Verified Treatment Services
- Outpatient Treatment
- Individual Therapy
- Dialectical Behavior Therapy
- ADHD Treatment
- Children's Services
- +33 more
Very poor communication regarding setting up an appointment. I called on 8/28/24 to schedule an appointment. I was asked my name, insurance information, date of birth, and contact information. I was told the earliest appointment was 3 weeks with Gina Lindvay. I took that appointment. 2 weeks go by and I receive a call saying Gina does not see clients over a certain age. If they had my date of birth from day one, why did they schedule me in the first place, and why did it take them 2 weeks to realize Gina would not see me? As it turns out, no counselors at their facility will see me. The person who informed me of this said she made an appointment at their Milton location the following week (now we are 4 weeks out from my initial call). When I told her that I could not make that appointment date, as I wasn't available, she told me harshly, "well, then you'll have to call them yourself and schedule you appointment."