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Lake County Health Department - Crisis Care Program - Mental health treatment facility in Waukegan, IL

Lake County Health Department - Crisis Care Program

2.6(5)
Community Crisis Center

The Lake County Health Department’s Crisis Care Program, located at 3002 Grand Avenue in Waukegan, Illinois, offers 24/7 support for adults experiencing a mental health crisis. Designed to serve individuals dealing with overwhelming depression, anxiety, suicidal thoughts, or emotional distress, the program provides immediate assistance through phone counseling, in-person sessions, and short-term respite stays. Crisis counselors are trained to offer support, explore options, and connect individuals to essential services while helping them stabilize and avoid unnecessary psychiatric hospitalization.

Treatment Services

Levels of Care

Core Services

Therapies & Approaches

Conditions Treated

Populations Served

Additional Services

  • 24-Hour Crisis Counseling
  • Behavioral Health Crisis
  • Crisis Recovery Support
  • Face-To-Face Counseling
  • In-Person Counseling
  • Mental Health Crisis Intervention
  • Phone-Based Support
  • Short-Term Residential Support
  • Suicidal Ideation Support

Contact Information

3002 Grand Ave, Waukegan, IL, 60085
(847) 377-8088
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Location

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Insurance Coverage

Fees are partially covered by, Medicaid, Medicare, Private Insurance

Sliding Fee Scale

For more information on insurances accepted by Lake County Health Department - Crisis Care Program, please contact them directly at (847) 377-8088.

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Latest Review
Tiffany Fielder

I don’t know any other therapist that would raise their voice, change their tone, and hang up on you for missing appointments, especially when they are online appointments that they could easily call you like any other therapist I’ve been too. Extremely unprofessional, forgetful (idk how many times I answered the same questions or how many times she forgot and used different names) and the manager or higher up, along with the front office lady is no better. Changing tones and raising voices when asked questions that bothered them like why is there no appointment reminder set up, which in return raised her voice and said we have many paitients (so do doctor offices and they have that available) all in all horrible experience would not recommend if you have other choices do not go here! People who need therapy should not be working in therapy offices. Stay blessed.