbs.

I want to be very sincere, because I like this place. There’s a huge bullying problem with many of the doctors towards their patients.. Dr. Lehil left me with a really negative experience almost a year ago.

They’re not handicapped accessible. I’ve been coming here over a year for my kids and they moved upstairs. Also, doesn’t really offer family therapy. My ex had druggies living with him while he is actively using, and he was given time to take care of the problem. My kids say they’ll kill themselves if we’d move to Missouri and CPS came knocking on my door. (Which I mean what teenager doesn’t feel like this when their parents make a difficult decision to move when they can’t afford the current living expenses that is RENO?) Instead of getting the same courtesy to explain my situation this was the move they made. my ex can not get them to school either and yeah . Biased company

Definitely recommend Northern Nevada Hopes and their staff. They are always super friendly and make you feel welcome. Their sliding scale is also very affordable for patients that don’t have any insurance. :)

I am not happy at all, I sent my 12 year old daughter here to get help and with in 5 days of her being there she gets assaulted by a 16 year old. Why is it okay to put someone that is almost an adult with a minor? And mind you why were they not being watched like I was told they would be? Please be careful and over look and ask questions before sending your love ones here.