Marshy Hope Family Services LLC

It's been about 7 years but thanks to Owen Smith I'm still clean and improving my life

Avenues is a solid rehab facility that really does the best with what it has. The counselors genuinely care and are invested in helping patients improve, which makes a meaningful difference. If you’re willing to put in the work, you’ll absolutely gain something valuable from the experience. That said, it’s important to go in with realistic expectations—this isn’t a luxury setting. The food and dining are decent but not standout, and while many staff members are great, a few could benefit from additional professional development. Overall, it’s a worthwhile place for those committed to their recovery.

Over the past year I been dealing with a Rare Blood Disorder called Systemic Mastocytosis. It is a Mast Cell Disease. Local Hospital & John Hopkins both told me, we know what you have, there is no cure, there is no pill, there is nothing else we can do for you. After 10 years of my own research I found out I need to take an antihistamine with H1 and H2 blockers to reduce allergic reactions. Cambridge VA has been over seeing my symptoms, plus psychological therapy. Getting me a new back brace to support my 17 compression fractures. You are greeted very respectful by everyone. Appointment times run on time. The clinic is 40 miles away from where I live. I rather travel 40 miles, than go the local Doctors. Only 1 of my 8 local doctors that I have, has went out of his way to help me. Cambridge VA go out of their way to help you in anyway possible.

Front desk administrator was very rude to me and refused to give a simple work note for not having updated insurance information even when I explain I already gave them this information prior. She went to the extent of canceling my appointments for no reason.