Mental Health and Recovery for Licking and Knox Counties

I just finished my 30 day stay at the Trails and I am so thankful for the quality care and support I received. The facility itself is very nice and clean but the staff stand out as the most beneficial aspect of my journey there. My therapist was extremely knowledgeable, understanding and helpful. The nursing staff is wonderful and I especially appreciate Taryn for being so kind and always there to listen. The techs went above and beyond while I was there and I felt very safe and understood with them. Reagan, Brittany and Zyan all helped me tremendously and are fantastic at their jobs. I would definitely recommend The Trails to anyone who is looking for help.

I was hoping to be put with a therapist with lots of years of experience, but I was only given a guy who has a few years of experience. I was at Shepherd Hill twice this year. I looked on their website and it seemed that they had a good few programs that might be able to help me but all I'm getting is this this therapist and no case worker. They want me to go on meds, perhaps, but I'm not going to do that since I've not been properly assessed yet. This place is understaffed and cannot meet the critical needs of the community which it serves. I feel like I'm wasting my time with these people, and I have not made any progress. I'm really starting to lose hope. Edit: They finally gave me a caseworker a while back but I had to fire her, too, because they were rolling back services for their clients. Don't go to this joke of a place.