UMass Memorial Medical Center at 55 Lake Avenue North in Worcester, Massachusetts provides comprehensive emergency medical and psychiatric services to individuals and families throughout Central Massachusetts. As the only Level I trauma center for adults and children in the region, the facility delivers highly specialized care for critical medical emergencies, from acute illness to traumatic injury. With access to Life Flight, the area’s only hospital-based air ambulance, patients in need of urgent transport receive swift, life-saving intervention supported by advanced pre-hospital coordination. UMass Memorial’s emergency department is staffed 24/7 with skilled physicians, nurses, and support teams who bring compassionate, evidence-based treatment to every patient.
In addition to medical emergencies, UMass Memorial is a trusted provider of Emergency Mental Health Services (EMHS). The center delivers immediate psychiatric evaluations for both children and adults, ensuring that individuals in crisis receive fast, coordinated care. Services may include medication management, hospitalization, referrals to outpatient programs, or connection to the hospital’s Partial Hospitalization Program (PHP). Specialized care extends to neuromodulation therapies, a dedicated Depression Clinic, and women’s mental health services. With mobile crisis support and a community hotline, UMass Memorial ensures that emergency behavioral health services are always within reach. By combining cutting-edge emergency medicine with dedicated psychiatric expertise, the facility stands as a vital resource for individuals facing life-threatening health and mental health crises across Massachusetts and beyond.
For more information on insurances accepted by UMass Memorial Medical Center: Emergency Mental Health Services, please contact them directly at (508) 421-5741.
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Monday: Open 24 hours, Tuesday: Open 24 hours, Wednesday: Open 24 hours, Thursday: Open 24 hours, Friday: Open 24 hours, Saturday: Open 24 hours, Sunday: Open 24 hours
I came here nervous, full of anxiety and fear. The staff was excellent in helping me manage my emotion so I could understand why I was feeling the way I did and made my stay a great experience. We had very detailed groups explaining exactly what we are dealing with and going through in a way I could understand with ease. The food is truly great and make accommodations for allergies or preferences. The bedrooms are comfortable and the building is kept in a great shape by cleaning staff. If your looking for a place to help aide in the start of your sobriety journey I highly suggest Washburn House, I can't thank them enough. Going on 4 months strong 💪!!!!
Monday: Open 24 hours,
Tuesday: Open 24 hours,
Wednesday: Open 24 hours,
Thursday: Open 24 hours,
Friday: Open 24 hours,
Saturday: Open 24 hours,
Sunday: Open 24 hours
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