Child Guidance Center of

I did a personal intake for counseling/therapy and to track my sobriety progress in September 2025. I wasn’t seen until the end of October 2025. My new “counselor”, Jewell Smith, put in no effort to make the initial appointment until I came in person. After that initial appointment, every week was another excuse/ disappointment. (Week 2) We scheduled to meet on Friday, she called me Thursday say she wasn’t going to be there. (Week 3) The following week, I was running 10 minutes late and called in about it, she said I can still come in. When I got there, Liberation Programs lockdown and closed an hour early. (Week 4) It’s the end of November and I haven’t had proper counseling. I asked Jewell Smith to change the schedule for once a month visits or ending services because clearly it wasn’t working out between us, her and supervisor denied my request, scheduling therapy twice a week. (Week 6) It’s December and I’ve moved out the state. Jewell Smith checked up on me, giving insight on my drug tests and we talked about my future plans. (Week 7) She took a vacation. (Week 9) She called for another checkup on Christmas Eve and emails me outpatient treatment providers. (Week 10) I asked for a discharge letter so I can seek therapy/counseling and treatment in NY. She said she will get back to me on Friday, January 2nd, 2026 after speaking with her supervisor. What a way to end the year…

I did a personal intake for counseling/therapy and to track my sobriety progress in September 2025. I wasn’t seen until the end of October 2025. My new “counselor”, Jewell Smith, put in no effort to make the initial appointment until I came in person. After that initial appointment, every week was another excuse/ disappointment. (Week 2) We scheduled to meet on Friday, she called me Thursday say she wasn’t going to be there. (Week 3) The following week, I was running 10 minutes late and called in about it, she said I can still come in. When I got there, Liberation Programs lockdown and closed an hour early. (Week 4) It’s the end of November and I haven’t had proper counseling. I asked Jewell Smith to change the schedule for once a month visits or ending services because clearly it wasn’t working out between us, her and supervisor denied my request, scheduling therapy twice a week. (Week 6) It’s December and I’ve moved out the state. Jewell Smith checked up on me, giving insight on my drug tests and we talked about my future plans. (Week 7) She took a vacation. (Week 9) She called for another checkup on Christmas Eve and emails me outpatient treatment providers. (Week 10) I asked for a discharge letter so I can seek therapy/counseling and treatment in NY. She said she will get back to me on Friday, January 2nd, 2026 after speaking with her supervisor. What a way to end the year…

Lisa Shapiro, employment counselor, is truly the best of the best. She went above and beyond to help me when no one would with many projects and was very supportive with employment and SSDI issues. My thanks to all of the people of Laurel House who make our community stand out above the rest.